Best Western Plus Grand Manor Inn

2.5 star property

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Photo gallery for Best Western Plus Grand Manor Inn

Lobby
Exterior
Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)
Free continental breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

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971 Kruse Way, Springfield, OR, 97477
  • Place, Cinemark Eugene Springfield 17
    ‪15 min walk‬
  • Place, The Shoppes at Gateway
    ‪17 min walk‬
  • Place, University of Oregon
    ‪4 min drive‬
  • Airport, Eugene, OR (EUG)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 King Beds, Non-Smoking, Larger Room, Balcony, Wet Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

1 King Bed, Non-Smoking, Larger Room, Balcony, Wet Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Best Western Plus Grand Manor Inn

Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Grand Manor Inn. During your stay, you'll be within walking distance of PeaceHealth Sacred Heart Medical Center at Riverbend. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a car charging station
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • 6 minutes by car from University of Oregon and 6 minutes from Autzen Stadium
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Grand Manor Inn offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available. Best Western Plus Grand Manor Inn also features dry cleaning/laundry services, a front-desk safe, and an elevator. Self parking is free.

This Springfield hotel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 855 reviews
Rating 8 - Good. 235 out of 855 reviews
Rating 6 - Okay. 83 out of 855 reviews
Rating 4 - Poor. 57 out of 855 reviews
Rating 2 - Terrible. 58 out of 855 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheryl

Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed this BW. Friendly staff who was expecting us and had ours keys waiting. Clean well appointed and updated room. Property location is away from streets so no street noise. And location was near to hospital for appointments. I recommend!
Stayed 1 night in Feb 2026

10/10 Excellent

Sidhartha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2026

10/10 Excellent

Loren

Stayed 1 night in Feb 2026

10/10 Excellent

Jasemin

Stayed 1 night in Jan 2026

8/10 Good

Lindsey

Stayed 1 night in Jan 2026

6/10 Okay

Michelle

Stayed 1 night in Jan 2026

8/10 Good

Jared Benjamin, Onalaska

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room met expectations
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room exceeded my expectations. The hotel was clean and beautiful. You can tell the staff take great pride in maintaining a welcoming atmosphere. I really loved the espresso machine.
Stayed 1 night in Jan 2026

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to stay at this hotel. The front desk staff are happy and welcoming
Stayed 1 night in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
The breakfast was very good. The tables were cleaned after people dined. The sink in the room drained very slowly and the plumbing in the tub needed work because half the water would leak out the tub faucet when taking a shower. The clerk charged $150 to my credit card even though my room was already paid for.
Stayed 1 night in Jan 2026

10/10 Excellent

Darcy

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Great room and great deal
Stayed 1 night in Oct 2025

10/10 Excellent

Chrys

Stayed 1 night in Jan 2026

8/10 Good

Micaela

Stayed 1 night in Jan 2026

2/10 Terrible

Chris

Stayed 4 nights in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Dec 2025

6/10 Okay

Pam

Liked: Cleanliness, staff & service
Spacious and comfortable room. We stayed 3 nights. The shower was cold, the heating unit was freaking loud and ran all the time, and the fitness center had out of order machines. You can overlook these things on a one night stay, but for 3 nights, it was challenging.
Stayed 3 nights in Dec 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
A very beautiful hotel with a wonderful stall and an excellent breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Stayed 1 night in Dec 2025

10/10 Excellent

Barry

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Jared

Stayed 1 night in Dec 2025

10/10 Excellent

Anh

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025