Tru By Hilton Flagstaff

2.5 star property

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Photo gallery for Tru By Hilton Flagstaff

Exterior
Fitness facility
Exterior
Lobby
Snack bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3451 S Lake Mary Road Building B, Flagstaff, AZ, 86005
  • Place, Northern Arizona University
    ‪15 min walk‬
  • Place, Flagstaff Extreme
    ‪17 min walk‬
  • Place, Walkup Skydome
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪5 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton Flagstaff

An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Tru By Hilton Flagstaff offers 91 accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include hydromassage showerheads and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Tru By Hilton Flagstaff, you'll be within walking distance of Northern Arizona University. You'll find features like free breakfast and free WiFi in public areas, plus an indoor pool. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a gift shop, and laundry facilities
  • Onsite recreation includes a gym
  • 8 minutes by car from Northern Arizona University and 8 minutes from Lowell Observatory
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Tru By Hilton Flagstaff offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Barbecue grills, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Tru By Hilton Flagstaff. Parking is available for a fee.

Smoking is allowed in designated areas at this Flagstaff hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Pines Bar & Bistro - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Pines Bar & Bistro

Things to do

  • Arcade/game room
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2025
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Flagstaff Hotel
Tru By Hilton Flagstaff Flagstaff
Tru By Hilton Flagstaff Hotel Flagstaff

Tru By Hilton Flagstaff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 245 out of 328 reviews
Rating 8 - Good. 46 out of 328 reviews
Rating 6 - Okay. 18 out of 328 reviews
Rating 4 - Poor. 10 out of 328 reviews
Rating 2 - Terrible. 9 out of 328 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and a friendly staff. The Breakfast Bar was incredible!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

lagailene

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and place was very clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice and a great location
Stayed 1 night in Jan 2026

10/10 Excellent

Marco

Stayed 1 night in Jan 2026

10/10 Excellent

Yulisa

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, loved the outdoor setups!!
Stayed 1 night in Jan 2026

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long line to check in, and they said they they would take off the parking fee to compensate for the wait, but they still charged us.
Stayed 1 night in Jan 2026

10/10 Excellent

Anupriya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, staff, room, amenities!
Stayed 1 night in Jan 2026

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 4 nights in Dec 2025

10/10 Excellent

Marco a

Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff was very polite. Hidden 7.00 fee to park your car. Breakfast was amazing, very good selection.
Stayed 1 night in Jan 2026

10/10 Excellent

Casey

Stayed 1 night in Jan 2026

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was new and clean. The breakfast was an industrial type ie premade eggs, simple cheese omlete which is not to my liking, and probably worse than expected for this hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Arthur

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The bed ana pillow were so comfortable. The shower was great! We stopped because we had been driving through snow and ice for 23 straight hours. It was just what we needed!!
Stayed 1 night in Jan 2026

4/10 Poor

Tomer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Unfriendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Maria Shahanah

Liked: Cleanliness, amenities, property conditions & facilities
…..
Stayed 1 night in Nov 2025

10/10 Excellent

Oleksandr

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
Ni idea
Stayed 1 night in Dec 2025

10/10 Excellent

Jazmyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Jeanine

Stayed 1 night in Jan 2026

10/10 Excellent

Pratik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new hotel with nice rooms and efficient service. No complaints. Breakfast was decent. Parking was extra 7 dollars a day. The location is near the highway and a bit far from the city center but just a 5 minute drive as Flagstaff is not too big.
Stayed 2 nights in Dec 2025

2/10 Terrible

Gildardo, Elgin

Won’t be staying at a Tru ever again, worst experience at a Hilton. A waste of $180
Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Easy check in.
Stayed 1 night in Jan 2026

10/10 Excellent

Bob

Stayed 1 night in Dec 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great newly remodeled hotel for a great price
Stayed 3 nights in Dec 2025