6/10 Okay
Michelle
1 Feb 2026
Liked: Cleanliness, amenities
The room was nice enough, the staff was very welcoming. We went in "off season," so it wasn't crowded. I had two issues.
One: the window unit was not regulated well, and the room would get too hot, and when we turned it down one notch, it was freezing cold (we were there when nighttime temps were in the teens). Needless to say, a good night sleep was impossible having to get up to change the temp consistently.
Two: our room was located on a lower back floor of the hotel, which required us to go down a steep set of stairs because there is no parking in back for the rooms on the back side of the hotel. My husband is a disabled veteran that has had 7 knee surgeries, due to service-related injuries, which made carrying bags up and down a steep set of stairs really very difficult and painful for him. Not ideal. I probably would have booked a different hotel had I known this information. It needs to be stated somewhere on the website that some rooms must be accessed via stairs, because of lack of parking and no elevator. If the parking cannot be fixed, which I doubt it can be, then please note stairs must be used for some rooms, so that people with disabilities can book elsewhere.
Again, the man was truly welcoming checking in. Everything, besides the heater and lack of parking for the rooms in the back of the hotel, went good. We would probably stay there again, but we would make sure to have a ground floor, front room, or we would go elsewhere.
Michelle
Stayed 3 nights in Jan 2026
