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Hotel Alfa

3.0 star property

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Photo gallery for Hotel Alfa

Bar (on property)
Lobby
Exterior
Dinner served
Triple Room

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avda. Joan Marti 87, Encamp, AD200
  • Place, National Automobile Museum
    ‪3 min walk‬
  • Place, Engolasters Lake Trail
    ‪8 min walk‬
  • Place, Funicamp Ski Lift
    ‪16 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪167 min drive‬

Room options

View all photos for Double Room

Desk, free WiFi

Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Desk, free WiFi

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Desk, free WiFi

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room

Desk, free WiFi

Family Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Desk, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Single Beds OR 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Alfa

After a day on the slopes, return to dine at the restaurant. Additional amenities at Hotel Alfa include ski storage and complimentary wireless internet access.
Hotel Alfa offers 60 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Alfa, you're just a quick walk from Church of Santa Eulalia d’Encamp. Features include free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Alpha
  • Self parking available for a fee
  • Amenities include a business center, a multilingual staff, and an elevator
  • Onsite recreation includes downhill skiing
  • 6 minutes by car from Caldea Spa and 6 minutes from Pyrenees Andorra Shopping Centre
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business center on site. Multilingual staff, ski storage, and tour/ticket assistance are also featured at Hotel Alfa. For a fee, parking is available.

This 3-star Encamp hotel is smoke free.

Alpha - This restaurant specializes in Regional cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per day)
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alpha

Things to do

  • Downhill skiing
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom

Entertainment

  • Flat-screen TV

More

  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Alfa Encamp
Alfa Encamp
Hotel Alfa Hotel
Hotel Alfa Encamp
Hotel Alfa Hotel Encamp

Hotel Alfa Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 49 reviews
Rating 8 - Good. 16 out of 49 reviews
Rating 6 - Okay. 15 out of 49 reviews
Rating 4 - Poor. 8 out of 49 reviews
Rating 2 - Terrible. 7 out of 49 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Xavier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para no volver

He estado en pensiones de 20 € la noche mejores que este hotel. No creo ni que se debiera considerar como hotel. Extremadamente viejo, nadie en la recepcion de noche y fiestas en habitaciones con peleas incluidas. La ventana del balcón no cerraba bien y dejaba entrar tanto ruido como aire frio de la calle, ¿a quien reclamar? Nadie. Check out dejando las llaves en un cajon y sin nadie con quien tan siquiera hablar. Lamentable, definitivamente no valía lo que pagué ni de cerca.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service

Decepción

Buena pero habitación y baño deja mucho que desear. Estava todo en mal estado
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Fraude

El hotel no está mal para pasar la noche, la gente del hotel es muy amable. Pero me siento estafada por hoteles.com ya que pague por un desayuno buffet que no tenían y aparcamiento que tuve que aparcar super lejos y de pago ya que tampoco disponían y en la página ponía que si disponían. Si esto hubiera estado bien informado no hubiera cogisñdo este hotel
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo peor de lo peor

Sin nadie que atienda, solo 1 persona para todo el hotel, olor nada agradable y todo muy antiguo, en la reserve nos pone que entra el desayuna bufé y luego aquí nos dicen que no y el parking nos lo a echo pagar aparte, no volveremos jamas en la vida y tampoco lo recomiendo.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the money. Friendly check-in and great croissant at breakfast. It was quiet and comfortable.
Stayed 1 night in Sep 2019
Verified

8/10 Good

CHRISTELLE D.

Liked: Cleanliness, communication, location, listing accuracy

Bien

Les photos ne correspondent pas à la réalité. Chambre + vieillote. Sinon RAS
Verified

8/10 Good

El houssine

Liked: Cleanliness, staff & service

À refaire

Bien une très belle découverte de andorre la région
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Personnel très accueillant, hotel très propre mais un peu vieillissant. Nous avions réservée une chambre quadruple via hotel.com, mais arrivés sur place il n'y en avait plus de disponible, il a fallu prendre 2 chambres de 2 personnes, ce n'est pas très sérieux . Par contre, le WIFI y est gratuit c'est plutôt pratique. Hotel.com annonce un hotel 3 étoiles alors que c'est un 2 étoiles. Malgré cela nous y avons passé un bon séjour.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Rachid

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Pour le prix sais vrai que ces un hôtel bas game

Séjours agréables sauf que pas télécommande tv la porte de salle de bain ne ferme pas
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Accueillent chambre propre juste je n'ai pas eu d'eau chaude
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Bonne literie mais la chambre que nous avions avait une surface inférieure à 9m2 et ne permettait pas de circuler et de poser nos affaires dans de bonnes condition. De plus, la télévision ne fonctionnait pas à notre arrivée et avons demandé le remplacement qui ne nous a pas satisfait.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Juan Manuel

Liked: Staff & service, room comfort

Utilitario, para dormir. Bien situado.

El personal muy amable. El hotel antiguo, pero nos resultó barata la habitación para 3 personas
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom o hotel. Para uma noite tudo em ordem. Facil acesso. Estacionamento 5 euros 1 noite.
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malo malo

Habitación sucia, paredes manchadas no se sabe de que, baño deplorable. Desayuno mala calidad, café aguado ,variedad escasa, muy de ir por casa
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nous sommes venus on était 2 couples, on nous a donné une chambre avec un lit superposé, les porte son toute petite, faut pas faire plus d'1mettre 60, l'hôtel ce rattraper juste avec le buffet petit déjeuner compris dans le tarif et à volonté qui était bon !
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Gabriel G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Good price but terrible hotel, uncomfortable, not clean, very small room, terrible beds, very noisy
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
hotel sencillo,personal agradable,calidad precio correcto.el desayuno poco variado
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Solo para dormir

Hotel muy viejo y poco restaurado. Si buscas algo sólo para dormir esta bien. El almuerzo un poco pobre.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beaucoup trop bruyant, mal insonorisé. Le petit dejeuner trop simple quasiment aucun choix. En meme temps difficile de demander la lune a ce prix mais vraiment le bruit reste le probleme majeur
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Lluís

Avería agua caliente no se resolvió bien

Me informé del hotel a través de la central de reservas. Quedamos que tenía que ser una cuádruple con cuatro camas individuales y que el desayuno tenía que ser a las 7:30h. Llamaron al hotel y lo confirmaron. Cuando llegamos, la habitación era una cama de matrimonio y una litera. Desayuno a las 8. Después de hablar con recepción y enseñar mail donde hay estas 2 condiciones, nos cambiaron la habitación a una de dos camas + litera. 6ª planta, muy estrecha. Ascensor sólo hasta la 5ª. Falló durante todo el día el agua caliente. Al principio nos hacían creer que éramos sólo nosotros. Por la tarde, clientes de todas las plantas se quejaban. Después de horas de reclamación, vino el técnico: una simple llave de paso! Habitación pequeña para ser cuádruple. No pudimos usar párquing porque "estaba helado". En Andorra y en invierno no hay solución para ello? Habitación y WC muy gastado. Iluminación y mobiliario en mal estado. WiFi muy deficiente. Eso sí: la recepción muy amables y educados ... pero demasiados problemas para resolver, desbordados. Desayuno muy notable. Satisfechos.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ideal budget hotel. Clean and central. Breakfast good
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
solo decir que no volveré,poco espacio , limpieza superable y todo muy dejado .los desayunos muy basicos-
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Algumas remodelações

Casas de banho um poco degradadas na parte do chuveiro que estavam partidas nos 2 quartos que entramos, (acho que poderiam remodelar os quartos de banho) e os vizinhos do quarto ao lado deixaram a tv acesa a noite toda, foi complicado conseguir adormecer. Quantos as funcionários 5 estrelas e o serviço igualmente 5 estrelas ! Se volto provavelmente ficarei por la outra vez
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Raquel

Liked: Cleanliness, staff & service, room comfort
Calidad precio apropiada, es un hotel muy antiguo pero limpio y confortable, personal agradable
Stayed 1 night in Dec 2018
Verified

6/10 Okay

MACL

Liked: Staff & service
Disliked: Cleanliness, room comfort
Es un hotel bonito pero antiguo. Todo y que se lleva lo #vintage, faltaba un poco de limpieza y actualización de los servicios básicos como la ducha. Había bastante polvo en la habitación y mi pareja es alérgica. ( a todo esto, por el precio y sabiendo que son 2 estrellas podría haber sido peor). Personal agradable y atento.
Stayed 1 night in Dec 2018