Hotel Indigo Exeter by IHG

3.5 star property

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Photo gallery for Hotel Indigo Exeter by IHG

Couples treatment room(s), body treatments, aromatherapy
City view
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Place, Exeter Cathedral
    ‪1 min walk‬
  • Place, Exeter's Historic Quayside
    ‪6 min walk‬
  • Place, University of Exeter
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony, City View (Super King)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Hotel Indigo Exeter by IHG

Hotel in Exeter with 2 hot tubs and a full-service spa
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a sauna, and massage/treatment rooms.
Hotel Indigo Exeter by IHG offers 104 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Exeter by IHG. During your stay, you're just a quick walk from St Martin's Church. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy seafood while dining at Dottie’s
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to aromatherapy, body scrubs, or deep-tissue massages at The Retreat
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from St Martin's Church and Gandy Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Indigo Exeter by IHG offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Hotel Indigo Exeter by IHG also features spa services, concierge services, and laundry facilities.

This 3.5-star Exeter hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 8:30 AM.
Dottie’s - This restaurant specializes in seafood. Guests can enjoy drinks at the bar.
Beckett's - Onsite rooftop bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Dottie’s

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 773 reviews
Rating 8 - Good. 147 out of 773 reviews
Rating 6 - Okay. 66 out of 773 reviews
Rating 4 - Poor. 24 out of 773 reviews
Rating 2 - Terrible. 20 out of 773 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
The hotel exceeds expectations. It is bright, modern, different in a good way. The staff are excellent - friendly, courteous, helpful, polite. The rooms were beautifully furnished and decorated. The bathroom spotless and well provided with toiletries. The in-room drinks were plentiful and varied. The breakfast was fresh, delicious and cooked to order in front of you. Will definitely return.
Stayed 1 night in Nov 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Kathryn

Liked: Cleanliness, amenities
nice room decor, comfortable bed
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
We were staying the night before my husband’s back operation. The staff could not have been more kind and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Joe

Stayed 1 night in Oct 2025

10/10 Excellent

Duncan

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was extremely well presented and clean. The entire stay was perfect. The only downside was the breakfast and the fact that the restaurant seem to only have one coffee machine and it took a long time waiting for coffee.
Bathroom
Details & Design
Catering
Atmosphere
Stayed 1 night in Oct 2025

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Air con seemed to be stuck on and was very loud during the night
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful hotel in an amazing location right in the centre and close to the cathedral. Exceptionally clean room witha lovely walk in shower. Will stay again for sure when we come next time to Exeter. Staff were lovely too.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

4/10 Poor

Phil

Stayed 1 night in Oct 2025

8/10 Good

Lisa

Travelled with partner
Liked: Amenities
The hotel was lovely however it was way too hot and the air con was not effective in reducing the temperature. We also found the spa to be underwhelming. We were told there was only one hot tub working which was fine but the other one only had half the jets working and was quite grubby. There was also a damp smell not the usual lovely aroma you would expect in a spa.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t use facilities but room excellent - bed was a bit too high for me and I could have used a small step stool for easier access
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Stayed 1 night in Oct 2025

8/10 Good

Mairi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room as always was lovely, thank you. My husband is disabled so the access to the hotel is an issue, he did not come with me because of this. The breakfast was fabulous! Greta quality and beautifully presented.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, central location, great amenities, rooms are extremely well proportioned and good quality. Will be back soon
Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 2 nights in Oct 2025

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here 2 weeks ago and have been trying to find someone go help me ever since. I left a gold bracelet in my room. Let them know immediately and since the. I have called, emailed, messaged on Instagram, filed a complaint and nothing. Unbelievably horrible way to treat a fellow human. Let alone a guest. Hope you’re enjoying wearing my jewellery whoever you are 😣
Stayed 1 night in Sep 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and gorgeous. The bed was really comfortable and big! We were in a Premium King Room. The bathroom was large but it did also smell quite badly of damp. The only negative was the car parking. None available on site and not able to drive up to hotel so we had to bring all our luggage from a neighbouring public car park. Unfortunately the lift wasn't working at the car park so we had to carry 3 suitcases up 2 flights of stairs. Parking was 18 British pounds per day, pay and display, and we had to keep going back each day to pay for another 24 hours. Overall though, a fabulous hotel in a great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stuart

Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Stayed 1 night in Oct 2025

10/10 Excellent

Michael, London

Travelled with partner
Liked: Amenities
Stylish and in centre of town. Great bar.
Stayed 1 night in Oct 2025

10/10 Excellent

Teigan

Stayed 1 night in Oct 2025

6/10 Okay

Kate

Stayed 1 night in Oct 2025