Hotel Comtes d'Urgell

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Comtes d'Urgell

Reception
Point of interest
Bar (on property)
In-room safe, desk, laptop workspace, free cots/infant beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Av. De Les Escoles, 29, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700
  • Place, Caldea Spa
    ‪5 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪18 min walk‬
  • Place, Pal-Arinsal Ski Resort
  • Airport, La Seu d'Urgell (LEU)
    ‪129 min drive‬

Room options

Double Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Triple Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

Quadruple Room (2 adults + 2 children)

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

Triple Room (2 adults + 1 child)

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Double Room (Interior)

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Comtes d'Urgell

Hotel with a restaurant, 4-minute walk to Caldea Spa
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Comtes d'Urgell offers 165 accommodations with safes. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Comtes d'Urgell, you're just a quick walk from Caldea Spa. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 0.2 mi (0.4 km) from Caldea Spa and 10.3 mi (16.5 km) from Pal-Arinsal Ski Resort
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, ski storage, and tour/ticket assistance are also featured at Hotel Comtes d'Urgell.

This 3-star Escaldes-Engordany hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ski passes
  • Ski storage

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between April 18 and November 30.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 5.50 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comtes d'Urgell
Comtes d'Urgell Escaldes-Engordany
Hotel Comtes d'Urgell Escaldes-Engordany
Kyriad Andorre Hotel Escaldes-Engordany
Kyriad Andorre Hotel
Kyriad Andorre Escaldes-Engordany
Kyriad Andorre
Kyriad Andorre
Hotel Comptes d'Urgell
Hotel Comtes d'Urgell Hotel
Hotel Comtes d'Urgell Escaldes-Engordany
Hotel Comtes d'Urgell Hotel Escaldes-Engordany

Hotel Comtes d'Urgell Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, but a bit far from the center.

Clean and bright rooms with a lodge-type feel. Definitely comfortable. However, rates were largely inconsistent with wide variations - some days were 50 Euros, some days were 100 Euros. Breakfast was good and plentiful. Annoying 1.57 EUR city tax is collected on arrival - for goodness sake just include this in your rates! Staff are generally kind, but service is a bit rushed (felt more like a French hotel than a Spanish hotel). Generally good value for money, especially if you can book ahead for a decent rate. It's a bit far from the action in Andorra la Vella, so you'll need to be prepared for a 2 km walk, or bring your own car. But, it's one of the most reasonably priced hotels in town, so I would recommend it.
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Serene Retreat

Room was very spacious - did they upgrade me ? Lovely beds/bedding, the shower was in the bath - so movement was compromised. Very quiet. No fridge in the room - but they did put some of my provisions in the Bar fridge. I was very pleased with my 4 nights here - and the price was accommodating - pardon the pun.
Stayed 4 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be interesting as the world warms up if the places around Andorra will be able to be comfortable without air conditioning. The overhead fan helped but warmer days are coming
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
All excellent save that you can’t control the radiator in your room. If hot you need to open the window.
Stayed 6 nights in Apr 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff were very nice. The rooms are small, which is not the end of the world. But it was the noisiest hotel we have ever had in Europe. You could hear the neighbors next to you, above you, doors slamming constantly. The hotel was full, with many families and kids. On our first night the noise went on till 2am. We stayed the second night because it was paid for and we couldn’t move on early in our itinerary. Had many good qualities, but quiet is not one of them.
Stayed 2 nights in Mar 2025

8/10 Good

Raed

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, wonderful breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, fresh updated rooms and a perfect seating area downstairs for some down time/ study!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relación calidad precio Excelente. Todo

Para ser un 3 estrellas muy bueno. Todo reformado excepto baños. Todo muy limpio
Stayed 1 night in Aug 2025

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour en Andorre

Hôtel bien situé dans Andorre La Vieille près de 2 parkings publics. Très bon hôtel 3 étoiles avec des prix corrects et petit déjeuner international.
Stayed 2 nights in Aug 2025

8/10 Good

armelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjours

Bon séjours, accueil au top chambre propre literie au top, le seul bémol manque la clim qui est remplacée par un ventilateur de plafond. Restauration ok. Emplacement très proche de Caldéa pour les personnes intéressées de la balnéo.
Stayed 1 night in Jul 2025

10/10 Excellent

Brahim

Stayed 2 nights in Jul 2025

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities
tres bien
Stayed 1 night in Jul 2025

8/10 Good

georgeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour mais compliqué

Hôtel très bien propre est confortable . Chambre avec balcon au 7e étage belle vue salle de bain avec baignoire très correct très propre Nourriture repas du soir tout a fait convenable bon simple est copieux Petit dej très bien du choix bon café personnel correct Seul souci il ne savait pas que nous avions choisi la demie pension bug informatique je pense???? heureusement que nous avions garder et surtout imprimer nôtre papier de réservation car il voulait nous faire payer le repas du soir et les petit dej .....la discutions a été dure mais nous avons eût gain de cause .Le parking très chère 50 e pour 2 nuits. personnel ne parle pas un mot de français donc compliqué pour nous
Stayed 2 nights in Jun 2025

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Florence

Trop bruyant hélas

Bien accueilli par le personnel, par contre la remise clé à l’arrivée était très long. Il y avait une odeur d’égout dans la chambre malheureusement. La literie était bonne. Par contre l’hôtel est très très mal isolé, donc énormément de bruit de porte qui claque, des ado qui court dans les couloirs. C’était un séjour pas très reposant hélas. Dommage
Stayed 1 night in Mar 2025

10/10 Excellent

laura cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Todo espectacular, la atención y servicios, la cena y desayuno de muy buena calidad!
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Abdelaziz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

ROSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Ubicación genial. Solo hicimos uso del desayuno y genial. Lo único que la habitación para 3 se quedaba un poco pequeña, por el resto de 10.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien ubicado en el centro,el personal super amable,totalmente recomendado
Stayed 1 night in Jan 2025

8/10 Good

Marouan

Travelled with group
bastante bien
Stayed 1 night in Dec 2024

10/10 Excellent

Shabbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomiendo

Todo muy bien ,
Stayed 1 night in Dec 2024