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Comfort Suites Elgin Northwest

2.5 star property

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Pillow-top beds, desk, blackout curtains, iron/ironing board
Lobby
Pillow-top beds, desk, blackout curtains, iron/ironing board
Free daily buffet breakfast
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2480 Bushwood Drive, Elgin, IL, 60124
  • Place, Presence Health
    ‪2 min drive‬
  • Place, Schaumburg Convention Center
    ‪18 min drive‬
  • Place, Woodfield Mall
    ‪21 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

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About this property

Comfort Suites Elgin Northwest

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Suites Elgin Northwest offers 78 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 32-inch LED televisions come with cable channels and first-run movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elgin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites Elgin Northwest. During your stay, you'll be within walking distance of Presence Health. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Presence Health and a few minutes from Advocate Sherman Hospital
  • Dogs welcome for a fee
Comfort Suites Elgin Northwest offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Elgin Northwest. The hotel can provide concierge services and wedding services. Free self parking is available. The property offers extended parking privileges.

This Elgin hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Elgin
Comfort Suites Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Elgin
Comfort Suites Elgin Hotel Elgin

Comfort Suites Elgin Northwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 477 out of 1004 reviews
Rating 8 - Good. 243 out of 1004 reviews
Rating 6 - Okay. 127 out of 1004 reviews
Rating 4 - Poor. 85 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Erin

Stayed 1 night in Dec 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh very clean area
Stayed 1 night in Dec 2025

10/10 Excellent

Kihleal

Travelled with partner
Liked: Amenities, property conditions & facilities
Awesome. Great breakfast nice rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, safe, and the staff very helpful. The breakfast had a good selection and the atmosphere is comfortable. I woul go back again.
Stayed 3 nights in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Christina

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

JANET, Superior

Stayed 1 night in Dec 2025

10/10 Excellent

Bladimir

Stayed 4 nights in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and clean,pretty new or well maintained.
Stayed 1 night in Dec 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned, issues with the shower being clogged and the pool was out of order all week.
Stayed 8 nights in Nov 2025

10/10 Excellent

Maria

Stayed 2 nights in Nov 2025

4/10 Poor

Liv

Disliked: Cleanliness, amenities, property conditions & facilities
We had to change rooms three times cause they were in disrepair in the first room there was a plug cover gone and the sink faucet was falling off the sink, in the second room, the drain cover was on the side of the drain and my kid needed to take a bath and it looked disgusting and rusted and we told the front desk and they had to call a manager to see what they could do about it and said it would take days for the maintenance man to come and fix it so they got us to switch rooms again and thankfully the 3rd room was fine I just wish it didn’t take three rooms to get to that point but the front desk was great about it
Stayed 5 nights in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

10/10 Excellent

Cameron

Stayed 1 night in Nov 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds a little hard on my back otherwise good
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room appeared clean the staff was very courteous
Stayed 1 night in Nov 2025

4/10 Poor

Meg

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The pool had been out of use and we didn’t find out until check in. The pool was a big draw for booking as we have two young boys. Will not be back.
Stayed 3 nights in Nov 2025

4/10 Poor

Courtney

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The pool was out of order which was the main reason we chose this hotel for our family. No concessions or discount or apology about it being out of the order. Fans in room were loud but also sounded like they were about to quit working. Pillows for beds were the size of throw pillows, 3 per bed, which at throw pillow size, was not great for a family of 4. Bfast was ok, typical for small 2 star hotel. Would’ve loved the hard boiled eggs I saw mentioned but were no where to be seen or oatmeal or other healthier option. We booked here not expecting much but we’re definitely disappointed more then I expected with the pool broke, no apology, and some room issues and discomforts. Would def book elsewhere next time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Had a nice breakfast selection.
Stayed 1 night in Nov 2025

8/10 Good

GFT

Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms were nice and location conveinient for early start travelling the next day.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard A

Stayed 1 night in Nov 2025

8/10 Good

Emily

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness
Stayed 1 night in Oct 2025