Extend-A-Suites Utep

2.0 star property

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Photo gallery for Extend-A-Suites Utep

Front of property – evening/night
Single Room | View from room
Lobby
BBQ/picnic Area
Outdoor pool

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
500 Executive Center Boulevard, El Paso, TX, 79902
  • Place, University of Texas at El Paso
    ‪15 min walk‬
  • Place, Franklin Mountains State Park
    ‪2 min drive‬
  • Place, Don Haskins Center
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪14 min drive‬

Room options

Single Room

  • 23 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

Double Room

  • 23 sq m
  • Hill view
  • Sleeps 4
  • 2 Double Beds

Single Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extend-A-Suites Utep

Motel in El Paso with a 24-hour business center and a 24-hour front desk
An outdoor pool, a 24-hour business center, and a conference center are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and express check-out. Change of towels is available on request.
Extend-A-Suites Utep offers 98 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This El Paso motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.
During your stay at Extend-A-Suites Utep, you'll be within walking distance of Rio Grande. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and a conference center
  • Just a 5-minute drive from Sun Bowl Stadium and 7 minutes from Paso del Norte International Bridge
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this motel measures 3000 square feet (270 square meters) and includes a conference center. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Extend-A-Suites Utep. Free self parking is available.

This El Paso motel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,000 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay), plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Up to 4 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Extend-A-Suites Utep.

Property is also known as

Americas Best Value Inn El Paso West
Americas Best Value Inn Hotel El Paso West
Americas Best Value Inn El Paso West Motel
Hotel Hillvue
Hillvue El Paso
Extend-A-Suites Motel El Paso
Extend-A-Suites El Paso
Extend-A-Suites Utep Motel El Paso
Extend-A-Suites Utep Motel
Extend-A-Suites Utep El Paso
Hotel Hillvue El Paso
Extend-A-Suites Utep Motel
Extend-A-Suites Utep El Paso
Extend-A-Suites Utep Motel El Paso

Reviews

Extend-A-Suites Utep Reviews

6.0

6.2/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 116 out of 529 reviews
Rating 8 - Good. 103 out of 529 reviews
Rating 6 - Okay. 90 out of 529 reviews
Rating 4 - Poor. 77 out of 529 reviews
Rating 2 - Terrible. 143 out of 529 reviews

Reviews

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great customer service
Stayed 1 night in Sep 2025

10/10 Excellent

Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Peaceful, Comfortable
Stayed 1 night in Sep 2025

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast, when they said they have one. Property is under remodeling and Laudry department is a mess and dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Devin

Liked: Cleanliness
Nice people!
Stayed 1 night in Aug 2025

2/10 Terrible

Mayra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here, bad experience. No like pictures

Bad still under construction. Lobby desk was filthy And half built. Rooms lacked security locks and the rooms were dirty. There was only showering items for 1 person when the room rented was to accommodate 4. I had asked for more shampoo and towels and was told that we would get it at checkout time. Like what for? And when I asked for a towel again I was handed a mat and was told that was all they had. On my way out of the shower there was a huge cockroach running to my bed. It stated it was a smoke free room and it seemed like purposeful they where smoking out out door. I had to put down the towels we had used to cover the door gaps to avoid filling the room with smoke. After all this you might ask why we still stayed there. 1 when I booked it the pictures did not at all represent the place and 2 we had been driving for 16 hours straight and just wanted a place to rest. Not perfect at all. We checked in at 9 pm and out at 3 am I added a few pictures. Again I was tired and didn’t really want to deal with it.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Got our moneys worth

We were satisfied with our stay for the price we paid. The front desk clerk, when we checked in, wasn't very welcoming. She just seemed like we were a bother to be checking in. The gentleman that we checked out with was extremely polite and thanked us for staying and to come back again. We did hear a lot of noise from upstairs late at night. I think it was construction, but I'm not sure. but overall, it was a decent overnight stay for us. Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and Value!

Amazingly Kind staff! Great place to stay for those of us on a budget! Very very good job cleaning. Thank You! Jesus Loves You!!
Stayed 1 night in Aug 2025

4/10 Poor

Hector

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes me and my family would stay again.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I specifically chose this hotel because it was away from the hustle of downtown. After arriving and before check-in time, I drove around the property and immediately wanted to cancel and stay somewhere else. The property just looked that bad. I stuck with it and during my check-in the cops where there for a call about some vehicle vandalism (broken out window). I'm not sure if there are new owners or management, but the hotel seemed to be in the process of making improvements. Because of the construction just off the front desk, I figured there would be no breakfast for guests in the morning. I didn't even check. The check-in was quick and the staff was friendly. But then I got to the room. The room smelled (a mix of funk and mold, maybe), had bugs (not big enough to hurt me), and was in desperate need of repair. The varying wifi signal was mostly weak (and I was just upstairs from the front desk/office). This was the mostly disappointing part of my hotel experience. I did appreciate the large refrigerator and microwave, the quiet restful night, and the clean bathroom which included the towels and wash cloths. I would not stay here again, which is a shame because the property could be really nice. Maybe the hotel will be in better shape after updating/construction.
Looking East at the pool.
The back of the hotel.
On the street looking West.
On the street looking North-East.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Isabel

Stayed 1 night in Jul 2025

8/10 Good

Erika

Stayed 1 night in Apr 2025

4/10 Poor

Gerald K

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The phrasing "you get what you paid for" could not be more real in this situation! As soon as I walked in I noticed stains on the sheet and blanket, a dead cockroach and an alive beetle. The sink faucet is not even attached to the sink and the plug for the sink is closed without any way of opening it so when you try to wash your hands it just fills up with water. It was hard enough getting hot water in the shower but once in the shower you might as well be swimming in at least an ankle deep of water I didn't see how far it would fill up because I got out pretty quickly. Not to mention the shower does not get full pressure because it is coming out of the spout as well. It is very unfortunate there is no fan or ventilation in the bathroom because if you have a husband or IBS there is no hiding it in the whole room. We are regretting not spending a few more dollars to go to the Super 8. We will not be back and we will never be this cheap again LOL
I don't know if this is rust or what from the sink
Floating gunk in the shower not sure what it is
Hey you can see the sink faucet is not even attached
Some stains on the bed
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff. Very quiet location. I enjoyed my stay
Stayed 1 night in Jul 2025

4/10 Poor

Rachel

Stayed 1 night in Jul 2025

10/10 Excellent

Yajaira

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Alexis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were roaches everywhere, smelled terrible & the air didn’t work
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nikolas

Stayed 1 night in Jun 2025

2/10 Terrible

Erick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was completely infested with roaches staff stated that it was the time of the year and they were spreading throughout the city
Stayed 1 night in Jun 2025

4/10 Poor

John

Disliked: Amenities
Martha at the front desk and the housekeepers are awesome. I had an issue with rain coming into my room
Stayed 1 night in Jun 2025