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Clarion Inn Elmira-Horseheads

2.5 star property

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Photo gallery for Clarion Inn Elmira-Horseheads

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Indoor pool
Lobby
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
760 E Water St, Elmira, NY, 14901
  • Place, Chemung Valley History Museum
    ‪8 min walk‬
  • Place, Elmira College
    ‪20 min walk‬
  • Place, Mark Twain Study
    ‪7 min drive‬
  • Airport, Elmira, NY (ELM-Elmira - Corning Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

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About this property

Clarion Inn Elmira-Horseheads

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
Clarion Inn Elmira-Horseheads offers 149 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Clarion Inn Elmira-Horseheads. During your stay, you're just a quick walk from Chemung Valley History Museum. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Anthonys Restaurant
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by foot from Chemung Valley History Museum and a 2-minute drive from Elmira College
  • Pets welcome for a fee (restrictions apply)
Clarion Inn Elmira-Horseheads offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 4800 square feet (446 square meters) and includes conference space. The business-friendly Clarion Inn Elmira-Horseheads also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Elmira hotel is smoke free.

Anthonys Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Anthonys Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 24-hour business centre
  • 4,800 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elmira Holiday Inn
Elmira Riverview Holiday Inn
Holiday Inn Elmira
Holiday Inn Elmira Riverview
Holiday Inn Elmira Riverview Hotel
Holiday Inn Riverview Elmira
Holiday Inn Riverview Hotel Elmira
Riverview Holiday Inn
Holiday Inn Elmira Riverview Hotel Elmira
Clarion Inn
Clarion Inn Elmira Horseheads
Holiday Inn Elmira Horseheads
Clarion Inn Elmira-Horseheads Hotel
Clarion Inn Elmira-Horseheads Elmira
Clarion Inn Elmira-Horseheads Hotel Elmira
Holiday Inn Elmira Horseheads an IHG Hotel

Clarion Inn Elmira-Horseheads Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 396 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Randy

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

michael

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This place is ridiculously understaffed. I went through EIGHT keys to find one that actually worked. This, after the front desk person told me nothing was wrong with the one(s) I had. Bathroom in lobby had no toilet paper. Front desk person told me that the reason I didn't have internet was because my room was out of range. Awful
Stayed 2 nights in Sep 2025

6/10 Okay

Mike

Disliked: Property conditions & facilities
Conveniently situated with easy access. Rooms clean and in good condition. Staff friendly but all beverage machines were empty for the 4 days if our stay and their attitude was "nothing to do with us, they are maintained by another company".
Stayed 5 nights in Sep 2025

10/10 Excellent

Homer, Ridgewood

Stayed 1 night in Sep 2025

6/10 Okay

Utpal

Suggest management to have coffee and creamer available all times. Keys frequently get disabled. Cleaning is not happening as advertised. Rooms and location is good otherwise.
Stayed 5 nights in Sep 2025

8/10 Good

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s all about expectations

This hotel was the closest to a 4 day event I was attending. So I booked it without much hesitation. Later on I went back on the booking platform to peruse reviews and was alarmed to read about bedbugs, poor upkeep, towels problems and such. I’m please to say my room didn’t have bedbugs. But it also didn’t have bath towels and it took a good couple of days to get them despite bringing it up.Housekeeping only came once in 4 days but that frankly didn’t bother me. The keycard worked every day except for the last night. I brought lots of snacks to avoid using their restaurant for breakfast but it looks like at least one morning it was closed due to lack of staff. Bring an eye mask. The curtains are purely decorative and cannot be closed. There are no window shades so unless you’re an early morning person you really need the eye mask. The AC works well although it’s rather loud. Between that and the fridge, you’re better off using earplugs. All in all- if it’s a good deal or really close to where you need to be, it’s a solid option.
Stayed 5 nights in Sep 2025

6/10 Okay

Anna

Stayed 4 nights in Sep 2025

4/10 Poor

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Try not to stay here! We only had one bath towel in our room, and next afternoon, after waiting for front desk person to come out, were told there were no more available as they were all in the wash! We finally took some from the pool area (although that was not suggested.They don’t give out extra blankets either. One of our keys never worked despite being swiped again. The room smelled like wet dog the whole time, but we were too tired when we arrived to switch. Shower drain was very bad, and faucet leaked a lot when turned on all the way. Only the handy man was responsive and friendly, but wasn’t able to help with towels.
Stayed 2 nights in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
It’s aged
Stayed 1 night in Aug 2025

6/10 Okay

Laura, Orlando

Stayed 2 nights in Aug 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checked in?

The staff had trouble checking me in and then when i wanted to check out a day earlier than expected they said i was listed as a no show. Blamed it on their system and not check me out or give me a bill. I have tried calling them to make sure i have the correct billing for 2 nights and not three. No one ever returns my calls and it is extremely frustrating. I don't want to pay for 3 days. Please help.
Stayed 3 nights in Sep 2025

6/10 Okay

CELINDA

Liked: Staff & service
The property was quiet. The staff is nice but the hotel's carpet was dirty. No housekeeping the following day. No towels for shower the first day; and no tissue paper. and also no breakfast on Sunday.
Stayed 2 nights in Sep 2025

6/10 Okay

Andrew

Stayed 3 nights in Aug 2025

6/10 Okay

Alan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a double bed room, only got a King with two people who don’t sleep together was not advantageous to the situation…no pull out couch to help so ended up together.
Stayed 4 nights in Aug 2025

4/10 Poor

Barbara

Disliked: Staff & service, amenities, property conditions & facilities
It was just barely adequate. The lock on the door was loose and felt insecure. 3 days and no housekeeping service. Had to request towels & coffee at the counter. Even after ringing provided buzzer, no staff acknowledgment at 9 PM Sunday. No restaurant on Sundays. I do not recommend for a single female traveler. Hotel and parking area had an unsafe vibe. Nothing happened, but felt like it could. On the plus side: comfortable bed, good room size, room felt clean. Coffee pot, microwave, refrigerator.
Stayed 3 nights in Aug 2025

4/10 Poor

Bismah

Travelled with family
Disliked: Amenities
Dirty, unkempt and overpriced for the basic services offered. Don’t recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

6/10 Okay

Susan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The outer door on our wing could not be secured. The hallway had gravel or kitty litter strewn on the floor, there were sheets outside many doors.
Stayed 2 nights in Aug 2025

4/10 Poor

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Decided to stay here for a night to check out Elmira college in the morning. We got there at 4 (an hr after check in) and was told there weren’t any clean rooms yet, or housekeeping didn’t “input” the clean rooms yet and we had to wait. Now I will say the gentleman at the desk was very friendly. He walked away to talk to the manager and when asked how long it would take we were told he didn’t know. He asked her and she didn’t either. We didn’t wait long but she walked past us and didn’t apologize or say a word to us, just kept talking loud and laughing obnoxiously at someone in the hallway. We got to our room and one key wouldn’t work, luckily one did. We opened the door to the smell of a musty dusty basement. It was soooo bad. The cabinet the refrigerator is in was dusty so never cleaned, there were spider webs on the bathroom light fixture and the carpet was disgusting. We wouldn’t walk barefoot in the room. This was by far the worst place I’ve ever spent a night. If you’re thinking about booking a night, DONT!
Stayed 1 night in Aug 2025

2/10 Terrible

Sheila

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to get mugged!

Upon arrival, staff sitting out front taking smoke breaks. Front desk couldn’t figure out how to check me in. Hotel itself is in the ghetto, and I didn’t feel safe at all. Old, rundown hotel, in gangland. Great place to stay if you want to get mugged, and some bed bugs. I slept in my car that night.
Stayed 1 night in Aug 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs. Charged for a room after cancellation due to current bed bug infestation. I have contacted Clarion, the site hotel management and Expedia to no avail.Shame on all of you!
Stayed 1 night in Aug 2025

4/10 Poor

Karen

Disliked: Staff & service, property conditions & facilities

Not this one

Bad visit/ hotel restaurant never open, no one sits at desk, girl told us hotel full of dirty rooms then gave us one of them! Worst visit to Clarion ever
Stayed 1 night in Aug 2025

4/10 Poor

Lorelei

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Very mediocre

Bathroom was clean. Room was old and carpet was dirty. Ice machine did not work. Coffee in morning was lukewarm so I did not drink it. Room was quiet is the most positive I can say. Go a few miles up and stay in Horseheads.
Stayed 1 night in Aug 2025

8/10 Good

Shannon, Pueblo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fine, the area made me a bit nervous
Stayed 1 night in Aug 2025