Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Reception hall
1 bedroom, minibar, in-room safe, blackout curtains
Food court
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Martha Brae River
    ‪16 min walk‬
  • Jamaica Swamp Safari Village
  • Luminous Lagoon
    ‪6 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪37 min drive‬

Room options

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (C)

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

  • 58 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Sea side - E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Family-friendly beachfront location with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aquarelle - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Riu Palace Aquarelle - All Inclusive. During your stay, you'll be within walking distance of Jamaica Beaches. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, 2 swim-up bars, and 5 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Treat yourself to massages at Renova
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Martha Brae River and 5 minutes from Luminous Lagoon
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Aquarelle - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and barbecue grills are also featured at the family-friendly Hotel Riu Palace Aquarelle - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Falmouth hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
White Bay - This family restaurant serves breakfast, lunch, and dinner.
Krystal - This restaurant serves dinner only. Open daily.
Napoli - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aquarelle - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 859 out of 1440 reviews
Rating 8 - Good. 330 out of 1440 reviews
Rating 6 - Okay. 143 out of 1440 reviews
Rating 4 - Poor. 43 out of 1440 reviews
Rating 2 - Terrible. 65 out of 1440 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Nikkeya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean resort. Entertainment was great. The specialty restaurants were hard to get into. The pools closes at 6 which was a disappointment.
Stayed 4 nights in Mar 2025

10/10 Excellent

Donnie C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great restaurants and a buffet. The staff were very helpful and friendly. Overall had a great experience.
Stayed 6 nights in Mar 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was seriously disappointed with the food service, outside of the specially restaurant Steakhouse which we had reservations for the buffet, the sports bar and the grill were very disappointing. The buffet on Wednesday we found a fly in our ribs, the sports bar served pre made burger patties and nachos with cheese that was rock hard nothing fresh or gourmet, as a Jamaican I was disappointed that what was being pushed as authentic Jamaican food on the buffet line and jerk hut/grill was far from. Oxtail was touch, ackee mashy mashy and jerk chicken was done in an oven. The egg station at breakfast was lack luster, the omlettes she made wasn’t great. Room service needs more options or to be closed as a traditional club sandwich was ordered two different nights by us and they were inconsistent in the make and cut and seemed to be thrown together on the plate with nacho chips on top. As a new hotel I expected better but the results seemed like they were already tired of making the food and for what we spent for our stay we barely ate anything. I also think the front desk didn’t take my complaints seriously all I got was sorry that happened when we told them about the fly or that two times our room door was pulled while we were in, as the staff member did not announce themselves. One came to drop off what should have been done before our arrival to celebrate a birthday, he knocked once n opened the door. The other knocked three times at 8;30am on check out day and opened the door.
Stayed 3 nights in Mar 2025

6/10 Okay

Rosalind

Disliked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property

6/10 Okay

Brikena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: The best part of this resort was the entertainment they had for kids and adults by the pool and in the evening at the stage. Live bands, karaoke so much fun. The staff were very friendly and eager to be at your service. Shout out to Starfire so talented and nice. CONS: Buffet food was average. It was impossible to get a dinner reservation through the app. We had to struggle to dine in the restaurants, they would tell we are fully booked and restaurant would be empty inside. Wine was ok but other alcohol was watered down, could not tasty any rum in a mojito. We also got ripped off with transportation - Destination Services T&C I got an email saying you have to book the ride to and from the airport 24 hours in advance which I did and when it was time to leave the resort they told me you have to book 24 hours after you arrive at the resort total BS and cost us $100 dollars for a taxi.
Stayed 5 nights in Mar 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

Bilyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

2/10 Terrible

Romonica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a bad time food is not good at all
Stayed 4 nights in Mar 2025

10/10 Excellent

Shinita, Bridgeton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Mar 2025

10/10 Excellent

Amadi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Kristin Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Joven, Chris, Rooster, and everyone else who played a part of our trip. Amazing experience with great people and great vibes.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shiya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey I stayed at this property over the weekend and it was really nice the staff was kind.It was hard getting reservations for any of the restaurants.The resort is about 35-45 minutes away from excursions and night life. Food was mid. The male staff are very flattered by American women, So they will approach you with no hesitation. Felt safe 7/10
Stayed 3 nights in Feb 2025

10/10 Excellent

Laconya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top tier.There was activities for all ages.It was non stop fun.The only critique I have is there should be more Jamaican cuisine. When you visit a ppace you want to embrace thrir culture.
Stayed 4 nights in Feb 2025

8/10 Good

Jewel Leeaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, didn't get an excellent because there is no atm on site and we had to call the front desk a couple of times because the room wasn't stocked
Stayed 4 nights in Feb 2025

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities
Staff members should treat blacks same as whites… we give great tips too
Stayed 3 nights in Feb 2025

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment was top notch. Friendly staff and lovely beaches. Food was pretty good too!
Stayed 5 nights in Feb 2025

8/10 Good

sade

Liked: Cleanliness, staff & service, property conditions & facilities
it was fun i would recommend
Stayed 3 nights in Mar 2025

8/10 Good

Venetia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Elvin, Antioch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it good vibes would highly recommend
Stayed 3 nights in Feb 2025