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Heiner's Parkhotel

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Photo gallery for Heiner's Parkhotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Front of property
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Am Bugapark 1d, Gelsenkirchen, NW, 45899
  • Place, Nordsternpark
    ‪1 min walk‬
  • Place, Golf Club Schloss Horst
    ‪16 min walk‬
  • Place, Zollverein Coal Mine World Heritage Site
    ‪16 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite

Standard Room

Junior Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Single Room

Minibar, in-room safe, desk, soundproofing

Comfort Single Room

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Heiner's Parkhotel

Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Heiner's Parkhotel offers 9 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Gelsenkirchen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.
During your stay at Heiner's Parkhotel, you'll be within walking distance of Golf Club Schloss Horst. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to facials, manicures and pedicures, or massages at the spa
  • Amenities include free lobby newspapers, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym, a sauna, and a playground
  • 8 minutes by car from Zollverein Coal Mine World Heritage Site and 8 minutes from Veltins-Arena
Heiner's Parkhotel offers its guests a full-service spa, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1722 square feet (160 square meters) and includes conference space. A terrace, barbecue grills, and a picnic area are also featured at the luxury Heiner's Parkhotel. Parking is available for a fee.

This 4.5-star Gelsenkirchen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
Onsite venue - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free 24-hour offsite parking within 10 metres
  • Covered parking on site (EUR 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Playground
  • Sauna

Family friendly

  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 1,722 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:30 AM - 10:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.90 per person
  • Covered self parking fee: EUR 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Heiner's Parkhotel offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Sunday: 6:30 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Heiner's Parkhotel
Heiner's Parkhotel Gelsenkirchen
Heiner's Parkhotel Hotel
Heiner's Parkhotel Hotel Gelsenkirchen
Heiner's Parkhotel Hotel
Heiner's Parkhotel Gelsenkirchen
Heiner's Parkhotel Hotel Gelsenkirchen

Heiner's Parkhotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 73 out of 108 reviews
Rating 8 - Good. 31 out of 108 reviews
Rating 6 - Okay. 3 out of 108 reviews
Rating 4 - Poor. 0 out of 108 reviews
Rating 2 - Terrible. 1 out of 108 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, modern and very supportive staff. Would definitely stay here again.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with a convi
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room decoration, fueniture and amenities. That it is not noisy and it is very clean. Also liked the restaurant. Didn’t love that we had to book in advance for a table at the restaurant and we didn’t know this.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Delvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really clean. I was treated to room service everyday. The spa was beautiful well kept and lots of relaxing seating. They had tea on the go whenever you want. The hotel location suited me because i was visiting my family, but the area is very isolated not much going on. The staff was very friendly and very helpful. I did not have breakfast because i thought it should've been included!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war hervorragend, sauber und sehr groß und gemütlich.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr angenehm
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind sehr glücklich mit der Unterkunft gewesen. Wir waren auf Schalke zu Fußball, von dort aus ist es nur ein Katzensprung mit dem Taxi zum Stadion. Besonders gefallen hat uns die Sportsbar, die mit dem Restaurant und dem Hotel verbunden ist, das war der perfekte Trip in angenehmer Atmosphäre.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Ein Top Hotel mit einem super Service. Das Essen im Restaurant ist nur zu empfehlen.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Soeren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer schön dort!

Immer schön dort zu übernachten....aber hier und da gibt es doch Verschleiß zu erkennen. Putzkräfte und Hausmeister sollten mehr aufmerksam hinschauen...!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr angenehmes Ambiente, hell, modern, klein aber fein. Empfehlenswert.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Benjammin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Team, leckeres Frühstück, tolle Bar
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gut geschlafen, lecker gegessen

freundliches Personal, sehr schönes, ruhiges Zimmer, gut geschlafen und gestärkt für den neuen Arbeitstag
Stayed 1 night in Dec 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstück, sehr freundliches Personal, Super Fitness - Raum - leider Sauna ( die super ist ) komplett wegen Energiesparmassnahmen geschlossen, was bei der Buchung nicht ersichtlich war - und mein eigentliches einziges Hauptkriterium zur Wahl der Unterkunft darstellte. Somit ist mein Lieblingshotel im Ruhrpott von Platz 1 deutlich nach unten gerutscht, sehr schade !
Verified

6/10 Okay

Werner

Liked: Staff & service, amenities
Das Gebäude und Zimmer sehr ansprechend. Der Pflegezustand der sanitären Anlagen könnte besser sein. Die Qualität der Speisen im Restaurant ebenfalls.
Stayed 1 night in May 2022
Verified

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer wieder gern

Tolles und großes Zimmer - SmartHome Technik im Bad und am Bett - top!, sehr stilvoll eingerichtetes Zimmer und Hotel generell, Sehr gutes Frühstück, gute Anbindung zur Autobahn, Buga Gelände direkt daneben gelegen, gutes und schnell zubereitetes Essen abends im Biergarten
Zimmer
Bad
Restaurant
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Soeren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wie immer alles TOP!

Wie immer alles TOP! Zentral im Gebiet, wunderbares und geräumiges Zimmer, sehr nettes Personal, Duschkopfbeanstandung wurde sofort repariert, sehr schön mit kostenloser Kaffee am Morgen! Bis nächstes Mal!
Stayed 1 night in Jun 2021
Verified

8/10 Good

Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles bestens

Sehr schönes, neues Hotel. Leider konnte aufgrund der Corona Richtlinien das Restaurant nicht besucht werden.
Stayed 3 nights in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Alles gut aber ein wichtiges Detail ist verbesseru

Toilettenbürsten sollten auch aus dem Ständer gezogen werden ohne daß man den (schmutzigen) Ständer mit der zweiten Hand festhalten muss. Die hier waren fest verklemmt. Design schlägt Funktion, möchte ich mal sagen......
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Felix

Liked: Staff & service, property conditions & facilities, room comfort

Tolles Haus

Einfach supernett hier , toll renoviertes Haus, nette Leute (fast) rugige Umgebung, ich komme gerne wieder !
Stayed 1 night in Oct 2020
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern und ruhig

Schöne moderne und ruhige Zimmer mit Klimaanlage
Stayed 1 night in Jun 2020
Verified

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in toller Atmosphäre

Super sauna und Fitness. Frühstück mit 16 eur doch sehr teuer
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren schon des Öfteren dort und es war immer sehr gut. Diesmal hatten wir leider Pech mit dem Zimmer. Unser Zimmer hatte eine Verbindungstür zum Nebenzimmer die leider nicht schalldicht war. Die Planung war nicht glücklich, da im Nebenzimmer ein Kleinkind war, welches die halbe Nacht geweint hat. An Schlaf war nicht zudenken. Sind dann in der Nacht noch umgezogen in ein anderes Zimmer. Dafür Danke an den Mitarbeiter der sehr kurzfristig und professionell geholfen hat. Sonst war alles wieder top.
Stayed 1 night in Dec 2019
Verified

8/10 Good

弘紀

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔で、オシャレで、新しいホテル。

部屋がオシャレ、清潔。 セキュリティも非常に高い。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Constanze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TOP Adresse - Daumen hoch

Tolles Zimmer - top Service - auf jeden Fall empfehlenswert!!!!
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ausgezeichnet

Tolles hotel!
Stayed 1 night in Mar 2019