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Lala Grand Hotel

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Photo gallery for Lala Grand Hotel

Front of property
Reception
Reception
Point of interest
1 bedroom, premium bedding, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
lalapasa mah. cennetçesme sok. 8/1, Erzurum, Erzurum, 25100
  • Rüstem Pasha Caravanserai
    ‪3 min walk‬
  • Kale
    ‪5 min walk‬
  • Çifte Minareli Medrese
    ‪6 min walk‬
  • Erzurum (ERZ)
    ‪14 min drive‬
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, premium bedding, desk, laptop workspace

Family Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Beds

View all photos for Luxury Room

1 bedroom, premium bedding, desk, laptop workspace

Luxury Room

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Twin Room

1 bedroom, premium bedding, desk, laptop workspace

Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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About this property

Lala Grand Hotel

On the slopes and steps from Lala Mustafa Pasa Mosque
With direct access to the slopes, Lala Grand Hotel makes guests feel at home with amenities like a complimentary breakfast, a complimentary reception, and complimentary wireless internet access. Change of towels is available on request.
Lala Grand Hotel offers 50 air-conditioned accommodations with slippers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels.

Bathrooms include rainfall showerheads, bidets, and complimentary toiletries. This Erzurum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access.
With your stay at Lala Grand Hotel, you're connected to a rail/subway station and just a quick walk from Erzurum Archaeology Museum. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes ski-in/ski-out access
  • Steps from Lala Mustafa Pasa Mosque and Rüstem Pasha Caravanserai
There are 2 restaurants on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Ski-in/ski-out access, a terrace, and multilingual staff are also featured at the business-friendly Lala Grand Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Erzurum hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Lala Grand Hotel has 2 restaurants on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of TRY 100; reservation required

Things to do

  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Hospital bed
  • Lever door handles
  • Lift (229 centimetre wide door)
  • Magnifying mirror
  • Portable hoist available
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Chef service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lala Grand Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 200.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: TRY 200.0 per day
  • Laundry fee: TRY 300 per day
  • Hosted evening meal: TRY 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number G_16582

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Lala Grand Hotel Hotel
Lala Grand Hotel Erzurum
Lala Grand Hotel Hotel Erzurum

Lala Grand Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 124 out of 176 reviews
Rating 8 - Good. 43 out of 176 reviews
Rating 6 - Okay. 5 out of 176 reviews
Rating 4 - Poor. 2 out of 176 reviews
Rating 2 - Terrible. 2 out of 176 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

ABDOLREZA, bandarabbas

Disliked: Cleanliness, staff & service
The location of the hotel was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is located about 1 km from the train station and airport bus shuttle across from the train station. So, early walk from train to hotel. The room was spacious, clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Liked: Cleanliness, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jamal, Dubai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and safe location. Our room, was very clean and spacious. There is a popular coffee shop and bistro downstairs, and it is located right on one of the city's main squares. Most attractions are within a 15-minute walking distance. The staff were also polite. The hotel, as with most places in Erzurum does not offer alcohol on the premises.
Stayed 2 nights in Oct 2024

8/10 Good

Mehmet, Las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the city center. Comfortable bed. The design is not exactly to my liking but it is cheap enough. So it would not be fair to compare to a more expensive hotel. The front desk person was a bit grumpy. Breakfast is large but not great.
Stayed 3 nights in Oct 2024

2/10 Terrible

A.H

Very bad
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room and excellent breakfast. The hotel is next to the Madraza and other historical attractions.
Stayed 1 night in Sep 2024

10/10 Excellent

VITALY

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room was non-smoking but there was a persistent smell of cigarettes in it.
Stayed 1 night in Jul 2024

8/10 Good

Muhammad

Travelled with group
Liked: Staff & service
It’s ok
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay. Comfy, clean and stylish.
Stayed 1 night in Jul 2024

10/10 Excellent

maher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and has good rooms and good Wi-Fi and near main market and mosque…
Stayed 2 nights in Jun 2024

10/10 Excellent

Muhsin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gokhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to major attractions.
Stayed 1 night in Jun 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecellent hotel with great staff and facilities. Along with a terrific restaurant.
Stayed 3 nights in May 2024

10/10 Excellent

Mohamad kenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place to Stay in Erzurum

I stayed in Istanbul, Ankara, Izmir, near Troy, Konya, Cappadocia, and more in a whirlwind tour of Turkey. This was my favorite hotel on the trip. Economical, wonderful, economical room, and very nice staff.
Stayed 1 night in Dec 2023

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Somewhat impersonal but clean.

Large impersonal feeling hotel but clean and centrally located to town square with ample parking. They like many hotels had motion sensor lighting i the common areas but several were not working correctly so it had an empty closed feeling as you were walking around inside.
Stayed 1 night in Sep 2023

10/10 Excellent

Moustafa

Stayed 1 night in Sep 2022

8/10 Good

Sherly D

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erzurum’da ailemle geçirdiğimiz en keyifli konaklamalardan biriydi! Lala Grand Hotel’in geniş ve ferah odaları konfor açısından mükemmeldi. Özellikle çocuklar için 3 yataklı seçenek sunmaları bizi çok mutlu etti. Otelin konumu oldukça merkezi, her yere kolayca ulaşılabiliyor. Erzurum’un soğuk havasına rağmen ısınma sistemi çok başarılıydı, odalar sıcacık ve rahattı. Dekorasyonuna gösterilen özen hemen fark ediliyor, şık ve huzurlu bir atmosfer yaratılmış. Kahvaltı lezzetli ve çeşitliydi, ayrıca otelin restoranı da hem fiyatları hem yemek kalitesiyle bizi şaşırttı. Minibar fiyatları da birçok otelle kıyaslandığında oldukça makuldü. Çalışanlar çok nazik ve misafirperverdi. Kısacası, Erzurum’da konforlu ve keyifli bir konaklama arayan herkese gönül rahatlığıyla tavsiye ederim. Teşekkürler Lala Grand Hotel ekibi! 😊
Stayed 1 night in Mar 2025

10/10 Excellent

EKREM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Konforlu ve Özenle Tasarlanmış Bir Konaklama!

Yorum: Erzurum’da ailecek konakladığımız en keyifli otellerden biri oldu! Lala Grand Hotel’in geniş ve ferah odaları, özellikle çocuklu aileler için büyük bir avantaj sağlıyor. Genellikle aile odalarında 2+2 yatak sunuluyor veya bağlantılı odalarda çocukların kaldığı bölüm penceresiz olabiliyor. Ancak burada, hem geniş bir odada konaklama imkânı bulduk hem de çocuklarımız için tam boy 3 yatak vardı. Üstelik odaları aydınlık ve ferah kılan pencereler de vardı, bu detay konforumuzu üst seviyeye taşıdı. Otelin konumu çok merkezi, her yere kolayca ulaşılabiliyor. Erzurum’un soğuk havasına rağmen ısınma sistemi gayet iyiydi, odalar sıcacık ve rahattı. Dekorasyonuna gösterilen özen hemen fark ediliyor, şık ve huzurlu bir atmosfer yaratılmış. Kahvaltı oldukça lezzetli ve çeşitliydi, ayrıca otelin restoranı da fiyat-performans açısından çok başarılıydı. Minibar fiyatları da birçok otelle kıyaslandığında makuldü. Tüm bunların yanında güler yüzlü ve ilgili personeli de ekleyince, Erzurum’da konforlu ve keyifli bir konaklama için kesinlikle tavsiye edebileceğim bir otel oldu. Teşekkürler Lala Grand Hotel ekibi, tekrar görüşmek dileğiyle! 😊
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025