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Hotel Panorama & Spa

4.0 star property

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Photo gallery for Hotel Panorama & Spa

A covered outdoor seating area with wicker furniture and a view of a mountainous town.
A breakfast setting with croissants, a donut, a glass of orange juice, a plate of sliced apples, a cup, and a plate with tomato slices.
A snow-covered village with traditional buildings, a church, and mountains in the background.
A modern hotel with a swimming pool, a glass facade, and a mountain backdrop.
A modern hotel lobby with a reception desk, seating area, and a large screen displaying a scenic view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carretera de l'Obac, 64, Escaldes-Engordany, AD700
  • Place, Caldea Spa
    ‪8 min walk‬
  • Place, Andorra Massage
    ‪12 min walk‬
  • Place, Pyrenees Andorra Shopping Centre
    ‪18 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪171 min drive‬

Room options

View all photos for Standard Room, 1 Double or 2 Single Beds

A hotel room with two beds, a chair, a small table, a nightstand, and a window with curtains.

Standard Room, 1 Double or 2 Single Beds

8.0 out of 10
Very good
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, City View (Spa access)

A hotel room with two beds, a desk, a chair, a mirror, and a television.

Superior Room, City View (Spa access)

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with three beds, a desk, a telephone, and a window with curtains.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a large bed, bedside tables, a desk, and a chair.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, a chair, a mirror, and a television.

Superior Quadruple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room (2+1)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Triple Room (2+1)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room (2+1)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Triple Room (2+1)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with a bed, desk, chair, and a television.

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room (2+2)

A hotel room with two beds, a desk, a chair, a mirror, and a television.

Superior Quadruple Room (2+2)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room (2+2)

A hotel room with a bed, desk, chair, and a television.

Quadruple Room (2+2)

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

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  • Free Wi-Fi
4.2 out of 5, Very good, 704 reviews
The price is €67
includes taxes & fees
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Hotel Roc Blanc & Spa

About this property

Hotel Panorama & Spa

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Hotel Panorama & Spa offers 177 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Panorama & Spa. During your stay, you'll be connected to a shopping center, and just a quick walk from Carmen Thyssen Museum. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy international cuisine while dining at Restaurant Panoramic
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to Swedish massages at the spa
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • 10 minutes by foot from Caldea Spa and a 3-minute drive from Madriu-Perafita-Claror Valley
  • Local-area shuttle service available for a fee
Hotel Panorama & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3444 square feet (320 square meters) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Hotel Panorama & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Escaldes-Engordany hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurant Panoramic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Snack-Bar - This bar serves breakfast, lunch, and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Covered parking on site (EUR 17 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Restaurant Panoramic
  • Snack-Bar

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,444 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Electric bike charging
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 16 to November 20:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for EUR 3.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Covered self parking fee: EUR 17 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 3.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Panorama Escaldes-Engordany
Panorama Escaldes-Engordany
Hotel Panorama & Spa Hotel
Hotel Panorama & Spa Escaldes-Engordany
Hotel Panorama & Spa Hotel Escaldes-Engordany

Hotel Panorama & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 180 out of 568 reviews
Rating 8 - Good. 227 out of 568 reviews
Rating 6 - Okay. 108 out of 568 reviews
Rating 4 - Poor. 37 out of 568 reviews
Rating 2 - Terrible. 16 out of 568 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Pauline

Standard hotel - make sure you request a double room if required as twin seems to be the default
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Nidia Diaz

Liked: Cleanliness, amenities
Perfect location. However, parking is not enough for number of rooms and regretfully, rooms looks old and they don't even have something as basic as a coffee brewer.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Pool was okay. Great views from rooms and rooftop. Some areas a little dated. Dinner was quite nice.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

gerson

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

gerald

Liked: Cleanliness, amenities, property conditions & facilities
Bit old, but cleanness and nice staff. Bf was not included was very good though, Parking and taxes were not included either. Fare price for good location. Hot tub is small. Avg 8 out 10. :)
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Stuart

Liked: Cleanliness, amenities
The rooms were clean and the staff on reception were friendly and attentive. The bar staff were rude and demanding and the food in the restaurant was poor. It is buffet style and I'm sure it would be nice if it were warm, but a lot of it was cold from being out too long without proper heat.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop-over!

Would return as all aspects of cleanliness were adhered to! Had half board which was really good value and good service! Great views over the city from restaurant!
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and service

We were greeted with big smiles, and super fast professional service. We asked, and got lots of good advice. Breakfast , very good choices ; wished for maybe turkey sausage ( many pork varieties)
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Einar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, clean and the staff was very helpful. I travel with my dad in a wheel chair and although I tried to get a room with accessibility and Expedia did not help me, the staff of the hotel was able to help me with a room with our needs. It was great.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Jimmy Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Lovely hotel with a great city view. Easy access to the center of town. Parking basement was challenging due to tight spaces. Breakfast lacked cereal options and cold milk, but all the meat, vegetables and eggs were delicious!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Kesorn

Liked: Cleanliness, staff & service, property conditions & facilities
Value money
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Lindsey

Liked: Staff & service, room comfort

Amazing Views and Amenities

Amazing views!! Lovely rooftop terrace with amazing views, lounge chairs, and a pool, hot tub, sauna, and workout area! Nice big breakfast! Only thing that could be better is the cleaning of the room (The bathroom wasn’t cleaned very well when I arrived), and some of the furniture could be updated. Other than that, it was wonderful!!!
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Julian

Liked: Staff & service
This is not a 4* hotel, rooms are very old (like the 80’s). If you want to stay close to city center is a good option considering the location, but if you want to stay close to the sky resorts this is not the best option (you will have to drive 10-15’ to get there).
Verified review

6/10 Okay

Gabor

Liked: Cleanliness
The parking area cost 16€ extra. The sauna is noisy, because of the gym, which is the next room.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
I did not like that except the front desk, the restaurant staff did not speak any English. Everything else was great!
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking in the garage can be a challenge due to very varying sizes of the parking lots - it's quite narrow manuevering as well. Nice staff. Somewhat hard to get a good overview of the breakfast - there are many different serving stations. When making the reservation at Hotels.com we thought we were staying in a completely different hotel as the booking site showed pictures from another hotel in Andorra...
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Eseohe

Disliked: Cleanliness, amenities, property conditions & facilities
The room was in pretty bad shape (peeling floors, old peeling bath tub). It obviously hadn’t been renovated in a long while. Under the bed was full of dust bunnies
Verified review

6/10 Okay

Heraldo

Liked: Cleanliness
The hotel has a great location, just a 1 minute walk from the town center and main street and offers a very pleasant view. The leisure area also does its job. However, for a 4 star hotel, there are several points that need attention: The room feels a bit outdated and could use a renovation. In the bathroom, we noticed the absence of shampoo and conditioner, which are basic amenities expected at this category. The parking is paid, but highly disappointing. The spaces are extremely tight, with just a few centimeters of clearance from the pillars. The access ramp is spiral shaped, leaving drivers completely blind to oncoming vehicles. There is no staff coordinating the flow of cars in and out, and no signage indicating whether a car is coming down the ramp. On top of that, the parking organization is poor: small cars were occupying large spaces, while the smaller spots sat empty because larger cars couldn't fit. Another disappointing point: there are no bathrobes in the rooms. When heading to the rooftop pool, we were surprised to be charged $5 for a bathrobe, something completely unacceptable at a 4 star hotel. Bottom line: the location and the view save the experience, but the facilities and services need to improve to match the advertised category.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Albi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy and dodgy hotel. Don't be fooled by photos and reception area. Rooms are very dirty and old. FAMILY & COUPLE don't book this, we booked double bed and got 2 single bed. Receptionist and manager too rude when we ask for change. Once you paid your money gone, they never gonna help. This is not 4 STAR hotel, just fooling people with photos. Highly recommend stay safe elsewhere than wasting your money here.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muito bonito, comida maravilhosa, porém ao empurrar a cama vimos que o chão estava sujo, mas a funcionária rapidamente limpou e se desculpou!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Edilmar Alex Biagio

Liked: Cleanliness, property conditions & facilities
O hotel é ótimo, com café da manhã completo. Vale a pena comprar o almoço por 20 euros é excelente. Os recepcionistas não são atenciosos, não fazem questão em te entender. A localização é de facil acesso.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

CATHY

Liked: Cleanliness, staff & service, property conditions & facilities
Petit déjeuner « buffet » très varié et copieux. La zone Spa/piscine/sauna est facilement accessible, très bien entretenue et très appréciable après une journée de balade.Le personnel est disponible et à l’écoute.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Margarita

Liked: Staff & service
Disliked: Cleanliness
Cuando llegamos en la habitación nos encontramos debajo la cama: una cuchara de café, un coletero y un calcetín. La comida tanto del buffet como de la cena, muy escasa. Las bandejas vacías, repostaban solo si pedías y tardaban bastante y en cada saque de comida era una distinta, es decir cuando se acabava la bandeja de pescado por ejemplo, seguido al pedir te sacaban albondigas, porque pescado no tenían más, y así en cada comida. Igualmente la variedad era mínima. Las camareras bastante antipáticas, los chicos de entrada al restaurante muy simpáticos y agrades y las chicas de recepción un 10. Parquing es de pago por día y extremadamente pequeño. No recomendable ir en coche grande.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Olivier

Liked: Cleanliness, staff & service, amenities
chambre spacieuse et agréable conforme aux photos personnel de l'hôtel très sympas
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

sergio octavio

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena habitación, amplia, el desayuno muy bien y el personal muy amable
Stayed 1 night in Jan 2026