See all properties

Bürgenstock Hotel & Alpine Spa

Property class: 5 and above

Choose dates to view prices

Photo gallery for Bürgenstock Hotel & Alpine Spa

A rooftop infinity pool with a glass balustrade, a stone wall, and a cityscape view at dusk.
A bathroom with a bathtub, a fireplace, and a view of a cityscape at dusk.
A modern building with a glass facade overlooking a snowy landscape and a body of water.
A luxurious room with a large window overlooking a lake and mountains, furnished with patterned cushions and traditional decor.
A spa room with a large window overlooking a snowy landscape.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Bürgenstock, Ennetbuergen, 6363
  • Place, Burgenstock
    ‪11 min drive‬
  • Place, Hammetschwand Lift
    ‪11 min drive‬
  • Place, Lucerne Town Hall
    ‪28 min drive‬

Room options

View all photos for Contemporary Deluxe room with Spa Access

A hotel room with a large bed, a seating area by the window, and a TV mounted on the wall.

Contemporary Deluxe room with Spa Access

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Contemporary Lake view Bay Suite with Spa Access

A modern hotel room with a large bed, a bathroom with a marble vanity, a TV mounted on the wall, and a view of the city through large windows.

Contemporary Lake view Bay Suite with Spa Access

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Contemporary Lake view Premium Suite with Spa Access

A modern living room with a fireplace, a dining area, and a large window with a view of a hill.

Contemporary Lake view Premium Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Contemporary Lake view Panorama Suite with Spa Access

A modern living room with a sofa, coffee table, and dining area.

Contemporary Lake view Panorama Suite with Spa Access

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Contemporary Lake view Spa Suite with Spa Access

A modern living room with a sofa, coffee table, and dining area.

Contemporary Lake view Spa Suite with Spa Access

  • Lake view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Contemporary Family Suite with Spa Access

A modern living room with a sofa, two white rabbit plush toys, a rocking horse, and a coffee table with a vase and decorative items.

Contemporary Family Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 89 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Contemporary Lake View Spa Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Spa Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Contemporary Lake View Panoramic Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Panoramic Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Contemporary Family Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Family Suite

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

A hotel room with a bed, a desk, a sofa, and a small table with a vase of flowers.

Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

7.4 out of 10
Good
(6 reviews)
  • Mountain view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

A modern living room with a sofa, a chair, a coffee table, a TV, and a wooden cabinet with a wine rack.

Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

  • Lake view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Lake View (Heritage, 56 sqm | 603 sqf)

A modern hotel room with a large bed, a bathroom with a bathtub, and a vanity with two sinks.

Suite, Lake View (Heritage, 56 sqm | 603 sqf)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Heritage Lake view Cottage with Spa Access

A hotel room with a bed, a small table with a cup and book, two chairs, and a balcony with a view of the sea.

Heritage Lake view Cottage with Spa Access

  • Lake view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

A modern hotel room with a sofa, armchair, and a small table with a book and vase.

Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

9.2 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

A modern living room with a sofa, chairs, a glass coffee table, and a TV mounted on the wall.

Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

  • Lake view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Couples treatment room(s), sauna, steam room, body treatments
Waldhotel by Bürgenstock Lake Lucerne
Ennetbuergen
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.7 out of 5, Exceptional, 105 reviews
The price is €780
includes taxes & fees
2 Sept - 3 Sept
Waldhotel by Bürgenstock Lake Lucerne

About this property

Bürgenstock Hotel & Alpine Spa

Along with 12 restaurants, this hotel has 2 indoor pools and a full-service spa. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a golf course, an outdoor pool, and a 24-hour health club are onsite.
Bürgenstock Hotel & Alpine Spa offers 211 air-conditioned accommodations with free minibar items and minibars. Beds feature Frette Italian sheets. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 indoor tennis courts, an outdoor tennis court, and a 24-hour health club. 2 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Bürgenstock Hotel & Alpine Spa. During your stay, you'll be within walking distance of Burgenstock. Features include free breakfast and free WiFi in public areas, plus 2 indoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 12 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Valet parking, self parking, and extended parking available for a fee
  • Take a swim in the outdoor and 2 indoor pools or soak in the 2 hot tubs
  • Treat yourself to body scrubs, manicures and pedicures, or hot stone massages at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a golf course, an outdoor tennis court, and a 24-hour gym
  • 1.1 mi (1.8 km) from Burgenstock and 12 mi (19.3 km) from KKL Lucerne
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Bürgenstock Hotel & Alpine Spa, you'll find a full-service spa, a golf course, 2 indoor swimming pools, and 2 hot tubs. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 107640 square feet (10000 square meters) and includes a conference center. An outdoor pool, a children's pool, and a 24-hour health club are also featured at the luxury Bürgenstock Hotel & Alpine Spa. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Ennetbuergen hotel.

Guests are served free buffet breakfast.
Bürgenstock Hotel & Alpine Spa has 12 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • 2 indoor tennis courts
  • 24-hour health club
  • 9-hole golf course
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Ice skating
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (107,640 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 60 per pet, per night, plus a deposit of CHF 60 per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 225.0 per night.
  • Cribs (infant beds) are available for CHF 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This hotel is rated 5 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Bürgenstock Hotel & Alpine Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 275 out of 330 reviews
Rating 8 - Good. 30 out of 330 reviews
Rating 6 - Okay. 13 out of 330 reviews
Rating 4 - Poor. 5 out of 330 reviews
Rating 2 - Terrible. 7 out of 330 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chunli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa wonderful!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Abdurahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice staying and highly recommended
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort loved it
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel with a worldclass spa. View from the room was breathtaking.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never post. This place is that special. The Spa is one of the best in the world.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Edvinas

Liked: Cleanliness, amenities, property conditions & facilities
Best resort I’ve experienced in my life ! Just book it!! Hospitality was beautiful and the experience was unique
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Seungeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing food!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally beautiful property and excellent service.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worth the visit. The spa was amazing and the rooms were wonderful with great views
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Azem

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great amenities.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breath taking views. probably the best resort I've ever been too, very clean, friendly staff 10/10 recommended
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing inside and out
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

max

Liked: Cleanliness, amenities, property conditions & facilities
a unique mountain resort. first class service combined with unique hardware. hard to to top
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Sri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUST TRY!

Best resort can view all mountains lake of Lucerne must try also the spa is best
Alphine spa infinity pool must try
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Anuj

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Wonderful staff :)
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar property with historical significance surrounded by majestic natural beauty. Outstanding and extensive spa facilities.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa. Wonderful food - many cuisine options and all are good. Very customizable experience. Extremely friendly and helpful staff.
Parisa restaurant is a must. Reserve in advance.
Welcome drinks.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a romantic weekend getaway. One of the best Spas in the country.
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful resort hotels in the world! Just spectacular views and incredible facilities and rooms. Excellent staff and management who go out of their way to ensure a great stay.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Could recommend this hotel more. It’s worth every dime! The only negative would be that the golf wasn’t amazing and didn’t feel like the staff member was as warm and welcoming as the others at the hotel.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding quality of service, amenities, and overall experience!
Stayed 1 night in Oct 2024