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Hotel Indigo Exeter by IHG

3.5 star property

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Photo gallery for Hotel Indigo Exeter by IHG

City view
Suite, 1 King Bed (Feature Bath)
Daily cooked-to-order breakfast (GBP 20 per person)
Exterior
In-room safe, individually decorated, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Place, Exeter Cathedral
    ‪1 min walk‬
  • Place, Exeter's Historic Quayside
    ‪6 min walk‬
  • Place, University of Exeter
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Catherdral View)

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Exeter High Street View)

Premium Room, 1 King Bed (Exeter High Street View) | Room amenity

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(53 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Super King)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Super King)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King)

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

In-room safe, individually decorated, individually furnished, desk

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Hotel Indigo Exeter by IHG

Hotel in Exeter with 2 hot tubs and a full-service spa
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a sauna, and massage/treatment rooms.
Hotel Indigo Exeter by IHG offers 104 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Exeter by IHG. During your stay, you're just a quick walk from St Martin's Church. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy seafood while dining at Dottie’s
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to Swedish massages, body wraps, or body treatments at The Retreat
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from St Martin's Church and Gandy Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Indigo Exeter by IHG offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Hotel Indigo Exeter by IHG also features spa services, concierge services, and laundry facilities.

This 3.5-star Exeter hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 8:30 AM.
Dottie’s - This restaurant specializes in seafood. Guests can enjoy drinks at the bar.
Beckett's - Onsite rooftop bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Dottie’s

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 504 out of 751 reviews
Rating 8 - Good. 143 out of 751 reviews
Rating 6 - Okay. 62 out of 751 reviews
Rating 4 - Poor. 23 out of 751 reviews
Rating 2 - Terrible. 19 out of 751 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Wai Fan

Stayed 5 nights in Sep 2025

2/10 Terrible

Andrew

Stayed 1 night in Sep 2025

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Disappointing stay

We were disappointed with our stay. There didn’t appear to be enough staff to manage the number of guests. We waited over 25 minutes to check in, with only one person on reception. After going to our room, we encountered an issue and had to return to reception, only to find no one at the desk. I asked for assistance at the bar and waited another 10 minutes before someone arrived. Breakfast was also a letdown due to the same staffing issues. We were seated at a table in a high-traffic walkway and asked to move to one of the empty tables further inside the restaurant. Unfortunately, we were told this wasn’t possible as they were seating the walkway first. The food itself was average—nothing special. While the hotel’s decor is quite nice, the overall experience didn’t meet expectations. I would rate the hotel 3 stars
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen, Gillingham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, brilliant hotel. Nothing else to say.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor is gorgeous, beds are comfortable, great view from the rooftop bar. Our only frustration was that the entire area near the hotel is a maze of one-way streets and pedestrianized plazas. We parked near the cathedral and walked in as there is no parking on site
Quirky decor
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely decent size room….with great facilities….coffee,tea,milk,biscuits. A lovely shower and comfy bed. Large Tv. Didn’t use the spa or any other facilities so can’t comment.
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great: really friendly, helpful, professional. Love the decor and the touches that make this hotel feel special - not the usual corporate, clinical impersonal - the opposite. The bed and pillows were fantastic and I loved the fresh milk and restocked fridge each day. Definitely recommend.
Stayed 3 nights in Sep 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

andrew

Travelled with family
It was our first time using the IHG chain, we stayed for three nights,first night was in a premium room,which was very nice and comfy, although a little dusty in areas! The second night was spent in a corner suite which was a fabulous room until it came to sleep,the noise from the air conditioning was deafening and we were unable to sleep because of it ,it wouldn't turn off and I had to go to reception and complain. Reception couldn't do enough for us ,but it meant that we had to move to a small room with a balcony despite paying for a suite, we were never offered a refund of any kind which surprised us ! Breakfast was an absolute disaster we tried three mornings to actually get breakfast but left without eating on two occasions along with two other couples,the staffing levels were non existent! Overall we liked the hotel very much ,but would not stay there again because of the disastrous restaurant and the debacle with the rooms! The reception staff tried their best but can only do so much! Staff need training and more staff would help
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Stayed 1 night in Aug 2025

8/10 Good

amie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Pleasant stay and great location Always our first choice if staying in Exeter
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. It is great!
Stayed 3 nights in Aug 2025

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel friendly welcome comfortable bar / reception areas, comfortable spacious room all clean and well stocked
Stayed 4 nights in Aug 2025

10/10 Excellent

Judith

Stayed 2 nights in Aug 2025

10/10 Excellent

Thanu Diana

Stayed 1 night in Aug 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our vacation is off to a wonderful start

Very lovely stay in Exeter for 2 nights at the start of our Devon/Cornwall trip. Friendly staff! Great spa with a deal for hotel guests. The breakfast was wonderful, too. Right in the middle of everything. We will stay here again without even looking elsewhere if we come back this way. We loved Exeter!
Stayed 2 nights in Jul 2025

4/10 Poor

Martin

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
The
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken light on left of bed, no extractor fan in bathroom, couldn’t open the window
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Stayed 1 night in May 2025