Hotel with a restaurant, 4-minute walk to Caldea Spa
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Comtes d'Urgell offers 165 accommodations with safes. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Comtes d'Urgell, you're just a quick walk from Caldea Spa. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
Free WiFi in some public areas
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
0.2 mi (0.4 km) from Caldea Spa and 10.3 mi (16.5 km) from Pal-Arinsal Ski Resort
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, ski storage, and tour/ticket assistance are also featured at Hotel Comtes d'Urgell.
This 3-star Escaldes-Engordany hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 5.50 for children
A bar/lounge
A restaurant
Things to do
Billiards/pool table
Ski passes
Ski storage
Family friendly
In-room cot
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
In a national park
In the mountains
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
More
1 building
7 floors
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Local culture and ecosystem education
Locally-owned and organised tours and activities
Smoke-free property
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Deep soaking bathtub
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
More
Desk
Energy-saving switches in guestrooms
Heating
Laptop workspace
Safe
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property is closed between April 18 and November 30.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 11 for adults and EUR 5.50 for children
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Comtes d'Urgell
Comtes d'Urgell Escaldes-Engordany
Hotel Comtes d'Urgell Escaldes-Engordany
Kyriad Andorre Hotel Escaldes-Engordany
Kyriad Andorre Hotel
Kyriad Andorre Escaldes-Engordany
Kyriad Andorre
Kyriad Andorre
Hotel Comptes d'Urgell
Hotel Comtes d'Urgell Hotel
Hotel Comtes d'Urgell Escaldes-Engordany
Hotel Comtes d'Urgell Hotel Escaldes-Engordany
Hotel Comtes d'Urgell Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean and bright rooms with a lodge-type feel. Definitely comfortable. However, rates were largely inconsistent with wide variations - some days were 50 Euros, some days were 100 Euros. Breakfast was good and plentiful. Annoying 1.57 EUR city tax is collected on arrival - for goodness sake just include this in your rates! Staff are generally kind, but service is a bit rushed (felt more like a French hotel than a Spanish hotel). Generally good value for money, especially if you can book ahead for a decent rate. It's a bit far from the action in Andorra la Vella, so you'll need to be prepared for a 2 km walk, or bring your own car. But, it's one of the most reasonably priced hotels in town, so I would recommend it.
Room was very spacious - did they upgrade me ?
Lovely beds/bedding, the shower was in the bath - so movement was compromised.
Very quiet.
No fridge in the room - but they did put some of my provisions in the Bar fridge.
I was very pleased with my 4 nights here - and the price was accommodating - pardon the pun.
It will be interesting as the world warms up if the places around Andorra will be able to be comfortable without air conditioning. The overhead fan helped but warmer days are coming
John
Stayed 3 nights in Jun 2025
10/10 Excellent
Verified traveller
Travelled with family
18 Apr 2025
All excellent save that you can’t control the radiator in your room. If hot you need to open the window.
The hotel was clean and the staff were very nice. The rooms are small, which is not the end of the world. But it was the noisiest hotel we have ever had in Europe. You could hear the neighbors next to you, above you, doors slamming constantly. The hotel was full, with many families and kids. On our first night the noise went on till 2am. We stayed the second night because it was paid for and we couldn’t move on early in our itinerary. Had many good qualities, but quiet is not one of them.
Bon séjours, accueil au top chambre propre literie au top, le seul bémol manque la clim qui est remplacée par un ventilateur de plafond. Restauration ok. Emplacement très proche de Caldéa pour les personnes intéressées de la balnéo.
Hôtel très bien propre est confortable .
Chambre avec balcon au 7e étage belle vue salle de bain avec baignoire très correct très propre
Nourriture repas du soir tout a fait convenable bon simple est copieux
Petit dej très bien du choix bon café personnel correct
Seul souci il ne savait pas que nous avions choisi la demie pension bug informatique je pense???? heureusement que nous avions garder et surtout imprimer nôtre papier de réservation car il voulait nous faire payer le repas du soir et les petit dej .....la discutions a été dure mais nous avons eût gain de cause .Le parking très chère 50 e pour 2 nuits. personnel ne parle pas un mot de français donc compliqué pour nous
Bien accueilli par le personnel, par contre la remise clé à l’arrivée était très long.
Il y avait une odeur d’égout dans la chambre malheureusement. La literie était bonne.
Par contre l’hôtel est très très mal isolé, donc énormément de bruit de porte qui claque, des ado qui court dans les couloirs. C’était un séjour pas très reposant hélas. Dommage