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Best Western Plus Grand Manor Inn

2.5 star property

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Relax in our outdoor seating area with comfortable chairs and enjoy the view.
Enjoy a sleek kitchen with a stainless steel buffet, digital scale, and coffee machine.
Relax in a spacious living area with a comfortable sofa, fireplace, and balcony.
Two large beds with white linens, a wooden headboard, and a nightstand with a lamp.
Relax in this inviting living area with a mezzanine level, grey sofa, and a glass coffee table.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
971 Kruse Way, Springfield, OR, 97477
  • The Shoppes at Gateway
    ‪11 min walk‬
  • University of Oregon
    ‪4 min drive‬
  • Autzen Stadium
    ‪5 min drive‬
  • Eugene, OR (EUG)
    ‪17 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Two spacious beds with white linens and geometric-patterned headboards. A desk and chair provide a dedicated workspace.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

Relax in a stylish room with a large bed, sofa, and flat-screen TV.

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

Cozy retreat with a kitchenette, featuring a bed, desk, and dining area.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Rest in comfort with a large bed and two bedside tables, each with a lamp, plus a cozy armchair and small table.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Grand Manor Inn

Hotel in Springfield with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Grand Manor Inn. During your stay, you'll be within walking distance of The Shoppes at Gateway. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a car charging station
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • 6 minutes by car from University of Oregon and 6 minutes from Autzen Stadium
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Grand Manor Inn offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available. Best Western Plus Grand Manor Inn also features dry cleaning/laundry services, a front-desk safe, and an elevator. Self parking is free.

This Springfield hotel is smoke free.

Guests are served free continental breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay

Stay was very nice room was nice and updated. The bed was comfortable, the shower though seemed small and there was no pressure for the shower the water took awhile to heat up and get warm. The front was nice there is an awesome coffee machine and the over all look and small balcony was a nice touch.
Stayed 1 night in May 2025

10/10 Excellent

rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in May 2025

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Malorie

Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balcony views

This is our favorite hotel in Springfield. We love being able to relax on the balconies and watch the sunset.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive Experience

The young man that greeted us, Erin, was pleasant and professional. The facility was clean, quiet and well maintained. We had a very positive experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was lovely. There was continental breakfast offered every day. Christina who worked weekdays in the dining was always so friendly, helpful and just a joy every morning. Aaron originally checked us in and he was friendly, informative about things to do during our stay. Ricky helped us get some new towels and was so considerate and cared that our comforts were met. Overall every person at the hotel we interacted with was friendly and helpful. Kudos to the 24/7 coffee machine in the lobby! This was a very nice amenity. Thank you!
Stayed 7 nights in Apr 2025

10/10 Excellent

Barbara G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable night in a hotel that we can remember. The bed was exceptionally comfortable, the room was spacious with room for a couch, sitting area and desk/work area. Second floor in quiet neighborhood meant we could open the window for fresh air, always a plus. Will definitely stay here again if we are traveling through!
Stayed 1 night in Apr 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again!

Came for Eugene Marathon, and it was great central stay. Was it a fancy five star hotel? No, but the room was clean and bed was really comfortable with different types of pillows. Breakfast was simple but with multiple options, perfectly convenient for a busy weekend stay. Loved the computerized coffee machine in the lobby available 24 hours, it came in so handy! They also have a handy text message service, that checks in with you and answers any questions you have. The only thing that bugged me was the water temperature for the shower, one day I couldn't get it warm enough and the next day is was so hot I could barely handle it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised by this location. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was neat and clean.
Stayed 1 night in Apr 2025

8/10 Good

Kolawole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area it was safe and accessible and surrounded by multiple dining options. Property is clean and well maintained with very good staff. However the doors of the property can be quite noisy and it felt like footsteps would reverberate through the property
Stayed 5 nights in Apr 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jill

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, friendly check-in. Very nice, comfortable, spacious room with easy access from the parking area. Clean, well kept property. Very reasonable rate for the area. Easy walk to restaurants and the Gateway Mall. Would definitely stay here again.
Stayed 1 night in Apr 2025

2/10 Terrible

Elijah

Stayed 4 nights in Mar 2025

2/10 Terrible

Jennifer

Disliked: Staff & service, property conditions & facilities, room comfort

A Very Long Week

Sadly, the staff we encountered was rude. The stay was noisy! A real party motel. The only shinning light was Rosa in housekeeping! The halls smelled strongly of weed. The balcony was unusable due to the weed. The room was in need in some serious upkeep. Jordyn charged me for being 90 mins early even though the room was ready and she was very rude when I was checking in acting like I would argue about housekeeping coming in my room. She literally yelled that it was mandatory! I was expecting housekeeping everyday so I had no problem with it but Jordyn acted like I was against it! It was so weird. Then when the bathroom door locked because of the missing door stop the desk agent wouldn’t help me. He acted like it was my fault even though it happens so often they have a handmade tool to solve the problem. Again, very weird. It was a very sorry stay for sure.
Stayed 4 nights in Mar 2025

8/10 Good

Jason

Stayed 2 nights in Mar 2025

10/10 Excellent

clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there twice recently. Well kept property. Staff is friendly. easy to parking. close to shopping and restaurants. Quiet, comfortable beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and very large!! The breakfast was very good with lots of varieties. Check in was fast!!
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Travelled with family
Stayed 1 night in Feb 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially appreciate that they DO NOT put bibles in the rooms. If you’re going to put Christian mythology in your rooms, then put the Koran, the Torah, and all the others too. Besides the Bible is not appropriate for children. It’s full of rape, murder, incest, and abuse. Room was spacious, clean, updated furnishings & fixtures. The included breakfast is the standard fare you see at all of the hotels in this class, but because it was included for the same price as hotels in the area that didn’t offer breakfast, that sealed the deal for us.
Stayed 1 night in Feb 2025

4/10 Poor

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My bed was severaly worn in on the side I sleep on.I had horrible back pain next AM. The window curtains wouldn’t cover the entire window. Allowing a gap of exposure. Had to ask for a sheet to cover.
Stayed 2 nights in Feb 2025

4/10 Poor

Michele A

Stayed 2 nights in Jan 2025