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Hôtel Royal Urban Concept

3.0 star property

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Photo gallery for Hôtel Royal Urban Concept

Reception
Reception
Deluxe Double Room
Terrace/patio
Reception

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
36 Rue du Soudan, Fes 30000, Fes
  • Place, Borj Fez Mall
    ‪8 min walk‬
  • Place, Atlas Garden
    ‪18 min walk‬
  • Place, Royal Palace
    ‪20 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪25 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Hôtel Royal Urban Concept

Along with concierge services, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include express check-in, express check-out, and a TV in a common area.
Hôtel Royal Urban Concept offers 22 accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Irons/ironing boards and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
During your stay at Hôtel Royal Urban Concept, you're just a quick walk from Borj Fez Mall. Features include free breakfast and free WiFi in public areas, plus a roundtrip airport shuttle (surcharge).
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include laundry facilities, a multilingual staff, and a terrace
  • 9 minutes by foot from Borj Fez Mall and a 2-minute drive from Royal Palace
  • Airport shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Royal Urban Concept.

Smoking is allowed in designated areas at this 3-star Fes hotel.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 1 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 8 per night.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay
  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Nearby parking fee: EUR 1 per night
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hôtel Royal Urban Concept offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hôtel Royal Urban Concept Fes
Hôtel Royal Urban Concept Hotel
Hôtel Royal Urban Concept Hotel Fes

Hôtel Royal Urban Concept Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

5.0/10

Cleanliness

5.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stayed one night here as I had to keep moving on my trip around Morocco. The hotel is a nice modern one. The room was very comfortable. I found the reception a bit noisy at times as I was only doors away but luckily, it was quiet after midnight so I slept OK. The water in the shower was warm but not hot - I prefer hot. In Morocco, people say "hot" when you ask them but the water is only warm at times, even when you wait a bit. Breakfast was fine except I had to wait a while for it after sitting down. I think the problem is time management with the staff, only one girl serving although others around. They should have two people serve especially when a lot of guests arrive at the same time. Also, the coffee was too milky, could be stronger. But if these things were sorted, I would be happy to stay again in the future. The staff were always friendly and helpful and the location is also good, not far from the train station.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019