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Comfort Suites Elgin Northwest

Property class: 2.5
VIP Access

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Photo gallery for Comfort Suites Elgin Northwest

A hotel room with a kitchenette, a bed, a sofa, a desk with a chair, and a large window.
A spacious lobby with a seating area, a reception desk, and a large window providing a view of the outside.
A reception area with a stone wall, a neon sign, and a vending machine.
An indoor swimming pool with clear water, surrounded by a tiled deck. There are chairs and tables around the pool, and a window with a view of trees outside.
A compact living space with a kitchenette, a sofa, a small round table, and a floor lamp.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2480 Bushwood Drive, Elgin, IL, 60124
  • Place, Grand Victoria Casino
    ‪9 min drive‬
  • Place, NOW Arena
    ‪14 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪46 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for 1 King Bed, Suite, Nonsmoking

A hotel room with a bed, a desk, a chair, and a kitchenette.

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

A hotel room with a bed, a desk, a chair, and a kitchenette.

1 King Bed, Suite, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Suite, Nonsmoking

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a window with curtains.

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Suite (2 Queen Beds)

A hotel room with a bed, a desk with a microwave, a coffee maker, a yellow ottoman, and a chair.

Deluxe Suite (2 Queen Beds)

8.2 out of 10
Very good
(42 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite

A hotel room with a large bed, a desk, a chair, a small table, a sink, and a mirror.

Suite

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A modern hotel room with a sofa, a small round table, a bed, and a desk.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

A hotel room with a large bed, a TV mounted on the wall, a small table, and a bench.

Suite, Multiple Beds, Accessible, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Comfort Suites Elgin Northwest

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Suites Elgin Northwest offers 78 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 32-inch LED televisions come with cable channels and first-run movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elgin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites Elgin Northwest. During your stay, you'll be within walking distance of Presence Health. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Presence Health and a few minutes from Advocate Sherman Hospital
  • Dogs welcome for a fee
Comfort Suites Elgin Northwest offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Elgin Northwest. The hotel can provide concierge services and wedding services. Free self parking is available. The property offers extended parking privileges.

This Elgin hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Elgin
Comfort Suites Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Elgin
Comfort Suites Elgin Hotel Elgin

Comfort Suites Elgin Northwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 483 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Is was nice and comfortable!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, decent breakfast included.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We missed breakfast but we enjoyed our stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
Loved the stay
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Maria Isabel

Liked: Cleanliness
Nice place
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the hotel was quiet, and there are lots of places to grab a quick bite nearby.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what was needed.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Kayte

Disliked: Property conditions & facilities
Very musty smelling in the lobby but the room was nice. Bed wasn’t bad for one night. If I had to stay multiple I probably would go somewhere else. Lots of dining options in walking distance.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Outlets didn't work well dead phone all day n night . Shower let's alot water out w those curtains. Pool was nice , room space was great bed comfortable Snack area pricey Over all decent place.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ESTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds. Quiet halls. Tasty breakfast.family friendly. Friendly staff. Would definitely stay again if in Elgin.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities
Room was nice and cleaned when we asked. Convenient location for us near lots of restaurants an I90. Will stay again.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice and well kept. The staff was extremely helping and would keep up with restocking when asking for help.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

gerald

Liked: Cleanliness, amenities, property conditions & facilities
the cleanliness and staff great.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Ijeoma

Liked: Cleanliness, staff & service, amenities
Clean rooms, the breakfast was okay, and the staff were nice.
Stayed 15 nights in Dec 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to my liking, I even thanked the Front desk Manager
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh very clean area
Stayed 1 night in Dec 2025
Verified review

8/10 Good

KATHLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a convenient place for where we needed to be. It was sufficient for our needs, but not spectacular. The treadmill was broken. Breakfast was pretty good, but the sausage was not warm on either morning of our stay. The bed was comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Clean, Quite, Great place to stay!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

GFT

Liked: Cleanliness, staff & service, amenities
Rooms were nice and location conveinient for early start travelling the next day.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
yes, room was clean and stocked with towels.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay People friendly Staff helpful
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Kihleal

Liked: Amenities, property conditions & facilities
Awesome. Great breakfast nice rooms
Stayed 1 night in Dec 2025