Extend-A-Suites Utep

2.0 star property

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Photo gallery for Extend-A-Suites Utep

Front of property – evening/night
BBQ/picnic Area
Outdoor pool
Single Room | View from room
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
500 Executive Center Boulevard, El Paso, TX, 79902
  • Place, University of Texas at El Paso
    ‪19 min walk‬
  • Place, Don Haskins Center
    ‪4 min drive‬
  • Place, Sunland Park Mall
    ‪4 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪15 min drive‬

Room options

Single Room

  • 23 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

Double Room

  • 23 sq m
  • Hill view
  • Sleeps 4
  • 2 Double Beds

Single Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extend-A-Suites Utep

Motel in El Paso with a 24-hour business center and a 24-hour front desk
An outdoor pool, a 24-hour business center, and a conference center are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and express check-out. Change of towels is available on request.
Extend-A-Suites Utep offers 98 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This El Paso motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.
During your stay at Extend-A-Suites Utep, you'll be within walking distance of Rio Grande. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and a conference center
  • 5 minutes by car from Sunland Park Mall and 7 minutes from Paso del Norte International Bridge
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this motel measures 3000 square feet (270 square meters) and includes a conference center. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Extend-A-Suites Utep. Free self parking is available.

This El Paso motel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,000 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay), plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Up to 4 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Extend-A-Suites Utep.

Property is also known as

Americas Best Value Inn El Paso West
Americas Best Value Inn Hotel El Paso West
Americas Best Value Inn El Paso West Motel
Hotel Hillvue
Hillvue El Paso
Extend-A-Suites Motel El Paso
Extend-A-Suites El Paso
Extend-A-Suites Utep Motel El Paso
Extend-A-Suites Utep Motel
Extend-A-Suites Utep El Paso
Hotel Hillvue El Paso
Extend-A-Suites Utep Motel
Extend-A-Suites Utep El Paso
Extend-A-Suites Utep Motel El Paso

Extend-A-Suites Utep Reviews

Reviews

6.0
Rating 10 - Excellent. 113 out of 524 reviews
Rating 8 - Good. 102 out of 524 reviews
Rating 6 - Okay. 90 out of 524 reviews
Rating 4 - Poor. 77 out of 524 reviews
Rating 2 - Terrible. 142 out of 524 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff. Very quiet location. I enjoyed my stay
Stayed 1 night in Jul 2025

4/10 Poor

Rachel

Stayed 1 night in Jul 2025

10/10 Excellent

Yajaira

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Alexis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were roaches everywhere, smelled terrible & the air didn’t work
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nikolas

Stayed 1 night in Jun 2025

2/10 Terrible

Erick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was completely infested with roaches staff stated that it was the time of the year and they were spreading throughout the city
Stayed 1 night in Jun 2025

4/10 Poor

John

Disliked: Amenities
Martha at the front desk and the housekeepers are awesome. I had an issue with rain coming into my room
Stayed 1 night in Jun 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alicia

Stayed 1 night in Jun 2025

10/10 Excellent

Alberto

Stayed 1 night in Jun 2025

4/10 Poor

Paul

Travelled with partner
Disliked: Amenities, property conditions & facilities
Location to campus is convenient but this is outweighed by the serious absence of proper amenities, including an elevator for the handicapped, A/C in the hallways, and front desk staff overnight and into late morning (the phone goes unanswered until early afternoon on our visit)
Stayed 1 night in Jun 2025

2/10 Terrible

Alexis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel is in terrible condition and need of repairs and maintenance. The room was infested with cockroaches and other bugs.
Stayed 1 night in Jun 2025

2/10 Terrible

Jose Paulo

Disliked: Cleanliness, amenities, property conditions & facilities
Room was filthy. Carpet was sticky and was obviously never shampooed. Baby Cockroaches in the bathroom and sink cracks crawling around. Maid service was dismal. Came in the room to just take trash and exchange towels never made the bed. Had do not disturb sign but someone attempted to come in. Front desk was not welcoming and instead of asking for my name on the reservation she kept asking me when I made the reservation. Hallways are dark and some parts of the hallway don’t have a ceiling.
Stayed 3 nights in Jun 2025

2/10 Terrible

Brittney

Stayed 2 nights in Jun 2025

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no recepsionist at the hotel at night I never got my room. They even left a sign that said we will be back at 8:30AM and all the hotels nearby were sold out. After a few hours I was able to get a room somewhere else in a location very far feom there.
Stayed 1 night in Jun 2025

10/10 Excellent

Nikolas

Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean, comfy bed. They let us check in a bit earlier. Remodeling. In the reservation said continental breakfast but when we got there they told us that it’s been a while that they don’t serve breakfast. Overall it worked for us, price was very accessible, good location and comfy bed.
Stayed 1 night in Jun 2025

2/10 Terrible

Abraham

Stayed 1 night in Jun 2025

6/10 Okay

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok. Nothing special.
Stayed 1 night in Jun 2025

6/10 Okay

John

Liked: Staff & service
It was a great value for the money on a concert venue night near concert. It’s being renovated.
Stayed 2 nights in Jun 2025

2/10 Terrible

Francisco

I did reserve and didnt get my room
Stayed 1 night in Jun 2025

2/10 Terrible

Luis Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi, When I went to check in, the receptionist commented that they were not taking reservations made online and that they no longer had any rooms available. I explained that I had already been charged, and she told me that she couldn't do anything because I had made the reservation with an external company. So I need to refound the money since my reservation was canceled by the hotel once Arrive in. Regards
Stayed 1 night in Jun 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got charged for a hotel room that i didnt even stay in
Stayed 1 night in Jun 2025