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Country Inn & Suites by Radisson, Big Flats (Elmira), NY

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Exterior
1 bedroom, in-room safe, iron/ironing board, rollaway beds
Lobby
Pool
1 bedroom, in-room safe, iron/ironing board, rollaway beds

Popular amenities

  • Breakfast included
  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
105 E Mall Rd, Horseheads, NY, 14845
  • Eldridge Park
    ‪9 min drive‬
  • Elmira College
    ‪11 min drive‬
  • National Soaring Museum
    ‪11 min drive‬
  • Elmira, NY (ELM-Elmira - Corning Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(112 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(53 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Best Western Plus Horseheads Inn & Suites

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
4.6 out of 5, Wonderful, (531)
The price is €183
for 1 room
includes taxes & fees
15 Aug - 16 Aug
Best Western Plus Horseheads Inn & Suites

About this property

Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Hotel in Horseheads with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Big Flats (Elmira), NY offers 70 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Country Inn & Suites by Radisson, Big Flats (Elmira), NY gets good marks from our customers. During your stay, you're just a quick walk from Regal Arnot Mall. Free WiFi in public areas, a gym, and a snack bar/deli are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 9 minutes by foot from Regal Arnot Mall and a 5-minute drive from Museum at the Depot
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 183 square feet (17 square meters) and includes conference space. A fitness center, a library, and a vending machine are also featured at Country Inn & Suites by Radisson, Big Flats (Elmira), NY. Parking is available for a fee.

This 3-star Horseheads hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Inn Carlson Big Flats Elmira Horseheads
Country Inn Suites by Radisson Big Flats (Elmira) NY
Country Inn & Suites by Radisson, Big Flats (Elmira), NY Hotel

Country Inn & Suites by Radisson, Big Flats (Elmira), NY Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1044 reviews
Rating 8 - Good. 249 out of 1044 reviews
Rating 6 - Okay. 198 out of 1044 reviews
Rating 4 - Poor. 119 out of 1044 reviews
Rating 2 - Terrible. 88 out of 1044 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kendyl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Stayed 1 night in Apr 2025

10/10 Excellent

Igor, Pittsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean Hotel, Staff is very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with family
Convenient location, close to restaurants and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The bathroom was in excellent condition. The front desk workers were very friendly and helpful.
Stayed 1 night in Apr 2025

6/10 Okay

TAMMY

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Tanim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The booked room had a very bad smell. Complained to hotel staff and they gave us a room spray.sprayed the whole room but the funky bad smell would not go away. Used the strongest deodorant spray but no change. Very disappointed.
Stayed 1 night in Apr 2025

8/10 Good

Theresa

Stayed 3 nights in Apr 2025

10/10 Excellent

Brittany, Johnson

Stayed 1 night in Apr 2025

4/10 Poor

Krystle

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointing

We checked in and the pool was closed due to chemicals being too high. Disappointing since I booked this hotel solely for the pool and breakfast. Speaking of breakfast, that was also a disappointment. The food was not coming out fast enough and there was not enough. My 5 year old was extremely disappointed since this had happened to us several times before. I actually called on Wednesday for this same issue.
Stayed 1 night in Apr 2025

8/10 Good

Bethany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Stay

The room was super comfy and clean! When I checked in, the guy at the front desk was helpful and friendly. Overall, good experience! Thanks. =)
Stayed 1 night in Apr 2025

10/10 Excellent

Mimoza

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Marshelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Half the outlets in the room didn’t work Good thing I had an extension cable to run across the room to an outlet that worked
Stayed 2 nights in Apr 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

I booked this hotel by mistake. I meant to book the one in Ithaca. We made the 40 minute drive here, and were glad we did. When I first got the key and our room number, my heart sank. First floor, right by the lobby and ice machine. But our room was very nice. It had a spacious bathroom and a sitting room separate from the bedroom and divided by French doors. The parking lot does not go around the building and our room backed to open space. The noise in the hallway was not an issue. It wasn’t very loud, and we had the French door to close and there was a fan between the two rooms that provided white noise. We slept quite well.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoyable
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamuna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2025

2/10 Terrible

Rashawn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk worker KELLY was very rude and argumentative. This woman claimed my card declined meanwhile I was showing her clear proof in my account the money was taken I have never experienced this with other staff but this woman not to sure how she has a job. I will be contacting her manager due to the very rude interaction with this woman.
Stayed 1 night in Apr 2025

6/10 Okay

TamilSelvi, PISCATAWAY

Travelled with family and small children
Disliked: Staff & service
Extra for parking,The staff seem disinterested in helping, unwelcoming
Stayed 2 nights in Apr 2025