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Grand Hôtel

3.0 star property

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Photo gallery for Grand Hôtel

Restaurant
Front of property – evening/night
Family Room, 1 Bedroom, City View, Corner | Bathroom
Daily full breakfast for a fee
Interior

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Bd Mohammed V and Route N8, Fes
  • Place, Atlas Garden
    ‪8 min walk‬
  • Place, Borj Fez Mall
    ‪11 min walk‬
  • Place, Royal Palace
    ‪3 min drive‬
  • Airport, Fes (FEZ-Saiss)
    ‪24 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Garden view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • Garden view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Accessible, City View

Premium bedding, blackout curtains, free WiFi, bed sheets

Superior Double Room, Accessible, City View

  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Bedroom, City View, Corner

Premium bedding, blackout curtains, free WiFi, bed sheets

Family Room, 1 Bedroom, City View, Corner

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms, Accessible, City View

Family Room, 2 Bedrooms, Accessible, City View

Family Room, 2 Bedrooms, Accessible, City View

  • Mountain view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 9
  • 5 Single Beds
  • Free Wi-Fi

View all photos for Comfort Triple Room, Multiple Beds, Garden View

Premium bedding, blackout curtains, free WiFi, bed sheets

Comfort Triple Room, Multiple Beds, Garden View

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Comfort Room (Quintuple)

Comfort Room (Quintuple)

Comfort Room (Quintuple)

  • Garden view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room (With Salon)

Premium bedding, blackout curtains, free WiFi, bed sheets

Double Room (With Salon)

  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Grand Hôtel

A restaurant, 4 bars/lounges, and a snack bar/deli are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a meeting room.
Grand Hôtel offers 35 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 28-inch plasma televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Grand Hôtel, you'll be within walking distance of Atlas Garden. Features include free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant, and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Atlas Garden and Borj Fez Mall
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Grand Hôtel. Free valet parking is available.

Smoking is allowed in designated areas at this 3-star Fes hotel.

The hotel hosts a free manager's reception daily.
Grand Hôtel has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 8 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 20; reservation required
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 28-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 (weight limit: 6 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 10 for adults and EUR 8 for children
  • Pet fee: EUR 15 per pet, per night
  • Hosted evening meal: EUR 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Grand Hôtel.

Property is also known as

grand Hotel Fes
grand Fes
Grand Hôtel Fes
Grand Hôtel Fes
Grand Hôtel Hotel
Grand Hôtel Hotel Fes

Grand Hôtel Reviews

Reviews

6.6
Rating 10 - Excellent. 8 out of 48 reviews
Rating 8 - Good. 15 out of 48 reviews
Rating 6 - Okay. 14 out of 48 reviews
Rating 4 - Poor. 5 out of 48 reviews
Rating 2 - Terrible. 6 out of 48 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel

Mijn verblijf in het hotel was erg goed. Ik had een nette kamer die er net zo uit zag als op de foto. Het bed was netjes en de lakens waren goed schoon. Ook de kamer zelf was erg schoon. Er lagen schone nieuwe handdoeken. Voor frisse lucht kon de balkon deur open.
Stayed 9 nights in Feb 2020
Verified

6/10 Okay

Moe

Liked: Cleanliness, staff & service, amenities
The property is a little old as it was established almost a hundred years ago. It is clean however and amenities work as expected, although some electric sockets are falling out of place/loose and some floor buttons on the list don't work. It is centrally located in Fes though and there is 'Central Parc' just opposite the hotel where you can drink Moroccan mint tea or have brunch.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Helen

Liked: Staff & service

Feb 2019 stay

Located in the new town, taxi rank right outside the front door. Hotel needs updating but relatively clean.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel calme avec un garage Un peu difficile a trouver meme s il est a proximité des boulevards mohamed v et hassan 2.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Disliked: Amenities, property conditions & facilities
Cama cómoda , ducha (con termo grande de agua caliente ) habitación grande . El hotel está un poco viejo , el aire acondicionado hace mucho ruido.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione e camere confortevoli. Zona tranquilla e vicina sia a alla vecchia Medina che la nuova. Tutto ottimo
Stayed 4 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

We didn’t make it due to a missed bus back from Chefchaouen. I emailed the hotel but they never replied. It was probably too late to get our money back anyways.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

ismail

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Facilities are nice and location is ok. I didn't like how the check in was slow and that I was charged extra taxes even though my booking says I've paid all taxes and fees. Also the staff seem a bit indifferent and impolite.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Giovanni

Limpieza del hotel no es buena, sirven mucha cosa en el desayuno, pero con mala calidad, además de la limpieza ser muy mala.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Mostafa

La /le gouvernant(e) doit être bien investi

RAS à part des petits détails telques L interrupteur qui ne fonctionne pas ou la prise du chauffe-eau débranchée ....
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Conforme à mes attentes , personnel accueillant serviable
Stayed 6 nights in Sep 2019
Verified

4/10 Poor

りんりん

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食つきプランで申し込んでいたのに用意されておらず、近くの屋台に近いカフェのような店でﾊﾟﾝとティーだけを食べさせられました。 エアコンは壊れていたし、薄汚いタオルが1枚、トイレットペーパーの予備も置かれていませんでした。 CTMバスターミナルに近く、値段の割りに良かった、と聞いたので選んだのですが、後悔しました。部屋は広かったですが、冷蔵庫もありませんでした。
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nous avons était accueillis par un personnel souriant,par contre,qualité des chambres à revoir.
Stayed 4 nights in Aug 2019
Verified

2/10 Terrible

Hicham

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel très vétuste, fil électrique apparent, cuvette des toilettes cassés, porte serviette qui tombe quartier pas très sûr,petit déjeuner très basic pas de crêpes comme sur les photos de présentation bref très déçu je déconseille
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very friendly staff. Ideal location in middle of Fez.
Stayed 11 nights in Jul 2019
Verified

2/10 Terrible

ElHassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nooit zo'n slechte hotel gehad

Gee handdoeken zelf om moeten vragen geen ontbijt terwijl ik er wel voor heb betaald
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy abandonado y viejo. Lo mejor la ubicación.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Linda

Liked: Cleanliness, staff & service

Not quite Grand any more

Room 207 in the Grand Hotel had a comfortable bed, with clean sheets, light blocking curtains and lights at the bed. Also had a small table with 2 chairs. No TV, but perhaps it would not have an English speaking station anyway. The ensuite was in working order with hot water, although quite unattractive in appearance due to age and partial renovation. The staff were pleasant, and the maid on level 2 was most helpful.
Stayed 6 nights in Apr 2019
Verified

8/10 Good

Chan

Liked: Cleanliness, staff & service
very helpful and nice staff who had helped us to hire a reliable tour guide to the medina as most of the other hotels in morocco, no hairdryer available
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Said

Disliked: Staff & service, amenities, property conditions & facilities
Wer keine Ansprüche für sein Geld hat, ist er hier genau richtig!
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel aimable et bien éduqué. Propreté irréprochable. Prix abordables. Services impeccable.
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
L’accueil et la disponibilité du personnel. Les chambres se rangent chaque jour
Stayed 6 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Bien situado, personal agradable y servicial. Le hace falta una buena reforma.
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Nous avons aimé sa situation en plein centre ville. Le calme et personnel discret et accueillant. Petit déjeuner complet et possibilité jusqu'à 11h !
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Latifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes personal .das zimmer war sauber mir Heizkörper .schönes Bett sehr angenehm .
Stayed 2 nights in Jan 2019