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Anna's

2.0 star property

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Photo gallery for Anna's

Outdoor seating with umbrellas, a street view, and a building with a sign reading 'OSTELLO.'
Fridge
Lobby
A room with a floral mural, a wooden door, and a table with chairs.
Daily buffet breakfast for a fee

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar
  • Laundry room

Explore the area

View in a map
Via Faenza 56, Florence, FI, 50123
  • Place, Central Market
    ‪2 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, iron/ironing board

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Anna's

A bar/lounge, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite. Housekeeping is not available.
Anna's offers 7 accommodations with minibars and safes. 18-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

During your stay at Anna's, you're just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Central Market and 5 minutes by foot from Piazza di Santa Maria Novella
As a guest of Anna's, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Anna's also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 30 per night; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 4.90 for adults and EUR 4.90 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 18-inch flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 4.90 for adults and EUR 4.90 for children
  • Self parking fee: EUR 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Anna's Florence
Anna's Hotel Florence
Annas Hotel Florence
Anna's Hotel
Anna's Florence
Anna's Hotel Florence

Anna's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 128 reviews
Rating 8 - Good. 53 out of 128 reviews
Rating 6 - Okay. 32 out of 128 reviews
Rating 4 - Poor. 4 out of 128 reviews
Rating 2 - Terrible. 3 out of 128 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, welcoming and the place was clean:) great stay!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour très bon emplacement
Stayed 3 nights in May 2022
Verified

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon hôtel

Super accueil, chambre propre, tres bonne literie, buffet petit-déjeuner tres bien.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Kamil

Liked: Cleanliness, room comfort
Disliked: Staff & service

Just don’t bother .

The room we got wasn’t the room I booked and the host put up a big fuss to change it. Lots of cigarettes smoke at the reception. Overpriced stay. Very unprofessional service .Luckily the location and the city overall make up for that but still wouldn’t recommend.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Empfang an der Rezeption war sehr freundlich und entgegenkommend. Ich bekam ein anderes gleichwertiges Zimmer, weil ich 3 Stunden vor dem Einscheck-Termin angekommen bin, Mein Koffer wurde aufs Zimmer gebracht und alle meine Fragen wurden geduldig und ausführlich geklärt. Auch das Reinigungspersonal hat mehrmals gefragt, ob alles in Ordnung wäre. Leider fand ich das Servicepersonal beim Frühstück nicht so freundlich, da konnte man schnell mal übersehen werden.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Netter Service, zentral gelegen und unzählige Restaurants, Cafés und Supermärkte in der Nähe.
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Hotel in

Being a bit jet lagged and unsure of Italian hotels confused us a bit on the check in, but this was totally our fault. We did not see there was a clearly visible sign for reception. Luckily, some nice gentleman who worked there helped us out greatly! The room was small-ish but lovely. It was the perfect size for us! There was a great view from the porch balcony. The room looked just like the photos. It was close to everything we wanted to do. We walked from the train station, walked to the Duomo, walked to see Michelangelo's David, everything! We would definitely stay here again if we come back to Florence!
Stayed 1 night in Apr 2019
Verified

8/10 Good

Ildar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отель Anna's, отдых в феврале 2019 года

Отель располагается в довольно удачном месте, до основных достопримечательностей 10-15 минут пешком. В здании где расположен отель, еще несколько гостиниц, что может привезти к путанице, ресепшн располагается на 1 этаже, а сама гостиница на 3-м этаже. Администраторы отзывчивые, максимально во всем помогают. Чаще всего при бронировании онлайн не оплачивается местный налог, оплатить за него придется наличными на месте. Уборка и качество обслуживания хорошие. В принципе для неприхотливых туристов, достойный отель
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Ho avuto un problema con la prenotazione in quanto in fase di acquista mi veniva indicato colazione inclusa, mentre nella stampa della prenotazione e alla struttura non risultava inclusa la colazione.
Stayed 3 nights in Dec 2018
Verified

6/10 Okay

Rodolpho

Liked: Cleanliness
Disliked: Staff & service

Hospedagem razoável

Bem localizado. Fica no segundo andar e sem elevador. Limpeza do quando ok. Atendimento ruim, muita má vontade em ajudar ou dar dicas sobre onde ir. Nos cobraram 25 euros pela garagem de uma noite do carro. Check out às 10.30 da manhã julgamos que nos atrapalhou na programação. Se quiser café da manhã é 6 euros por pessoa.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rapporto qualità-prezzo alto

La camera era veramente pulita, con mobilia nuova e non logorata, come invece mi è capitato in altri hotel addirittura a 4 stelle. Manca il bidet, ma c’è la doccia, che è pure bella spaziosa, quindi il problema è risolto. La collocazione è in centro, a due passi dalla stazione. La colazione era compresa e abbondante ed il personale si è confermato molto gentile. Ci ritornerei!
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Maria

Ótimo

Hotel muito familiar com acesso difícil pois nao tem elevador. Bom café da manhã e limpo. Região central, bem localizado, próximo às linhas de trem e ônibus. Atendimento bom. Ar condicionado e frigobar.
Stayed 5 nights in Aug 2018
Verified

10/10 Excellent

Fun Dreams

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa surpresa, bom custo x beneficio

Ao chegar no hotel tivemos um upgrade de quarto e ficamos no térreo, o que foi ótimo pois evitou que tivéssemos que subir escadas com as malas. O quarto era espaçoso, limpo, confortável e silencioso. Toalhas e lençois de boa qualidade e excelente limpeza. O café da manhã foi bom e o wi fi funcionou bem. Funcionários atenciosos e localização excelente, muito perto da estação de trem e dos principais pontos turísticos da cidade.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel close to station and centre

Excellent hotel close to all attractions on a quiet Street. Nice room, food and access to balcony, lovely staff. Only problem is reception on arrival is a little hidden away; sign could be clearer. - it's on the ground floor to the left of the entrance!
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice clean room located in the city center
Stayed 2 nights in May 2018
Verified

8/10 Good

NORA ROXANA

Liked: Cleanliness, property conditions & facilities, room comfort

Sin Wi-Fi ni galletas sin gluten

La habitación es cómoda aunque son 2 pisos por escalera. Atención excelente. Desayuno variado aunque no habia galletas sin gluten y me dijeron q el desayuno era gluten free. Si bien lo ofrecen con wifi, SÓLO funciona en la recepción y no en la habitación.
Stayed 2 nights in May 2018
Verified

6/10 Okay

Gabriella

Liked: Cleanliness, staff & service, room comfort

Albergo comodo al centro storico, pulito.

Siamo stati ben accolti in un ambiente caratteristico situato in una strada un po’ rumorosa per le tante botteghe presenti. Camera ampia, letto comodo ma con accesso alle camere un po’ difficoltoso per chi ha problemi con le scale.
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
vicino alla stazione, comodo per chi viaggia in treno
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Nelson

Liked: Cleanliness, staff & service
Agradable y muy amable el personal...las condiciones ofrecidas fueron cumplidas
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Avoid this Hotel

The hotel is at 2nd floor without a lift. Strictly no for family.
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and homely.
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Anto

Liked: Staff & service
Disliked: Room comfort

Ottima posizione, bagno deludente

Ho soggiornato presso questo albergo in data 15 e 16/02. La camera accogliente e in linea con la descrizione del sito al momento della prenotazione, ha rivelato una spiacevole sorpresa nel bagno: l'assenza del bidet (non specificata sul sito) e il lavandino minuscolo hanno reso meno piacevole la permanenza. Colazione buona e ottima posizione sia per raggiungere il centro che la stazione.
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva, hotel pulito, personale disponibile.
Verified

4/10 Poor

FERNANDO

Disliked: Staff & service, property conditions & facilities

No volberia

La habitación es cómoda pero el hotel está en un segundo piso la recepción está en un hotel vecino y no hay ascensor. Tenes q subir dos pisos para llegar a la habitación. En el baño la ducha se inundaba avisamos q no desagotaba y nadie lo soluciono. Para desayunar hay dos opciones podes ir a un hotel vecino tambien en el segundo piso donde la señora fue muy amable y muy cordial. O podes desayunar en planta baja al lado en donde te recepcionaste y donde la mujer q sirve nos trato muy poco amable. No volveria
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi sono trovata molto bene
Stayed 1 night in Jan 2018