Very nice staff, fairly clean, but could definitely use a facelift. We could hear sounds from the other units, which was a minor inconvenience, but the plumbing was quirky and the in-room heating unit was absolutely terrible. The air quality from the unit was horrible, and it was hard to get it to work properly. I really doubt the air filter for the unit was ever changed. But it is clear the staff cares about the clients, so hopefully this location will get a facelift and some new fixtures.