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Hotel Bambús

3.0 star property

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Photo gallery for Hotel Bambús

Outdoor pool
Restaurant
Deluxe Room, 1 Queen Bed, Courtyard View, Corner
Exterior
Separate bathtub and shower, rainfall showerhead, towels, soap

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
C. 50 Plan de Ayala, Felipe Carrillo Puerto, QROO, 77214
  • Santuario de la Cruz Parlante
    ‪14 min walk‬
  • Centro Cultural Chan Santa Cruz
    ‪14 min walk‬
  • Pueblo Felipe Carrillo Plaza
    ‪16 min walk‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Pool View, Poolside

1 bedroom, premium bedding, down duvets, laptop workspace

Deluxe Room, 1 Queen Bed, Pool View, Poolside

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Courtyard View, Poolside

Deluxe Room, 1 Queen Bed, Courtyard View, Poolside

Deluxe Room, 1 Queen Bed, Courtyard View, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, Multiple Beds, Private Bathroom, Courtyard View

1 bedroom, premium bedding, down duvets, laptop workspace

Deluxe Triple Room, Multiple Beds, Private Bathroom, Courtyard View

  • 30 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Triple Room, Multiple Beds, Private Bathroom, Pool View

1 bedroom, premium bedding, down duvets, laptop workspace

Deluxe Triple Room, Multiple Beds, Private Bathroom, Pool View

  • 30 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Garden View, Ground Floor

Deluxe Room, 1 Queen Bed, Garden View, Ground Floor

Deluxe Room, 1 Queen Bed, Garden View, Ground Floor

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Courtyard View, Corner

Deluxe Room, 1 Queen Bed, Courtyard View, Corner

Deluxe Room, 1 Queen Bed, Courtyard View, Corner

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Private Bathroom, Garden View

Deluxe Double Room, 2 Queen Beds, Private Bathroom, Garden View

Deluxe Double Room, 2 Queen Beds, Private Bathroom, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 2 Queen Beds, Private Bathroom, Pool View

Deluxe Double Room, 2 Queen Beds, Private Bathroom, Pool View

Deluxe Double Room, 2 Queen Beds, Private Bathroom, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Bambús

Hotel in Felipe Carrillo Puerto with a 24-hour front desk and a coffee shop
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Hotel Bambús offers 8 accommodations with private pools and ceiling fans. Accommodations offer separate dining areas and include dining tables. Beds feature down comforters and premium bedding. 58-inch Smart televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads. This Felipe Carrillo Puerto hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at Hotel Bambús, you'll be within walking distance of Santuario de la Cruz Parlante. You'll find features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include coffee/tea in a common area
  • Within a 15-minute walk of Santuario de la Cruz Parlante and Centro Cultural Chan Santa Cruz
Hotel Bambús offers its guests an outdoor pool and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Hotel Bambús also features coffee/tea in a common area, room service (during limited hours), and local meal delivery service.

This 3-star Felipe Carrillo Puerto hotel is smoke free.

The hotel hosts a free manager's reception daily.
Los Bambus Restaurante - Onsite restaurant.
Late night fare is available from room service (during limited hours).
A hosted evening meal is available for a surcharge daily.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 100 to 300 for adults and MXN 100 to 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 150
  • Snack bar/deli

Restaurants on site

  • Los Bambus Restaurante

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 58-inch smart TV with premium cable channels
  • Private pool

Food and drink

  • Dining table
  • Late-night room service
  • Meal delivery service
  • Separate dining area

More

  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 for adults, and MXN 100 to 150 for children
  • Hosted evening meal: MXN 150

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Bambús Hotel
Hotel Bambús Felipe Carrillo Puerto
Hotel Bambús Hotel Felipe Carrillo Puerto

Hotel Bambús Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 3 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Julieta

Travelled with group
Liked: Cleanliness, staff & service
Very pleasant outdoors, good food, excellent pool, comfy beds but.. no air conditioner! That was a big let down in the tropical, him I’d weather of Quintana Roo! Our room did not have mosquito screens in door and window, so we couldn’t even have some outdoor wind moving around the room. It was a rough night.
Stayed 1 night in May 2025

4/10 Poor

Stéphanie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

1 nuit assez difficile

Hôtel en construction qui a du potentiel mais n’est pas prêt à accueillir des clients je pense, malgré la gentillesse et l’aide du personnel. La chambre était inspectée de moustique, sans Clim ( ce qui est insoutenable quand il fait 35 degré et que les ventilateurs chauffent encore plus la chambre. Et impossible d’ouvrir la fenêtre car sinon les mouches et moustiques en profites pour entrer ) le pommeau de douche était entartré donc la douche se cantonnait à 5 micros jets. Sinon le cadre est sympa et la piscine bien appréciable malgré les moustiques.
Stayed 1 night in Jul 2025

10/10 Excellent

José Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente y tranquilo

Todo excelente y tranquilo
Stayed 3 nights in Jul 2025

4/10 Poor

Ana Luisa

Business traveller
La atención en el restaurante y la comida es muy buena pero las habitaciones son muy calurosas, no hay aire acondicionado. Y en el baño no hay agua caliente. En la recepción uno debe esperar hasta que aparezca quien te atienda.
Stayed 1 night in Jun 2025

2/10 Terrible

Joaquin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Me asignaron una habitacion distinta a la que reservé. No tenia aire acondicionado, ni agua caliente, ni vusta a la piscina ni al lado de la piscina. Hotel en construcción paralizada. Muy amablemente te chin...!
Stayed 1 night in Jul 2025

10/10 Excellent

Jose carlos

Stayed 1 night in Apr 2025

8/10 Good

Genaro

Travelled with family
Liked: Cleanliness, amenities
Faltaba Aire acondicionado
Stayed 1 night in May 2025

10/10 Excellent

Johan

Stayed 1 night in May 2025

10/10 Excellent

Carlos Alfonso

Travelled with partner
Liked: Amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in May 2025

8/10 Good

Merly Del Rosario

Bonito lugar, el desayuno muy rico, lugar tranquilo, estaría súper con AC, pero todo bien
Stayed 1 night in May 2025

10/10 Excellent

Edwin Josué

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita la propiedad me encantó
Stayed 2 nights in Apr 2025

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el restaurante, Rico y a un precio justo,
Stayed 2 nights in Apr 2025

4/10 Poor

Claudia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Si mangia bene e la camera è spaziosa, ma non c'è acqua calda e non c'è il condizionatore.
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es nueva todavía se está construyendo pero; los cuartos están muy bien y la atención es inmejorable, los alimentos son muy buenos.
Stayed 1 night in Apr 2025

6/10 Okay

Tete

Stayed 1 night in Apr 2025