Residence Inn by Marriott Philadelphia West Chester/Exton

3.0 star property

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BBQ/picnic Area
Free daily continental breakfast
Reception
1 bedroom, premium bedding, pillow-top beds, individually decorated
1 bedroom, premium bedding, pillow-top beds, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Kitchen
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
10 N Pottstown Pike, Exton, PA, 19341
  • Eagleview Town Center
    ‪4 min drive‬
  • Exton Square Mall
    ‪6 min drive‬
  • Dowington Country Club
    ‪9 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪51 min drive‬

Room options

Studio, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Studio, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(12 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 51 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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About this property

Residence Inn by Marriott Philadelphia West Chester/Exton

Hotel in Exton with free breakfast and a fitness center
This smoke-free hotel features a fitness center, an outdoor tennis court, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Residence Inn by Marriott Philadelphia West Chester/Exton offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Residence Inn by Marriott Philadelphia West Chester/Exton. During your stay, you'll be close to Eagleview Town Center. Free breakfast, free WiFi in public areas, and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Eagleview Town Center and a few minutes from The Mill at Anselma
  • Pets welcome for a fee
Residence Inn by Marriott Philadelphia West Chester/Exton offers its guests an outdoor tennis court and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Philadelphia West Chester/Exton. Parking is available for a fee.

This 3-star Exton hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor tennis court

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12.00 per night
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Philadelphia Exton
Residence Inn Marriott Philadelphia Hotel Exton
Residence Inn by Marriott Philadelphia West Chester/Exton Hotel
Residence Inn Marriott Philadelphia West Chester/Exton Hotel
Residence Inn Marriott Philadelphia West Chester/Exton Exton
Residence Inn Marriott Philadelphia West Chester/Exton
Residence Inn by Marriott Philadelphia West Chester/Exton Exton
Hotel Residence Inn by Marriott Philadelphia West Chester/Exton
Residence Inn by Marriott Philadelphia West Chester/Exton Exton
Residence Inn by Marriott Philadelphia Exton
By Marriott Philadelphia Exton

Residence Inn by Marriott Philadelphia West Chester/Exton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 287 out of 523 reviews
Rating 8 - Good. 111 out of 523 reviews
Rating 6 - Okay. 53 out of 523 reviews
Rating 4 - Poor. 37 out of 523 reviews
Rating 2 - Terrible. 35 out of 523 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, amenities
Nice clean property. Older but updated nicely. Traditional Marriott comfort with excellent customer service.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we expected was delivered
Stayed 3 nights in Jun 2025

4/10 Poor

Ilse

Travelled with pets
Liked: Cleanliness, amenities
Disliked: Staff & service
The A/C in my room did not work. I reported it to the front desk on the second day, and on the third day maintenance came out. He replaced a part but it did not fix the problem. I also requested housekeeping, but they never came. I spent 4 nights with no air conditioning. I was told they would compensate by rewarding Bonvoy points, but that never happened either. I don’t think I’ll be staying with them again.
Stayed 4 nights in May 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As a service provider company owner, I was especially impressed by each of the staff. They were friendly and efficient. A credit to themselves and their training. Thanks
Stayed 2 nights in Jun 2025

10/10 Excellent

wendy

Stayed 1 night in May 2025

8/10 Good

Quynh

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was clean, and everything was convenient.
Stayed 5 nights in May 2025

10/10 Excellent

Malai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and well appointed. Staff was accommodating
Stayed 3 nights in May 2025

10/10 Excellent

Chantel

Stayed 2 nights in Apr 2025

10/10 Excellent

kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast was amazing, checking in and out was easy, food options by the hotel are great, room was very clean and even offered more amenities than listed. Downside, the court that they have for basketball/net sports are small and the net isn't there, but I would stay at this location again.
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Stayed 3 nights in May 2025

8/10 Good

Neissa

Liked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Jarred

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy commute to where I needed to be. Staff friendly and it was clean.
Stayed 1 night in May 2025

4/10 Poor

oscar

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Large Rooms but Attention to Details Needed

Enjoyed the spacious suite and the room was quiet. Bed comfortable but every pillow was way too soft. The condition of the floors and kitchen were well worn and the bathroom toilet light flickered almost all the time. Staff friendly. Disappointed there is no decaf tea options. Oatmeal bar is great but needs cinnamon.
Stayed 5 nights in May 2025

10/10 Excellent

Terrance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. For example, I needed some big trash bags to hold the balloons that we were blowing up, and the front desk went out their way to accommodate us
Stayed 1 night in May 2025

10/10 Excellent

Erin

Stayed 7 nights in Apr 2025

10/10 Excellent

Aaron

Stayed 5 nights in May 2025

10/10 Excellent

LA

Stayed 1 night in Apr 2025

4/10 Poor

Elyse

Disliked: Cleanliness
I don't normally write negative reviews, but found my stay to be quite different from what I had read online. If I had paid a fraction of the price it would have been expected, but for how expensive the room was, it was quite filthy. Smelled of stale cigarettes despite being a smoke free building. There were some short hairs in the sheets, and lots of hair (same color) on the bathroom sink as if a guy had shaved his beard and it hadn't been cleaned. The shower drain was rusted and the tub floor was stained and just dirty. Shower drain clogged within a few seconds of the water turning on. Every other aspect of service was fine, it was just a dirty room.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and grocery stores. Room was clean, and bed comfortable. Extended my stay by a day with no issues. The hotel did not perform cleaning services as advertised every other day. I did get new towels from the desk twice with no issues. This was not a problem for me because I didn't create a mess to be cleaned up anyway.
Stayed 6 nights in Apr 2025

2/10 Terrible

Eric, Richmond

Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The price for our two king Bedroom suite was very fair. The bedrooms were separated by a kitchen and living area providing privacy and quiet sleeping spaces. Three televisions. Two showers both with good water pressure. All the amenities needed to provide a comfortable stay. The staff were very accommodating. Very nice breakfast. The furniture is a little outdated but I liked that most of the surfaces were plether as it is easily cleaned. We will stay again..
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Apr 2025