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Best Western Plus Grand Manor Inn

2.5 star property

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Photo gallery for Best Western Plus Grand Manor Inn

Lobby
Exterior
Lobby
Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)
Free continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
971 Kruse Way, Springfield, OR, 97477
  • Place, Cinemark Eugene Springfield 17
    ‪15 min walk‬
  • Place, The Shoppes at Gateway
    ‪17 min walk‬
  • Place, Autzen Stadium
    ‪5 min drive‬
  • Airport, Eugene, OR (EUG)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 King Beds, Non-Smoking, Larger Room, Balcony, Wet Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

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Exterior
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About this property

Best Western Plus Grand Manor Inn

Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Grand Manor Inn. During your stay, you'll be within walking distance of PeaceHealth Sacred Heart Medical Center at Riverbend. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a car charging station
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • 6 minutes by car from University of Oregon and 6 minutes from Autzen Stadium
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Grand Manor Inn offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available. Best Western Plus Grand Manor Inn also features dry cleaning/laundry services, a front-desk safe, and an elevator. Self parking is free.

This Springfield hotel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night (maximum USD 100 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 434 out of 879 reviews
Rating 8 - Good. 242 out of 879 reviews
Rating 6 - Okay. 87 out of 879 reviews
Rating 4 - Poor. 58 out of 879 reviews
Rating 2 - Terrible. 58 out of 879 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great! Room was excellent! Love that there is restaurants close by.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
A very beautiful hotel with a wonderful stall and an excellent breakfast.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Disliked: Amenities
walls are thin, no pool, but breakfast was nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Great room and great deal
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to stay at this hotel. The front desk staff are happy and welcoming
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the coffee machine and the staff was so helpful especially the breakfast attendant Christine and front desk person Aaron. We loved our room but just wish it wasn’t right by the elevator. The staff was incredibly helpful with printing things for me for a presentation I was making during my stay. Overall we would stay again.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Marie

Liked: Amenities
Great location & excellent accommodations and staff!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Cyndi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly; however, I still don't really understand what was so great about the property that made it "Plus" and quite a bit more expensive.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff...nice breakfast...good location
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

Destanie

150 for s room 150 deposit
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent comfort bad the most important part of a hotel. In room coffee maker impossible to make work. Good try on breakfast. Not the best but good enough. Staff helpful Good clean hotel for the price
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Staff was Very courteous and polite.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The room exceeded my expectations. The hotel was clean and beautiful. You can tell the staff take great pride in maintaining a welcoming atmosphere. I really loved the espresso machine.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. Staff were friendly.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jared Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Room met expectations
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed this BW. Friendly staff who was expecting us and had ours keys waiting. Clean well appointed and updated room. Property location is away from streets so no street noise. And location was near to hospital for appointments. I recommend!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, high end feel! Beautifully renovated! We loved the huge room, and balcony with chairs!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Room was very clean!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Holly

Liked: Cleanliness, amenities, property conditions & facilities
nice place to stay while in Eugene for the track meet at Hayward Field. Close to airport, restaurants close by.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Tanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was wonderful!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big rooms. Comfy fold out bed.
Stayed 1 night in Oct 2025