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Hotel El Paso

2.5 star property

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Photo gallery for Hotel El Paso

Coffee service
TV
View from property
Exterior
Pillow-top beds, desk, iron/ironing board, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
949 Sunland Park Dr, El Paso, TX, 79922
  • Place, Bob-O's Family Fun Center
    ‪3 min walk‬
  • Place, Sunland Park Mall
    ‪7 min walk‬
  • Place, Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 5
  • 1 King Bed and 1 Single Futon

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 1 Single Futon

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Single Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Hotel El Paso

Hotel in El Paso with free parking
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Hotel El Paso offers 61 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel El Paso, you're just a quick walk from Bob-O's Family Fun Center. Free WiFi in public areas, free self parking, and a 24-hour business center are available.
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • 9 minutes by car from Sun Bowl Stadium and 12 minutes from Paso del Norte International Bridge
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Hotel El Paso also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

This El Paso hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

This property is closed from January 9 2026 to January 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Hotel El Paso Reviews

Reviews

6.0
Rating 10 - Excellent. 220 out of 1000 reviews
Rating 8 - Good. 173 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 174 out of 1000 reviews
Rating 2 - Terrible. 247 out of 1000 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Ann Marie, Luna

Travelled with family, Business traveller
Liked: Staff & service
This hotel was undergoing renovations, but the lobby area looked really nice, and I loved the shower pressure.
Stayed 1 night in Nov 2025

10/10 Excellent

michael

Stayed 2 nights in Oct 2025

2/10 Terrible

claudia

Stayed 1 night in Oct 2025

10/10 Excellent

michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, amenities
Smooth check in, clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

michael

Stayed 2 nights in Oct 2025

6/10 Okay

Loretta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was awesome
Stayed 7 nights in Oct 2025

10/10 Excellent

michael

Stayed 3 nights in Oct 2025

10/10 Excellent

Yajaira Mairen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Loretta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms get clean but not a good job at the bathrooms.
Stayed 4 nights in Oct 2025

8/10 Good

Veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly surprised how clean and nice our room/suite was considering how the appearance was from the outside. The hotel was located at a great location and you can see that renovations are being made.
Stayed 3 nights in Oct 2025

10/10 Excellent

cristina

Stayed 1 night in Oct 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible!
Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and nasty
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro

Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is under construction and new management.
Stayed 1 night in Oct 2025

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service
Good staff. Hotel needs to be renovated. Very old. Bath tub was in really bad shape
Stayed 3 nights in Oct 2025

8/10 Good

Lilia

Stayed 2 nights in Oct 2025

10/10 Excellent

Avi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Easy parking. Close food.
Stayed 2 nights in Oct 2025

4/10 Poor

Joanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property under construction not as expected
Stayed 1 night in Sep 2025

2/10 Terrible

Maribeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

still being renovated

This hotel is almost impossible to find as there is no sign on it. I had to go across the parking lot at Blaze Hilton to figure it out. That person said they'd be right over to check me in. It took her 10 min to come over. It is still under renovation. Pool is closed for renovation. None of this is mentioned in website, in fact website says newly renovated. Sheet had a hole in it and there was no battery in the smoke detector. IHG needs to get it together regarding this hotel.
Stayed 1 night in Sep 2025

8/10 Good

Omar

Stayed 2 nights in Sep 2025

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

cruz Daniel

Stayed 3 nights in Sep 2025