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Brook Hall Hotel

3.0 star property

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Photo gallery for Brook Hall Hotel

Indoor wedding
Front of property
Front of property
Billiards
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

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Heath Lane, Childer Thornton, Ellesmere Port, England, CH66 7NS
  • Place, Cheshire Oaks Designer Outlet
    ‪9 min drive‬
  • Place, Chester Zoo
    ‪11 min drive‬
  • Place, Chester City Walls
    ‪14 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪37 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

Exterior
Holiday Inn Ellesmere Port by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,001 reviews
The price is €72
includes taxes & fees
7 Dec - 8 Dec
Holiday Inn Ellesmere Port by IHG

About this property

Brook Hall Hotel

Tudor hotel with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Brook Hall Hotel offers 25 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Brook Hall Hotel. During your stay, you'll be within walking distance of The Wirral Country Park. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 6 minutes by car from National Waterways Museum and 9 minutes from Blue Planet Aquarium
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A library, a terrace, and an arcade/game room are also featured at the business-friendly Brook Hall Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This Tudor Ellesmere Port hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM.
Conservatory - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Conservatory

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1860
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cribs (infant beds) are available for GBP 20 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.50 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 20 per stay
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brook Meadow Ellesmere Port
Brook Meadow Hotel
Brook Meadow Hotel Ellesmere Port
Brook Meadow Hotel
Brook Hall Hotel Hotel
Brook Hall Hotel Ellesmere Port
Brook Hall Hotel Hotel Ellesmere Port

Brook Hall Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 130 out of 293 reviews
Rating 8 - Good. 110 out of 293 reviews
Rating 6 - Okay. 29 out of 293 reviews
Rating 4 - Poor. 12 out of 293 reviews
Rating 2 - Terrible. 12 out of 293 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Atepheh

Disliked: Staff & service, room comfort

Don’t even think of staying here

There was a wedding at the hotel with a very loud disco until past 12am and interestingly the staff were not keen to help and offered us to leave at 11:30pm if we’re not happy to stay. Also the website says £20 charge for pet while they charged us £35 as they said they don’t have the available rooms used for pets.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, clean but dated room, peaceful.

For the price paid i was happy with my stay. Sure the room is a bit dated and there are some minor paint issues, but i couldnt fault the friendly service and cleanliness. Plenty of parking (even during a busy wedding party) was a bonus too. Having a water filter jug in the room is a great idea, really saves on plastic bottles, and the toiletry pack was a nice little touch. It was peaceful and very quiet so no issues falling asleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandru

Stayed 1 night in Jul 2025

10/10 Excellent

kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we stayed in was perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Huw

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Hidden Gem

A nice hotel, the staff were friendly and helpful. Especially the French chef who was lovely. The food was very nice and the reception staff were very helpful and welcoming. Entirely constructive criticism, the hotel itself inside is in generally good condition but the exterior of the building and the car park could do with a lick of paint and bit of general tidy up just to bring it all into balance. I would certainly stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Glynis

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times now, great hotel, rooms lovely and really comfy beds. All the staff are lovely and cant do enough for you. Big shout out to the lady on reception, great service 👏
Stayed 1 night in May 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

N

Business traveller
Liked: Cleanliness, staff & service, room comfort

Ok for the price but shabby round the edges

The hotel is nice enough. The receptionist and waiter were super efficient and friendly. The food was mediocre. When i booked a table for 7.30 the chef was a little perturbed as he had a party to cater for at the same time. The room was a good size but in need of redecorating or at least touching up. They have a water heater rather than a kettle in the room which makes for awful tea. The TV is a very upmarket all singing all dancing one that needs a technical degree to use. I watched tv on my phone in the end, it was easier. My room had a spa bath but when i tried to fill it nothing came out of the hot tap. It dawned on me in the morning that i could have filled the bath from the shower, but too late by then! The showrr however did have really good water pressure.
Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property is located in a lovely area bar the camp of caravans located right next to it. They had music playing very loud long into the night. Property could definitely do with some new mattresses and the breakfast was not great at all and left a lot to be desired for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here the night before I ran an ultra marathon so was after a peaceful nights sleep. The hotel didn’t disappoint, very comfy bed with quiet country surroundings and very clean facilities. Only negative is lack of shops nearby.
Stayed 1 night in Apr 2025

8/10 Good

David

Stayed 3 nights in Apr 2025

2/10 Terrible

barry

I arrived late to be told someone else had been given my room my mistake but they could not remove them nor did they have any spare rooms. This meant I had to drive an extra 16 miles to find a hotel that could accommodate me at a late time in the evening.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived and checked in and given a homemade cookie. Good menu in restaurant. Had a lovely bedroom and large bed. Excellent breakfast. Found all staff pleasant and friendly. Would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Vicki

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay here. It has no restaurants or anything near it but its very quiet and peaceful. The interior is beautiful and the staff were very friendly. Especially the lady in the bar and the chef.
Stayed 1 night in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magically beautiful

All in all amazing experience, food was delicious the chef couldnt do more for me (i have coeliac disease & dairy intolerance), everything was made fresh. All staff were nice, friendly and couldnt do anymore for us, lovely people. The bed for me was ok but partner slept like a baby, the rooms were beautiful if you like that kind of decoration. Could do with a little tlc over the hotel but where doesnt. Will honestly be coming back again !! Made our little break away magical ✨️
Stayed 3 nights in Dec 2024

6/10 Okay

Peter

Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

wendy

Liked: Room comfort
Disliked: Property conditions & facilities

Dissapointed

The hotel entrance was lovely and fesrive althougb my husband said that it smelt a bit fusty. The ladieat the reception desk assigned us our room and gave us a shortbread biscuit which was a nice touch. I had high hopes for the room but we were really dissapointed, although clean, there was damp in the bathroom broken and chipped tiles and just general signs of neglect. The room itself was ok but nothing special, there was a storage heater in one corner of the room but other than that not much sign of any heating, not that we could control anyway. Overall really dissapointing and we definitely wouldnt return
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food amazing

Had lovely time visited 4 times we love room and food Staff very friendly and make you feel specil
Stayed 1 night in Nov 2024