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Holiday Inn El Paso West - Sunland Park by IHG

3.0 star property

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Photo gallery for Holiday Inn El Paso West - Sunland Park by IHG

Exterior
Standard Room, 1 King Bed with Sofa bed
Fitness facility
Meeting facility
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
900 Sunland Park Drive, El Paso, TX, 79922
  • Place, Sunland Park Mall
    ‪5 min walk‬
  • Place, Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Place, Western Playland Amusement Park
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, desk, laptop workspace

Standard Room

7.4 out of 10
Good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(82 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(67 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites El Paso - Sunland Park Area by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,001 reviews
The price is €88
includes taxes & fees
24 Nov - 25 Nov
Holiday Inn Express & Suites El Paso - Sunland Park Area by IHG

About this property

Holiday Inn El Paso West - Sunland Park by IHG

Hotel with free parking, 10-minute walk to Sunland Park Mall
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite. Housekeeping is available on request.
Holiday Inn El Paso West - Sunland Park by IHG offers 175 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn El Paso West - Sunland Park by IHG. During your stay, you're just a quick walk from Sunland Park Mall. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Bob-O's Family Fun Center and 10 minutes by foot from Sunland Park Mall
  • Pets welcome for a fee
Holiday Inn El Paso West - Sunland Park by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn El Paso West - Sunland Park by IHG. Self parking is free. A complete renovation of Holiday Inn El Paso West - Sunland Park by IHG was completed in January 2024.

This 3-star El Paso hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Nine Hundred Bar & Grill - This bar serves dinner only. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nine Hundred Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 9 buildings
  • Ballroom
  • Reception hall
  • Renovated entire property - January 2024
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults, and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park By Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West Sunland Park an IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG El Paso
Holiday Inn El Paso West - Sunland Park by IHG Hotel El Paso

Holiday Inn El Paso West - Sunland Park by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 684 out of 1305 reviews
Rating 8 - Good. 278 out of 1305 reviews
Rating 6 - Okay. 131 out of 1305 reviews
Rating 4 - Poor. 103 out of 1305 reviews
Rating 2 - Terrible. 109 out of 1305 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday in El Paso

Bathroom tiny, barely shut th e door to use the toilet. No shower curtain when we took our first shower. The room was clean, roomy and Bed comfortable. Staff pleasant and helpful. Internet very weak, not usable for us. We have top of the line phones and computers
Stayed 3 nights in Aug 2025

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spot on !!
Stayed 1 night in Aug 2025

4/10 Poor

Alfredo

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Servicio malo. Buena comida

El desayuno muy bueno, con varias opciones
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
They didn't clean the room, even though I had asked for it. They deactivated my key very frequently.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Edgar

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom very small with tub/shower with no shower curtain but the room is clean and comfortable pp
Stayed 1 night in Aug 2025

8/10 Good

phil

Liked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Gabriel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is really confusing and hard to access rooms carpet was soaked from previous noght rain
Stayed 1 night in Jul 2025

10/10 Excellent

Geraldo

Liked: Cleanliness, staff & service, property conditions & facilities
Tim at the reception was SO polite, helpful and friendly. He made all the difference!
Stayed 1 night in Aug 2025

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was thw best stay i have had
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Pedro

Stayed 3 nights in Aug 2025

2/10 Terrible

Perla

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not good, not clean had to move rooms multiple times

4/10 Poor

Timoteo

Travelled with family
Disliked: Cleanliness, staff & service

Could have done better.

Our room was never clean or serviced during our 2 night stay. The shower pressure was almost non-existent.
Stayed 2 nights in Aug 2025

8/10 Good

Mayra

Travelled with family
Liked: Staff & service, property conditions & facilities
Ants on the restroom
Stayed 2 nights in Aug 2025

10/10 Excellent

Chrislynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eli

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was really good
Stayed 1 night in Jul 2025