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Hotel Indigo Exeter by IHG

3.5 star property

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Photo gallery for Hotel Indigo Exeter by IHG

Couples treatment room(s), body treatments, aromatherapy
City view
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Place, Exeter Cathedral
    ‪1 min walk‬
  • Place, Exeter's Historic Quayside
    ‪6 min walk‬
  • Place, University of Exeter
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Catherdral View)

Premium Room, 1 King Bed (Catherdral View)

Premium Room, 1 King Bed (Catherdral View)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Exeter High Street View)

Premium Room, 1 King Bed (Exeter High Street View)

Premium Room, 1 King Bed (Exeter High Street View)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(56 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Super King)

Suite, 1 King Bed (Super King)

Suite, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Super King)

Suite, 1 King Bed, Corner (Super King)

Suite, 1 King Bed, Corner (Super King)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Hotel Indigo Exeter by IHG

A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a sauna, and massage/treatment rooms.
Hotel Indigo Exeter by IHG offers 104 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Retreat has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Exeter by IHG. During your stay, you're just a quick walk from St Martin's Church. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy seafood while dining at Dottie’s
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to aromatherapy, manicures and pedicures, or facials at The Retreat
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from St Martin's Church and Gandy Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Indigo Exeter by IHG offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Hotel Indigo Exeter by IHG also features spa services, concierge services, and laundry facilities.

This 3.5-star Exeter hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 8:30 AM.
Dottie’s - This restaurant specializes in seafood. Guests can enjoy drinks at the bar.
Beckett's - Onsite rooftop bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Dottie’s

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 20 for adults and GBP 15 for children
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 527 out of 796 reviews
Rating 8 - Good. 153 out of 796 reviews
Rating 6 - Okay. 70 out of 796 reviews
Rating 4 - Poor. 26 out of 796 reviews
Rating 2 - Terrible. 20 out of 796 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JONATHAN

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a fab location.
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel, speedy check in & out. Very clean and superb room.
Amazing room
Stayed 1 night in Dec 2025

10/10 Excellent

Yonette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely courteous staff and fantastic amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Venetia

Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Stayed 1 night in Dec 2025

4/10 Poor

James

It’s the 4 hotel I have booked with Expedia where breakfast was included and when I get to the hotels I’m told no it’s not it’s got to the stage where I think i might stop using Expedia not at all happy it’s happening all the time lately
Stayed 1 night in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was ok a bit dusty in places. The Spa facilities were basic and again cleanliness was ok. There was a false eyelash and dirt next to the jacuzzi. There was a member of the bar staff that was excellent. Niamh knew her job very well and provided fantastic service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Clean room and very quiet. Friendly helpful staff.
Stayed 1 night in Dec 2025

6/10 Okay

Jane

Stayed 2 nights in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very comfortable, clean and quiet. The position of the hotel, so close to the centre and the Cathedral, was excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view
Stayed 1 night in Dec 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service
Clean room good decor, decent size, smart bathroom.
Stayed 1 night in Dec 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disappointed that we were not informed at check in that the boiler was broken and there was no hot water! It was only the next morning when we called reception to say we were unable to shower that we found out! Poorly managed and felt we should have been told. Realise now why we were served red wine in a champagne glass in the rooftop bar as they didn't have water to wash up! The automatic door in the main bar was also broken so was cold in there too! All of this was fixed on second day but should have been informed so it was our choice whether or not to stay!
Stayed 2 nights in Nov 2025

2/10 Terrible

Martin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we arrived at the property all seemed well. We we're greeted by a friendly member of staff and even allowed to check in a little earlier. The room looked reasonably nice at first glance. The problems came overnight and the next morning, the room was very cold and there was no hot water for a shower. I reported this in the morning only to be told the boiler was broken and they haven't been able to fix it. That's fair enough (these things happen) but apparently this was known on our check in. I wanted to know why we weren't informed at any point until check out?. If we had been given the chance we would have asked for a refund and found alternative accommodation with heating and hot water. We recieved a 25% discount (and a cold shower)
Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good sleep, will come back again.
Stayed 1 night in Nov 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay here. Fantastic location. Loved the quirkiness of the hotel. Staff were lovely and friendly. Room great. Breakfast service was really slow but the food was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jane

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities, property conditions & facilities
Fernando Head of reception is excellent he is credit to your hotel Hotel is situated in great location right opposite The Cathedral , rooms and bar area very clean had a great breakfast as well stayed in most hotels in Exeter this is the best one 5 *****
Stayed 2 nights in Nov 2025

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Cleanliness, amenities
Hey Wanted to firstly say thank you for your reply, much appreciated. We are leaving today and have had a lovely stay. Over the years we have stayed in a lot of hotels and were excited to stay here mainly due to location and the room itself so I do feel like I should give you some feedback on the room. My partner does suffer from some allergies and has sneezed the whole time consistently, we couldn’t work out what it was but having dropped the remote on the floor it fell under the bed. I have attached a picture it is full, really full of dust! I’m not complaining I’m letting you know as it’s not nice. Also for future the room is 604, I couldn’t get the side lights on the mirror to work or connect to the tv to cast. We bought milk as I was surprised to see you only have the carton milk. All the little touches that other hotels get right. Thanks for listening and for your kind words. Again I’m not complaining just giving you some thoughts. Thank you. Sharon Bray Sent from Outlook for iOS
Stayed 2 nights in Nov 2025

8/10 Good

Derek

Normally 4* hotels do house keeping each day. Only every 3 days here. Bar staff don't get enough support from management. Customers waiting while management sat down.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service staffwent above and beyond. From front desk to service staff. I will definitely be making this my number one choice when looking to stay in Exeter. Lovely rooms, great central location 10/10
Stayed 1 night in Nov 2025

10/10 Excellent

Yan Yu Christy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The location is right near the city center. The room is clean, tidy and comfortable. The breakfast is semi buffet and the hot dish cooked is with good standard. It is great that the room have hot water kettle!
Stayed 5 nights in Nov 2025

10/10 Excellent

Dawn

Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 3 nights in Nov 2025

8/10 Good

gemma

Stayed 1 night in Nov 2025