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IntercityHotel Duisburg

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Photo gallery for IntercityHotel Duisburg

Meeting facility
Lobby
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Parking available
  • Laundry
  • Pet-friendly

Explore the area

Map
Mercatorstraße 57, Duisburg, 47051
  • Duisburg Christmas Market
    ‪6 min walk‬
  • Duisburg Inner Harbour
    ‪3 min drive‬
  • Duisburg Zoo
    ‪6 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪24 min drive‬

Room options

View all photos for Business Room (Plus)

In-room safe, desk, soundproofing, free WiFi

Business Room (Plus)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

In-room safe, desk, soundproofing, free WiFi

Business Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

  • 21 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Twin Room

In-room safe, desk, soundproofing, free WiFi

Business Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Twin Room (Plus)

In-room safe, desk, soundproofing, free WiFi

Business Twin Room (Plus)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

Campanile Duisburg City

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (295)
The price is €85
for 1 room
includes taxes & fees
20 May - 21 May
Campanile Duisburg City

About this property

IntercityHotel Duisburg

Hotel in Duisburg with a 24-hour business center and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space.
IntercityHotel Duisburg offers 176 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Duisburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at IntercityHotel Duisburg. During your stay, you're just a quick walk from Citibank-Tower. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 12 minutes by car from Rudolf Weber-Arena and 12 minutes from Westfield Centro
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly IntercityHotel Duisburg. Parking is available for a fee.

This Duisburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
IntercityHotel Duisburg has a restaurant on site.

Languages

Bosnian, Croatian, English, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 38-cm flat-screen TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

IntercityHotel Duisburg Hotel
IntercityHotel Duisburg Hotel
IntercityHotel Duisburg Duisburg
IntercityHotel Duisburg Hotel Duisburg

IntercityHotel Duisburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 409 out of 727 reviews
Rating 8 - Good. 234 out of 727 reviews
Rating 6 - Okay. 52 out of 727 reviews
Rating 4 - Poor. 20 out of 727 reviews
Rating 2 - Terrible. 12 out of 727 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Konstantinos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My business trip plan changed and I had to leave one day earlier. The booking was done via Hotels.com and after several requests the hotel refused to refund the last night that I did not spend in the hotel. Clients should not be responsible for the eventual frictions between the hotel and Hotel.com or Expedia.com
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Marcelo

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

So lala

Receptionists friendly as always. Breakfast by far not worth it. All items look like they are there since hours and all but fresh. I just took a tea and avoided things like grey ham/sausage and dry aged cheese. Unfortunately, at all my last stays I had several hairs in the bed and bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

ALAN, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the main train station and 10 min walk to the chrustnas markets.
Stayed 3 nights in Dec 2024

8/10 Good

Moncef

Liked: Amenities
Nice place !!
Stayed 2 nights in Dec 2024

8/10 Good

Carl-Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent Hotel is clean tidy and staff are very helpful would recommend without doubt
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good stay

Modern, comfortable, eco friendly, convenient location not far from the train station; also excellent restaurant.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chris

Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammad, Greater Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience ,will definitly book again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Ironman 70.3 Duisburg, very convenient
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Arzu

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in is sooo slow
Stayed 1 night in Aug 2024

10/10 Excellent

Yuening Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view over the train station and motor way downstairs. Can feel the city Puls. Room is very clean with nice decor. The bed is very comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Duisburg stopover

For a quick stop over In Duisburg this hotel was perfect with one of best hotel showers! It’s right next to the main train station with a few bars and restaurants nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Stefan

Stayed 3 nights in Jun 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfy

Stayed 1 night in Jun 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time here. I’ve already booked my next trip staying there. Super convenient. Staff are all excellent.
Stayed 7 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Review the basics of customer service

The stay was absolutely fine. We had a couple of requests, and the staff members kindly helped us to find solutions.I have a couple tips to help you improve your customer service: Tip 1: Smile! Especially at the reception. Smile at your guests when they arrive, ask friendly questions like "how was your trip?" Smile at your guests when they approach the reception to ask questions. A warm, genuine smile will leave a lasting impression and create a more pleasant and relaxing atmosphere. (To be honest, I shouldn't have to say this... it's the basics of Hotel Management). Tip 2: Be aware of your surroundings (especially at breakfast). Acknowledge the presence of the guests! Welcome them, say good morning, smile, get out of the way (if you are blocking the guests path), and maybe even say something funny or friendly! Nobody said anything to me when I arrived at breakfast. This was unprofessional. Tip 3: This is more of a personal one, but stop clearing the plates so quickly at breakfast! One of my plates had perfectly good butter on it that I still wanted to use, but the staff member cleared everything too frequently, suddenly and without warning. A bit of communication and awareness would go a long way! These are nice gestures that you get in 5 star hotels in Germany, but around the world, it's actually quite normal! Some basic customer service skills will do wonders for your business (and reputation). After all, you want to make a profit, right? ;-)
Stayed 2 nights in May 2024