Hotel in Ottawa with free breakfast and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a business center and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out and a front-desk safe are onsite. Weekly housekeeping is available.
SureStay Hotel by Best Western Ottawa offers 52 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Ottawa. During your stay, you'll be within walking distance of Prairie Spirit Trail State Park. Features include free breakfast, free WiFi in public areas, and free self parking.
Free continental breakfast served daily
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self parking
Take a swim in the indoor pool
Amenities include a front-desk safe and a business center
Guests speak favorably about the clean accommodations and the overall condition of the property
13 minutes by foot from Prairie Spirit Trail State Park and a 2-minute drive from Teen Park
Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. SureStay Hotel by Best Western Ottawa also features an indoor pool, express check-out, and a front-desk safe. Self parking is free.
This Ottawa hotel is smoke free.
Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available daily 6:00 AM to 9:30 AM
Things to do
Indoor pool
Family friendly
Cot (surcharge)
In-room microwave
In-room refrigerator
Indoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (weekly)
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible van parking
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch flat-screen TV with premium satellite channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets: USD 25.00 per pet, per day
Maximum 2 (weight limit: 80 lbs per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 12.0 per night.
Cribs (infant beds) are available for USD 5.0 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per pet, per day
Service animals are exempt from fees
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 25.00 (subject to availability)
Crib (infant bed) fee: USD 5.0 per night
Rollaway bed fee: USD 12.0 per night
Administrative fee: USD 1.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 10:00 AM to 10:00 PM.
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
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