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Hospitality Esperance, SureStay Collection by Best Western

3.5 star property

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Photo gallery for Hospitality Esperance, SureStay Collection by Best Western

Restaurant
Exterior
Executive Room, 1 King Bed
Standard Room | Bathroom
BBQ/picnic Area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool

Explore the area

View in a map
44-46 The Esplanade, Esperance, WA, 6450
  • Place, Esperance Beach
    ‪1 min walk‬
  • Place, Esperance Visitor Centre
    ‪6 min walk‬
  • Place, Adventureland Park
    ‪9 min walk‬
  • Airport, Esperance, WA (EPR)
    ‪18 min drive‬

Room options

View all photos for Executive King Room

Minibar, iron/ironing board, free WiFi, bed sheets

Executive King Room

  • Sleeps 2

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(30 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Queen Room

  • Sleeps 2

View all photos for Standard Room

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 3

Family Room

  • Sleeps 4

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About this property

Hospitality Esperance, SureStay Collection by Best Western

Beach hotel with a seasonal outdoor pool and a restaurant
A restaurant, a bar/lounge, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out, and barbecue grills.
Hospitality Esperance, SureStay Collection by Best Western offers 50 air-conditioned accommodations with minibars and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hospitality Esperance, SureStay Collection by Best Western. During your stay, you're just a quick walk from Esperance Municipal Museum. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a water dispenser
  • Steps from Esperance Municipal Museum and 2 minutes by foot from Esperance Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and laundry facilities are also featured at Hospitality Esperance, SureStay Collection by Best Western. Self parking is free.

This 3.5-star Esperance hotel is smoke free.

Hospitality Esperance, SureStay Collection by Best Western has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.94 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 30:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.94 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 7:30 AM to 6:30 PM.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Esperance
Best Western Hospitality Esperance
Best Western Hospitality Inn Esperance
Esperance Best Western
Hospitality Inn Esperance
SureStay Collection Best Western Hospitality Esperance Motel
SureStay Collection Best Western Hospitality Esperance
Motel SureStay Collection by Best Western Hospitality Esperance
SureStay Collection Best Western Hospitality Motel
SureStay Collection Best Western Hospitality
Best Western Hospitality Inn Esperance
Best Hospitality Esperance
SureStay Collection by Best Western Hospitality Esperance
Hospitality Esperance SureStay Collection by Best Western
Hospitality Esperance, SureStay Collection by Best Western Hotel

Hospitality Esperance, SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 332 out of 862 reviews
Rating 8 - Good. 384 out of 862 reviews
Rating 6 - Okay. 106 out of 862 reviews
Rating 4 - Poor. 28 out of 862 reviews
Rating 2 - Terrible. 12 out of 862 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Travelled with family
Liked: Amenities
Excellent check-in and very friendly staff
Stayed 2 nights in Jul 2025

6/10 Okay

Robert F

Liked: Staff & service
Did the Quick check in offered via message only to require credit card and photo ID for room fully paid, don't know what the quick check in did
Stayed 1 night in Jul 2025

8/10 Good

Shrinivas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Stayed 2 nights in Jun 2025

10/10 Excellent

Shiann

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, knowledgeable and helpful
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked that we looked out across the road to the sea and also the easy access to the foreshore walkway. The restaurant at the motel had great dinners.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our two night stay. Complimentary breakfast was very good quality and the laundry facilities much appreciated.
Stayed 2 nights in May 2025

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

Great location right on the beach and foreshore. Close to a couple of great Pubs for food and drinks and in the middle of town. Staff are very friendly. Room was comfortable and quiet
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. Having its own Restaurant on site was a bonus. The staff were very helpful and the Unit was updated to a reasonable standard.
Stayed 3 nights in May 2025

8/10 Good

Ann-Maree, Frankston

Travelled with partner
Liked: Amenities
Carpet was very dirty
Stayed 2 nights in Apr 2025

6/10 Okay

Dilacta

Travelled with group
Liked: Cleanliness, amenities
Not friendly receptionist
Stayed 2 nights in Apr 2025

2/10 Terrible

Sapna

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Alarms went off in the middle of the night. We came here to see lucky bay by sunrise. It all got messed up. Worst experience ever. We should have been refunded especially since we didn’t get there till 6:30 pm. And left by 5am.
Stayed 1 night in Apr 2025

6/10 Okay

Ryan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location. However, uncomfortable beds and free breakfast wasn't worth the time.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and well maintained
Stayed 1 night in Apr 2025

8/10 Good

James

Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, staff was very helpful with local tips for visiting sites. Breakfast was good, free laundry service was very helpful and pool was nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to town and friendly service
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant looked good but was not in service . However plenty of takeaway and dining places in town.
Stayed 3 nights in Dec 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities

Okay for a night.

Okay, but property old and dated, staff were polite , friendly and helpful but rooms need a big uplift. No ysb points, old smelly bathroom and furniture ancient.
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home with great customer service

Comfortable stay in a great location right on the foreshore. Room was large, clean and comfortable, which was great after a long day exploring Esperance. Bathroom is slightly aged but functional (suggest perhaps frosting the glass panel facing the toilet). The hangers attached to the rod was slightly difficult to use but understandable. Powerpoints with USB was super handy, swimming pool, daily housekeeping and complimentary breakfast were all great, and the size of the parking space was super generous. Everyone on staff was friendly and helpful. Thank you for lending us plates to take back to the room to have dinner and refilling our water bottles, really appreciate it. Would definitely stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & central location to town.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jimena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place,continental breakfast delicious. Laundry .parking everything was nice
Stayed 1 night in Feb 2025