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Best Western Plus Heritage Inn

2.5 star property

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Photo gallery for Best Western Plus Heritage Inn

Outdoor pool
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchenette
Lobby
Reception
Suite, 1 King Bed, Non Smoking, Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1955 E 2nd St, Benicia, CA, 94510
  • Place, Benicia Capitol State Historic Park
    ‪18 min walk‬
  • Place, Studio 41
    ‪20 min walk‬
  • Place, Benicia Clock Tower
    ‪2 min drive‬
  • Airport, Concord, CA (CCR-Buchanan Field)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Shower

  • Sleeps 2

1 King Bed, Non-Smoking, Kitchenette, High Speed Internet Access, Coffee Maker, Hairdryer, Iron

  • Sleeps 2

1 King Bed Suite With Balcony Kitchen Shower Microwave Refrigerator Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

2 Queen Beds, Non-Smoking, Kitchenette, High Speed Internet Access, Coffee Maker, Hairdryer, Iron

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

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Exterior
Holiday Inn Express Benicia by IHG
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 711 reviews
The price is €105
includes taxes & fees
30 Jan - 31 Jan
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About this property

Best Western Plus Heritage Inn

Hotel in Benicia with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Plus Heritage Inn offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benicia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Heritage Inn. During your stay, you'll be within walking distance of Benicia City Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • 12 minutes by foot from Benicia City Park and a 1-minute drive from Benicia Capitol State Historic Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Best Western Plus Heritage Inn offers its guests an outdoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1044 square feet (97 square meters) and includes conference space. The business-friendly Best Western Plus Heritage Inn also features multilingual staff, a garden, and coffee/tea in a common area. Free self parking is available.

This Benicia hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,044 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Heritage Benicia
Best Western Plus Heritage Inn Benicia
Benicia Best Western
Best Western Benicia
Best Western Plus Heritage
Best Western Heritage Hotel
Best Plus Heritage Benicia
Best Western Plus Heritage Inn Hotel
Best Western Plus Heritage Inn Benicia
Best Western Plus Heritage Inn Hotel Benicia

Best Western Plus Heritage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 970 reviews
Rating 8 - Good. 314 out of 970 reviews
Rating 6 - Okay. 94 out of 970 reviews
Rating 4 - Poor. 35 out of 970 reviews
Rating 2 - Terrible. 22 out of 970 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Oct 2025

4/10 Poor

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Service is great grounds were perfect. The only major complaint was our room 207 was directly next-door to the dining hall and it was incredibly loud, like they were doing construction at six in the morning. We had a horrible time, trying to enjoy our mornings due to all the noise
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love they have onsite laundry
Stayed 2 nights in Sep 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen was perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Stayed 1 night in Sep 2025

10/10 Excellent

Prashant

Ok
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Really liked the pool area and the gym. Staff was great..
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Break from long trip

Parking excellent. V close to cute downtown Benecia. Lots of restaurants etc Negative: text at 8:00 am from best western to ask for feedback on stay. Woke me up. Room clean except tiny plastic tooth cleaners left on sink and near bathroom door. Used, unused?
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Sep 2025

10/10 Excellent

AMANDA

Stayed 1 night in Sep 2025

4/10 Poor

Pierra, Vallejo

Travelled with family and small children
Disliked: Amenities
I had to request towels daily And they had carpet beetles Packing up breakfast before it’s time and being rude to the kids The kitchenette is very small it’s just like a hot plate but it got the job done. The front desk staff were very friendly and helpful
Stayed 6 nights in Sep 2025

10/10 Excellent

Kristi

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

It was a great stay! Good breakfast, we found eye contact lenses in our room but otherwise everything was really nice.
Stayed 2 nights in Aug 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

4/10 Poor

Dustin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Keys wouldn’t work most of the time, a/c did not cool the room down at all. Room was uncomfortable and not for us. We won’t be staying here again. The staff was excellent but the maintenance is poor.
Stayed 1 night in Aug 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good of you need 2 beds in room, otherwise stay d

Is what i expected from best western: room is standard. Food (breakfast) is highly processed and below average, cleaning and front desk staff excellent. The location of this particular hotel is not great. Next to a freeway, about 10-15 minute walk to downtown. The reason we stayed here is because we needed 2 queen beds in a room. Otherwise, we could have stayed downtown for same price. The inns in downtown are a bit more rustic, but the breakfast quality will be much better and you can walk outside your door to other shops and amenities.
Stayed 4 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown Benicia, walking distance to a local shopping center and lots of dining options.
Stayed 1 night in Aug 2025

8/10 Good

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel is in a convenient location and is very clean and comfortable. We had a suite with a kitchenette but the unit did not include any plastic utensils, napkins or other cooking supplies. There weren’t pans but there’s a hot plate like stove. We didn’t need to use the stove but we did get take out and having utensils and napkins stocked would have made for an even better stay.
Stayed 1 night in Aug 2025

8/10 Good

Mario or Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean
Stayed 1 night in Aug 2025