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Hilton Garden Inn Erzurum

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Photo gallery for Hilton Garden Inn Erzurum

Indoor pool
Restaurant
Lobby
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Omer Nasuhi Bilmen Mah., Açelya Sk. No:4, Erzurum, Erzurum, 25100
  • Place, MNG Mall
    ‪8 min walk‬
  • Place, Ataturk University
    ‪2 min drive‬
  • Place, Palandöken Mountain
    ‪9 min drive‬
  • Airport, Erzurum (ERZ)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Junior Suite, 1 King Bed

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Superior Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Superior Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Family Room, 1 King Bed, Connecting Rooms

  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Superior Room, 1 King Bed with Sofa bed

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Superior Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Luxury Suite, 1 Bedroom

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mountain View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Junior Suite, 1 King Bed, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Suite, 2 Bedrooms

  • Mountain view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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  • Free Wi-Fi
  • Restaurant
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4.3 out of 5, Excellent, 203 reviews
The price is €76
includes taxes & fees
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About this property

Hilton Garden Inn Erzurum

Spend your day on the slopes, and return to Hilton Garden Inn Erzurum to take a dip in an indoor pool and relax in a full-service spa.
Hilton Garden Inn Erzurum offers 172 air-conditioned accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials. The spa is open daily.
During your stay at Hilton Garden Inn Erzurum, you'll be within walking distance of MNG Mall. Free self parking, a full-service spa, and an indoor pool are available.
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials at the spa
  • Amenities include locker space, 4 meeting rooms, and convenience store
  • Onsite recreation includes a 24-hour gym, a steam room, and ski equipment rentals
  • 11 minutes by foot from MNG Mall and a 5-minute drive from Erzurum Museum
  • Ski shuttle service available for a fee
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). Hilton Garden Inn Erzurum helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals.

There's a coffee shop/cafe on site. This ski hotel also offers a children's pool, a 24-hour fitness center, and a steam room. Free self parking is available.

This Erzurum hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; TRY 2,000 for adults and TRY 1,000 for children
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Full-service spa

  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Erzurum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 1000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TRY 2000 for adults and TRY 1000 for children
  • Rollaway bed fee: TRY 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 19002
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hilton Garden Erzurum Erzurum
Hilton Garden Inn Erzurum Hotel
Hilton Garden Inn Erzurum Erzurum
Hilton Garden Inn Erzurum Hotel Erzurum

Hilton Garden Inn Erzurum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 49 out of 81 reviews
Rating 8 - Good. 15 out of 81 reviews
Rating 6 - Okay. 7 out of 81 reviews
Rating 4 - Poor. 3 out of 81 reviews
Rating 2 - Terrible. 7 out of 81 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nader

Liked: Cleanliness, amenities, property conditions & facilities
Overall it is a great option for staying in Erzurum.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ramses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities, very nice outdoor restaurant also and spacious rooms.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is newly built rooms are excellent as is the extensive breakfast buffet. The hotel staff are friendly and attentive my stay was a real pleasure
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Super Spa
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Farnoosh

Liked: Cleanliness, property conditions & facilities
There is train station very close by. Expect to hear the loud beep of the train and its movement any time of the day and night.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sean Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and tried their very best to accommodate any wish. The spa & fitness facilities were also great. The breakfast had alot of variety and top quality choice. The evening menu was well presented and everything we tried was very nice indeed. If I could think of anything to improve on it would be to expand the evening menu to include more dishes as the dishes available were so nice.
Stayed 4 nights in Aug 2022
Verified

2/10 Terrible

Jafar

Disliked: Cleanliness, staff & service, property conditions & facilities
When we entered the hotel, the reception mistreated us and the room was very dirty, we called them, they came and cleaned it, and our room was with breakfast, but they said you don't have breakfast, they made us very upset!!!!
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Hacer

Liked: Staff & service, amenities
Disliked: Cleanliness
Personel Nazikti. Oda temizliği vasattı. Halifleks üzerinde tozlar pamukçuklar vardı. Temizlik ışığını yakmama rağmen oda temizlenmedi. Duş çok su sızdırdı banyo her duşta sirilsiklam oldu.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Murat

Liked: Staff & service, amenities
Personek son derece yardimseverdi.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tolgay

Liked: Cleanliness, staff & service, amenities
Herseyi ile çok iyi bir otel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Savas

Liked: Cleanliness, staff & service, amenities
Personel
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Dogukan

Liked: Staff & service, property conditions & facilities, room comfort
Kahvaltı çok iyiydi, personel çok güler yüzlüydü. Spa olması çok güzeldi ama biraz bakımsız kalmıştı. Kayak merkezine shuttle olması çok güzeldi. Oda temizliğimiz zayıftı sadece onun dışında çalışan personel çok güler yüzlü ve iyiydi
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Baran

Liked: Cleanliness, staff & service, amenities
Oda temizdi personel çok nazikti
Stayed 1 night in Dec 2025
Verified

8/10 Good

ada zeynep

Otel gayet iyiydi temizlik iyiydi çalışanlar güler yüzlü tatlı insanlar birinci katta odalarda camdakiler gibi bir yere bakıyordu onu beğenmedim sadece onun dışında imkanları var
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Berk

Liked: Cleanliness, staff & service, amenities
Herşey çok güzel ve muntazamdı.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışanlar çok saygılı
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Ibrahim

Liked: Cleanliness, property conditions & facilities, room comfort
Hilton için vasattı; havlular eski, Tv internete girmiyor, eşyalar yıpranmış.. Yatak rahattı..
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

FERHAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harika

Temiz - Konforlu - Mükemmel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mehmet Ceyhun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erzurum’a göre Hilton standartında

Temiz güzel. Kullanışlı
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Yagmur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arkadas ziyareti

2 günlük arkadaş seyehati icin tercih etmisitk ,sizler de gözünüz kapalı tercih edebilirsiniz
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

ismail

Liked: Cleanliness
Disliked: Staff & service, room comfort

Berbat

Reception fecaat , otel hizmet sektörüne çok uzak , kilima arıza yaptı gece 3.40 oda değiştirmek zorunda kaldım , yan odalardan herhangi bir kapı kapandığında deprem oluyor sanıyorum , ses izalasyonu berbat , saunaya üç kişi zor sığıyor , kapalı havuz çok küçük , kahvaltı vasat .Hilton olmasa yada 5 yıldız olmasa orta derdim şimdi berbat diyorum .
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Tugrul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel alışveriş merkezine, kayak pistlerine, havaalanına ve şehir merkezine çok yakın. Sessiz, çalışanları ilgili.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

ZAFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel temiz kaliteli otel
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Muhammed ikbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mükemmel

Mükemmel bir Otel 👏👏
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

DOGAN

Disliked: Staff & service, property conditions & facilities
Otele girdim duş alacağım sıcak su ile haşlandım, bozuk olduğu için soğuk su akmadı, duş yarım kaldı sonra teknik geldi. Bir şort yıkatmak istedim 18 saat sonra ancak veririz dediler. Avrupa şampiyonası var odada TRT1 çalışmıyor resepsiyon aradım gelin burada seyredin dediler dalga geçer gibi. Son gün çıkış yapacağım arabamın arkasına araba park etmiş, yarım saat sahibi aradık. Daha ne yazayım, rezalet.
Stayed 1 night in Jun 2024