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Hotel Am Kaisersaal

3.5 star property

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Photo gallery for Hotel Am Kaisersaal

Family Room, 2 Bedrooms, Balcony (Comfort)
Exterior
Lobby lounge
Exterior
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Futterstr. 8, Erfurt, TH, 99084
  • Place, Kramerbrucke
    ‪1 min walk‬
  • Place, Erfurt Christmas Market
    ‪8 min walk‬
  • Place, Erfurt Cathedral
    ‪9 min walk‬
  • Airport, Erfurt (ERF)
    ‪11 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • City view
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms, Balcony (Comfort)

Family Room, 2 Bedrooms, Balcony (Comfort)

Family Room, 2 Bedrooms, Balcony (Comfort)

9.8 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Bedroom, Balcony

Superior Double Room, 1 Bedroom, Balcony

Superior Double Room, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 King Bed, Accessible

Comfort Double Room, 1 King Bed, Accessible

Comfort Double Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Am Kaisersaal

Along with a bar/lounge, this smoke-free hotel has self parking and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Hotel Am Kaisersaal offers 90 accommodations, which are accessible via exterior corridors and feature tablet computers and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Am Kaisersaal. During your stay, you're just a quick walk from Kramerbrucke. You'll find features like free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Kramerbrucke and Aegidienkirche
Hotel Am Kaisersaal offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Am Kaisersaal also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Erfurt hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle tours
  • Designer stores
  • Shopping centre

Family friendly

  • Baby monitor
  • Children's games
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (78 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

am Kaisersaal
am Kaisersaal Erfurt
Hotel am Kaisersaal
Hotel am Kaisersaal Erfurt
Hotel Am Kaisersaal Hotel
Hotel Am Kaisersaal Erfurt
Hotel Am Kaisersaal Hotel Erfurt

Hotel Am Kaisersaal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 366 out of 588 reviews
Rating 8 - Good. 191 out of 588 reviews
Rating 6 - Okay. 25 out of 588 reviews
Rating 4 - Poor. 4 out of 588 reviews
Rating 2 - Terrible. 2 out of 588 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Loved our room, friendly staff, delicious breakfast and great location to Christmas Markets!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful location, close enough to walk to all the area. Staff, helpful, breakfast was wonderful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel and location was excellent!
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and breakfast
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here. The staff were great.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for our one-night stay in Erfurt. Super convenient location to old city; the hotel and room are nicely updated, clean, and comfortable; the breakfast was terrific.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel and extremely attentive, thoughtful and friendly staff.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Ishaq

very near the activities great breakfast
Stayed 1 night in Sep 2024
Verified

8/10 Good

Hang Chua

Liked: Cleanliness
Disliked: Staff & service, amenities
Very conveniently located near to restaurants and shopping.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best in Town!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, generous, and affordable accommodations. The breakfast was outstanding.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, best so far on my 2 week trip - very clean and comfortable and in a great location. You can easily walk to the center of the town, shops, restaurants, etc.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent clean modern hotel in the heart of the city. Very accessible underground carpark. Perfect for a city break or visit.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the centre of Erfurt. Excellent breakfast. Would stay there again.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good Hotel.

Very nice Hotel, and a great location. Rooms very clean and spacious. Very good breakfast with a brought selection. A little more friendlyness on the frontdesk would make it the perfect hotel
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was right in old town with easy parking. The room was very nicely decorated, large and very quiet, and walkable to every thing. There is a lot to do in Erfurt and we ended up staying an extra night. I would definitely recommend this property.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Fee to park car. Very helpful staff. Breakfast was very good.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really easy to find. Check in was very smooth. Parking garage is a tight squeeze, but very manageable for a experienced driver. Room was very clean and tidy. Checkout was just as smooth.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located comfortable roomy accommodations. A good value. Secure underground parking. Also offers "apartments". We'd return!
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Hans J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Arne Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sentralt

Bo midt i smørøyet. Godt hotell og mye å oppleve i Erfuhrt
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This was excellent with one EXCEPTION. No laundry or dry cleaning service! Travelling on vacation in Germany for a month, we could have used it.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service
Disliked: Room comfort

Location is not everything

The location is a real plus, the breakfast buffet is good and has a wide range of choices. However the basic room has no air condition which made getting a good sleep during the recent heatwave impossible. There is also no minibar or mini fridge in the room to have a cold drink. You can upgrade to a room wit A/C and rent a mini fridge at additional cost however the price for a night in a basic room was already upper range for a hotel of this category. We're not talking about the 4 seasons or the plaza...you get better sleep quality and better rooms for less if you stay at the Radison or the Mercure. Parking garage is cramped and finding a spot can be a challenge but they made the best with the space they have. Staff is friendly and helpful.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Sicherer Parkplatz
Stayed 1 night in Mar 2026