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Hotel Indigo Exeter by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Exeter by IHG

Standard Room, 1 King Bed, Balcony, City View | City view
Point of interest
In-room safe, individually decorated, individually furnished, desk
Couples treatment room(s), body treatments, aromatherapy
Suite, 1 King Bed (Feature Bath)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Spa
  • Hot tub

Explore the area

Map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Exeter Cathedral
    ‪2 min walk‬
  • Exeter's Historic Quayside
    ‪7 min walk‬
  • University of Exeter
    ‪5 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Catherdral View)

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed (Catherdral View)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View

Standard Room, 1 King Bed, Balcony, City View | City view

Standard Room, 1 King Bed, Balcony, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

In-room safe, individually decorated, individually furnished, desk

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Super King)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed (Super King)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Super King)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Corner (Super King)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Room amenity

Premium Room, 1 King Bed, Balcony, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds

Room amenity

Premium Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Exeter High Street View)

Premium Room, 1 King Bed (Exeter High Street View) | Room amenity

Premium Room, 1 King Bed (Exeter High Street View)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Exeter by IHG

Hotel with 2 hot tubs, near University of Exeter
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a sauna, and massage/treatment rooms.
Hotel Indigo Exeter by IHG offers 104 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Exeter by IHG. During your stay, you're just a quick walk from St Martin's Church. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy seafood while dining at Colson's Seafood Bar
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to aromatherapy, manicures and pedicures, or facials at The Retreat
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from University of Exeter and 14 minutes from Dartmoor National Park
Hotel Indigo Exeter by IHG offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Hotel Indigo Exeter by IHG also features spa services, concierge services, and laundry facilities.

This 3.5-star Exeter hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 8:30 AM.
Colson's Seafood Bar - This restaurant specializes in seafood. Guests can enjoy drinks at the bar.
The Dugout - Onsite sports bar. Open daily.
Beckett's - Onsite rooftop bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Colson's Seafood Bar
  • The Dugout

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 398 out of 573 reviews
Rating 8 - Good. 108 out of 573 reviews
Rating 6 - Okay. 40 out of 573 reviews
Rating 4 - Poor. 17 out of 573 reviews
Rating 2 - Terrible. 10 out of 573 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel and location but poor service

Love the hotel and location. Check in was average and staff were ok. Room was lovely although the window looked out to a wall and a window opposite full of junk! Breakfast let everything down, fruit juices, fruit platters and cereals empty, took ages for our cooked breakfast to arrive, approx 40 minutes eating into our day. Such a shame this was so disappointing, most guests were complaining. I would get breakfast else where! Well done to Emily who was very attentive and easily the best member of staff.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small reception area. Spent 20 mins queuing amongst hotel residents trying to enjoy a drink . 12 persons checking in , 1 member of staff working reception. Could have been quicker. Room was fantastic. Corner suite with views of the cathedral. Room 311. The only issue ,which i reported was water dripping through one of the bathroom ceiling lights above the sink. Which wasnt ideal. And when checking out they tried to charge me £65 pounds for drinks and food which we never had . Other than that it was a lovely stay.
Stayed 1 night in Feb 2025

10/10 Excellent

paul

Stayed 1 night in Jan 2025

6/10 Okay

Howard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our stay was very different to our last stay. Last time I would say the service with very good. This time was poor at times. 2 examples were service in the rooftop bar was slow and those serving didn’t know how to make drinks on the menu. Lastly breakfast was very slow (0900). We were sat on a very small table, which was not in the main eating area. it took 25 minutes to be asked for drink and further 40 minutes to be served breakfast. Also the buffet section was empty mainly. Asked politely if it was to be resupplied and we were told it was, but it never was.
Stayed 1 night in Feb 2025

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nothing was too much for the staff they really made you feel like you were the most important person there.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous - lovely bedroom and great food, drink & ambiance
Stayed 3 nights in Jan 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great building

Very nice building and great decor. Was told that my card had been declined and asked to pay again but when I showed my email confirmation they found my booking. Asked if I wanted to add breakfast but as I witnessed a guest that said he has stayed 1 night on 3 separate occasions in jan complaining about how long it took for his coffee and eggs to arrive again! I declined.
Stayed 1 night in Jan 2025

10/10 Excellent

Yusuf

Stayed 2 nights in Jan 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are lovely
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All great, just a shame you have to pay extra to use the sauna, jacuzzi etc and breakfast is expensive for two
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique style hotel in the centre of Exeter, would definitely recommend and would love to stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Business traveller
Liked: Amenities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kate

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and tidy. Our room was really really nice, the decor was old with a modern touch. The staff were very good. We were able to get a late check out and when we turned up at 2 o’clock one hour before check-in, our room is ready and we were able to get in. as it was our anniversary we had a little plate two small sponge cakes with happy anniversary written in chocolate left in a room on arrival which was a lovely touch. Breakfast in the morning to the room was on time hot and what we asked for. The only downside to our stay was it included dinner as well as breakfast. Our evening meal in Colson‘s restaurant was let down by poor service from staff members who had no idea what food was or wasn’t on the menu, and was gutted that there was an additional £10 charge to have items from the grill section when one of those items was the same price or not cheaper than other items we could have included in our deal. As for desert there was six items on the menu and they did not have two of them at all and one other only had half of the availability for that desert. So I can’t down the hotel I can only down on how I feel about Colson’s the restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy, staff really helpful and welcoming. comfy bed and the room was heated prior to arrival. food fantastic!! The spa retreat was very good with discount as hotel guests. enjoyed the cocktails on the terrace, great experience 😊
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Always a good stay at the Indigo. Clean. Nice bar, good central position and helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Frankee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024