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SureStay Hotel by Best Western Fairfield Napa Valley

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Fairfield Napa Valley

Exterior
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Terrace/patio
Premium bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3331 North Texas Street, Fairfield, CA, 94533
  • Place, Paradise Valley Golf Course
    ‪18 min walk‬
  • Place, Jelly Belly Factory
    ‪6 min drive‬
  • Place, Travis Air Force Base
    ‪11 min drive‬
  • Airport, Concord, CA (CCR-Buchanan Field)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(53 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Hotel by Best Western Fairfield Napa Valley

Hotel with free breakfast, near Paradise Valley Golf Course
A hot tub, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and a TV in a common area.
SureStay Hotel by Best Western Fairfield Napa Valley offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided.

This Fairfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Fairfield Napa Valley. During your stay, you'll be within walking distance of Paradise Valley Golf Course. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Just a 2-minute drive from Paradise Valley Golf Course and 6 minutes from Solano Town Center
  • Dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Fairfield Napa Valley offers its guests a hot tub and a seasonal outdoor pool. WiFi is free in public spaces. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Fairfield Napa Valley. Self parking is free.

This Fairfield hotel is smoke free.

Guests are served free continental breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (107 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 200 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 10 AM to 9 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Americas Best Value Fairfield
Americas Best Value Inn Fairfield
Americas Best Value Inn Motel Fairfield
Americas Best Value Inn Fairfield Napa Valley Motel
Motel Americas Best Value Inn Fairfield Napa Valley
Americas Best Value Inn Fairfield Napa Valley Fairfield
Americas Best Value Inn Napa Valley Motel
Motel Americas Best Value Inn Fairfield Napa Valley Fairfield
Fairfield Americas Best Value Inn Fairfield Napa Valley Motel
Americas Best Value Inn Fairfield/Napa Valley
Americas Best Value Inn Napa Valley
Americas Best Value Inn
Americas Fairfield Napa Valley
Americas Best Value Inn Fairfield Napa Valley
SureStay Hotel by Best Western Fairfield Napa Valley Hotel
SureStay Hotel by Best Western Fairfield Napa Valley Fairfield

SureStay Hotel by Best Western Fairfield Napa Valley Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 338 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 110 out of 1001 reviews
Rating 2 - Terrible. 142 out of 1001 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and convenient to all the things you need around town.
Stayed 4 nights in Sep 2025

6/10 Okay

Antonio

Travelled with partner
Liked: Staff & service
Cheap lodging. Close to freeway and restaurants. Sufficient parking. Floor was a bit sticky. Incomplete bathroom essentials. Mirror light flickered sometimes.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jessica is a excellent staff member. I love that she remembered me and she remembered the room that I like. I like a room where I can see my semi truck. I love this hotel because it is next to the restaurant Texas Roadhouse.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nancy, Calgary

Liked: Staff & service
Disliked: Property conditions & facilities
Neglected
Stayed 2 nights in Sep 2025

8/10 Good

Rayel

Stayed 1 night in Aug 2025

6/10 Okay

Chinedu

Liked: Amenities
Room 328 needs to paint the bathroom of all the mildew and rust. Also tv selection has tobe better m as a customer. I couksbt find any nfl games and they had no tv gyide. Plz get a new cable network. Motel 6 had better tv selections
Stayed 1 night in Sep 2025

8/10 Good

Leila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 12 nights in Aug 2025

2/10 Terrible

Enerida

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
The service is really good, but the property could be cleaner
Stayed 4 nights in Aug 2025

2/10 Terrible

Antonio

That place is nasty. The bathroom is nasty. Tub is stained an the room smells.
Stayed 1 night in Aug 2025

2/10 Terrible

Jerome

Stayed 3 nights in Aug 2025

8/10 Good

Andres

Stayed 2 nights in Aug 2025

10/10 Excellent

Zay

Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Me and my baby had a good sleep
Stayed 1 night in Aug 2025

6/10 Okay

Nevaeh

Business traveller, Travelled with partner
Close to the freeway
Stayed 2 nights in Aug 2025

2/10 Terrible

Margarita

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property outside was not kept up, dirty, overflowing trash cans in the halls. Room needs refurbishing, bathroom tub was old and crack. Bathroom ceiling with old leaks and black spots. Extra towels needed to be exchange! Staff polite, breakfast adequate.
Stayed 2 nights in Aug 2025

8/10 Good

Chinedu

Liked: Staff & service, amenities, property conditions & facilities
Front desk was helpful. Room 215 finally cleaned the mildew in bathroom so I apperciate the customer service also dyring the heatwave most a/c units were workijg efficiency
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Beautiful on the outside

I travel with a task trained service dog. I was clearly put in a "pet friendly" room. The door was flimsy as if it had been previously kicked in and loosely repaired. Once the lights were off, I noticed the huge gaps in the door to the outside. Rodent droppings on the floor stuck to my bare feet. It appeared that someone had locked a small dog in the bathroom at some point. The inside door trim was scratched up and painted over. The refrigerator leaked all over the floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Worked well for business travel.
Stayed 1 night in Aug 2025

8/10 Good

Naresh Chandra

Stayed 4 nights in Aug 2025

6/10 Okay

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all nice, it’s basic, more for working in the area, not an upscale vacation spot
Stayed 1 night in Aug 2025

4/10 Poor

Jordan

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Travelocity or this venue needs to make it clear that they will charge $100 fee when you get to the property that they claim is for damages. Nothing was stated beforehand that they would do that. They told us it’s refundable but it was kinda shady to be told that when we believed we already had a rate. Most hotels will do that anyway if you trash the room there would be a fee etc. it was just weird to find out when you check in.
Stayed 1 night in Aug 2025

2/10 Terrible

Isaac

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpleasant surprise

Based on the pictures I thought I was going to get a good hotel for a great price. I traveled here for business and brought my family to stay in the hotel while I was working. When we got there we were definitely surprised. The room was disgusting. Nothing like the pictures. Stains everywhere, beds were uncomfortable. One was very hard and the other was just hard. I took clean socks for my daughter and before we checked out I changed them and took a picture of how dirty the floor was. I will never stay there again.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Business traveller
Property is clean but it looks a bit suspect looks like it’s a hotel from a Tubi movie! 😂😂 A quick one day stay is cool one stay longer than that.
Stayed 1 night in Aug 2025

10/10 Excellent

Esthela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the prize it was not bad. The beds i did found them a little hard
Stayed 1 night in Aug 2025

10/10 Excellent

Janay

Stayed 4 nights in Aug 2025