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Hotel Erraha

3.5 star property

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Breakfast, lunch, dinner served; Moroccan cuisine
Basic Room, Smoking, Mountain View
Terrace/patio
Breakfast, lunch, dinner served; Moroccan cuisine
Staircase

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Room service

Explore the area

View in a map
1 kasbat boujloud hotel Erraha, Fes, 30110
  • Place, Place Bou Jeloud
    ‪1 min walk‬
  • Place, Blue Gate
    ‪3 min walk‬
  • Place, Zaouia Sidi Ahmed Tijani
    ‪18 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪28 min drive‬

Room options

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About this property

Hotel Erraha

Hotel with free breakfast, steps from Place Bou Jeloud
Along with a restaurant, this hotel has a rooftop terrace and self parking. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, concierge services, a 24-hour front desk, and free newspapers are onsite.
Hotel Erraha offers 6 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Fes hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Erraha, you're just a quick walk from Place Bou Jeloud. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Enjoy Moroccan cuisine while dining at La terraza
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a multilingual staff, and a rooftop deck
  • Steps from Place Bou Jeloud and Blue Gate
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and concierge services are also featured at Hotel Erraha. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Fes hotel.

Guests are served free local cuisine breakfast daily from 10:00 AM to 1:00 PM.
La terraza - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 10:00 AM to 1:00 PM
  • A restaurant

Restaurants on site

  • La terraza

Things to do

  • Art gallery
  • Designer stores

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a nature reserve
  • Rooftop terrace

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 11:00 PM and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 7 2023 to June 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Late check-in fee: EUR 10 for check-in between 11:00 PM and 4:00 AM
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Hotel Erraha offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Erraha FEZ
Erraha FEZ
Erraha
Hotel Erraha Fes
Erraha Fes
Hotel Erraha Fes
Hotel Erraha Hotel
Hotel Erraha Hotel Fes

Hotel Erraha Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

Fishy

Difficult to find; woke us up at night

Hotel was very difficult to find The Hotel staff woke us up at around midnight to notify us that breakfast was outside the door The Hotel staff who picked us up was very nice and showed us our way to the hotel and chased away the group of kids following us.
Stayed 1 night in May 2019

8/10 Good

CHRISTINA YUMEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No es hotel, como mucho hostal de camino

Tuvimos muchísimos inconvenientes con este lugar. La presentación de la pagina es engañosa. No es hotel, si acaso hostal o riyad. Le pongo media estrella como máximo. Lugar caótico, habitaciones feas y ruidosas. No funcionaba el calentador de agua en el baño, tampoco el TV. De milagro lograron encontrar el mando remoto del aire acondicionado o nos habríamos cocinado en esa habitación. Y eso que saqué la mejor de todo el sitio. En el sitio había muy poca gente hospedándose, y es totalmente entendible pues es un sitio muy despedido. El staff intenta ser amable pero no compensa lo caído que está. Nos ofrecieron desayuno al día siguiente, pero cuando nos levantamos a las 8 am no encontramos a una sola persona del staff del hotel, parecía que lo hubieran abandonado! A las 9:30 am nos fuimos sin despedirnos de nadie ni hacer check out porque no había nadie. Lo PEOR de todo: terminamos pagando dos veces esa única noche en Erraha porque ellos no tienen sistema y no sabían que yo ya había pagado la noche previamente! De tal suerte que tuvimos que pagar de nuevo los 70 euros. Fue una estafa! No vaya a este supuesto hotel y definitivamente no lo pague anticipadamente.
Entrada del supuesto hotel.
Uníca opción de outlet para cargar!
TV nunca encendió. No sirve
Humedad en el baño de la mejor habitación
Stayed 1 night in May 2023

4/10 Poor

Hayato

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me, the location of the hotel couldn’t be better; it’s just in front of the Blue Gate (the most commonly used entrance to the medina), so you have the medina at hand but don’t need to be inside the maze if you don’t want to. The people who work at the hotel are more than kind; they make you feel taken care of. Mohamed (the manager) solves everything you need; Miriam (the owner) is super cool, Leila and Aziza (the ladies in charge of cleaning and cooking) are extremely sweet. Really loved staying at Hotel Erraha.
Stayed 3 nights in Jun 2019

8/10 Good

Beatrice, Fez

Travelled with partner
Liked: Staff & service, property conditions & facilities
Der Ausblick auf die Altstadt war sehr schön und die Lage war gut. Auch wenn es nachts ein wenig laut war. Das Personal war sehr hilfsbereit.
Stayed 3 nights in Apr 2019

8/10 Good

Jitka

Liked: Staff & service
Ubytování se nachází přímo u vstupu do mediny. V posledním patře je bezvadná restaurace se super výhledem, jedli jsme večeři i snídani a obojí bylo super. Personál je velmi vstřícný a nápomocný. Určitě bychom se sem ještě vrátili. Pokoj byl menší, klasifikovala bych ho tak na přespání, ne na delší pobyt.
Stayed 1 night in Mar 2019