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Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
1 bedroom, in-room safe, iron/ironing board, rollaway beds
Pool
1 bedroom, in-room safe, iron/ironing board, rollaway beds
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
105 E Mall Rd, Horseheads, NY, 14845
  • Place, Eldridge Park
    ‪7 min drive‬
  • Place, National Soaring Museum
    ‪9 min drive‬
  • Place, Elmira College
    ‪9 min drive‬
  • Airport, Elmira, NY (ELM-Elmira - Corning Regional)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(55 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(114 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Plus Horseheads Inn & Suites
  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
4.6 out of 5, Wonderful, 608 reviews
The price is €126
includes taxes & fees
23 Nov - 24 Nov
Best Western Plus Horseheads Inn & Suites

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Hotel in Horseheads with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Country Inn & Suites by Radisson, Big Flats (Elmira), NY gets good marks from our customers. During your stay, you're just a quick walk from Regal Arnot Mall. Free WiFi in public areas, a gym, and a snack bar/deli are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from Regal Arnot Mall and a 5-minute drive from Museum at the Depot
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 183 square feet (17 square meters) and includes conference space. A fitness center, a library, and a vending machine are also featured at Country Inn & Suites by Radisson, Big Flats (Elmira), NY. Parking is available for a fee.

This 3-star Horseheads hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 399 out of 1036 reviews
Rating 8 - Good. 242 out of 1036 reviews
Rating 6 - Okay. 192 out of 1036 reviews
Rating 4 - Poor. 119 out of 1036 reviews
Rating 2 - Terrible. 84 out of 1036 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Gregg

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

6/10 Okay

YEVGENIY

Liked: Cleanliness, staff & service, property conditions & facilities
Just 2 stars hotel
Stayed 1 night in Apr 2025

4/10 Poor

Jeannine, Northport

Disliked: Cleanliness, property conditions & facilities
Our room had stains on the carpet and opened soap in the bathroom. Lots of spackle that needed to be painted. There was no seating available for breakfast so we had to get breakfast elsewhere.
Stayed 1 night in Jul 2025

10/10 Excellent

KARL

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find: no signage.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jennii

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2025

8/10 Good

Soma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel, Edgewater

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for one night. My wife work up with bed bugs crawling on her in the middle of the night. The hotel was not very clean at all. Location was okay. Needless to say we got the heck out of there as fast as possible in the am.
Stayed 1 night in Jul 2025

8/10 Good

Rich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel that appears to have been given needed upkeep. Breakfast options are good, rooms comfy. It is close to a number of dining options but the roads are a little different so double check the directions.
Stayed 1 night in Jul 2025

6/10 Okay

Sue

Liked: Staff & service
Nice hotel showing its age. The breakfast buffet was below standard for a hotel in this category. It would be better to provide a nice continental breakfast than the options offered. No yogurt, no bananas, no protein mea Staff were friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Judith

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beautiful scenic views out window. Quiet surroundings.
Stayed 2 nights in Jul 2025

2/10 Terrible

Edward

Liked: Cleanliness
Disliked: Property conditions & facilities
They make you pay for parking when no one else around does. Only stated mmm
Stayed 2 nights in Jul 2025

8/10 Good

Heather

Travelled with family
Liked: Staff & service

Dining options nearby

Lots of dining options nearby. This was a 1 night stopover on way home from NYC. The rooms were decent size. Breakfast was OK. Our room smelled musty and the carpets felt damp. Once we set thermostat to a warmer temperature, it slightly improved. Half our party enjoyed golfing nearby while the other half went to Watkins Glen - about 30 min away. The pool temperature was quite cool so kids didn’t want to go in it.
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast was good. The lady that checked us in did not know anything about the area. The hotel was clean
Stayed 1 night in Jul 2025

6/10 Okay

karen, Orchard Park

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was super, she went above and beyond for me. the room was OK, some things outdated. over all it was good.
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quiet, small town. The hotel is next to the mall with some choices of restaurants. The hotel is clean and well-maintained. The staff are friendly. The breakfast is plain and not enough choice or good quality. They only provide tide the room every three days. So keep that in mind.
Stayed 2 nights in Jul 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
We like
Stayed 1 night in Apr 2025

10/10 Excellent

Brian, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2025

4/10 Poor

Susan

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Stay

They charge $5 per day for parking which is ridiculous when I am already paying for the room. The rugs were stained in the room. And I was there for a week and maid service did not come in even 1 time.
Stayed 7 nights in Jul 2025

10/10 Excellent

mohamed

Stayed 3 nights in Jul 2025

2/10 Terrible

Joel

Stayed 1 night in Jul 2025

6/10 Okay

Susan

Liked: Staff & service
Disliked: Property conditions & facilities
I stay here once a month. Older place that they are trying to keep up. Surprised this trip that they are charging $5 to park.
Stayed 1 night in Jul 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
I got to property two hours before 3. I asked the woman behind the counter if there was a room yet available, she didn't even look and simply said "check in time is at 3". This has never happened to me before, this woman didn't even look, had no interest in trying. I'm not going back, ever! Plenty of other places to stay in the area that will treat me better. Breakfast was terrible and so was the coffee, no joke.
Stayed 2 nights in Jul 2025