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c-hotels Diplomat

4.0 star property

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Photo gallery for c-hotels Diplomat

A modern living room with a brick wall, a large mirror, a dark sofa, a wooden chair, and two black pendant lights.
A neatly arranged hotel room with a large bed, a round mirror, a desk, and a chair.
A reception desk with two HP laptops, a red accent piece, a mirror, and a shelf with various items.
A dining area with multiple tables and chairs, each set with plates, glasses, and cutlery.
A modern lounge area with a checkered floor, a wooden reception desk, and seating arrangements including sofas and round tables.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Via Alamanni Luigi 9, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪6 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Smart Double Room

Lobby

Smart Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

A bed with white bedding and a wooden bedside table.

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfy

A neatly arranged hotel room with a large bed, a round mirror, a desk, and a chair.

Comfy

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Smart City View

A hotel room with a bed, a desk, and three framed pictures on the wall.

Smart City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Spacious Triple

A bedroom with a bed, a chair, and a wall-mounted lamp. There are framed pictures on the wall.

Spacious Triple

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Smart

A neatly arranged hotel room with a large bed, a round mirror, a desk, and a chair.

Smart

8.4 out of 10
Very good
(25 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Queen Room

Minibar, in-room safe, desk, laptop workspace

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A neatly made bed with white linens, a desk with a lamp, and a chair in a room with dark paneled walls and a sloped ceiling.

Classic Double Room

7.4 out of 10
Good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Smart

A double bed with white linens, a round mirror on the wall, and a bench at the foot of the bed.

Smart

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A bedroom with a bed, two bedside lamps, a desk with a chair, and a window with curtains.

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

c-hotels Diplomat

A bar/lounge, a conference center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning.
C-hotels Diplomat offers 85 accommodations with minibars and safes. Each accommodation is individually furnished. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at c-hotels Diplomat. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Features include free WiFi in public areas, plus a bar and a conference center.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore
  • Pets welcome for a fee
C-hotels Diplomat offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. C-hotels Diplomat also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Parking on site (EUR 30 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1WEOSWDFF
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence

c-hotels Diplomat Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 1001 reviews
Rating 8 - Good. 368 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Soongab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, the room big enough, clean and modern.very polite and helpful stuff
Stayed 3 nights in May 2026
Verified review

8/10 Good

Jeanne

Liked: Property conditions & facilities
Good location with shops nearby
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent little boutique hotel with lots of amenities and an excellent buffet breakfast.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

JIRO

Liked: Cleanliness, amenities, property conditions & facilities
excellent stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Lisa

Easy access across train station. Great room! Spacious, clean. Walking distance fromcity center.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Great hotel close to train station. Walkable to all Firenze sites and restaurants. Great amenities and comfortable bed
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Wai Lun

Small hotel room , but very clean and very close to train station.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

YANFENG

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just don’t know what’s going on with this C-hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Would highly recommend for close proximity to station and most attractions within reasonable walking distance. The breakfast was lovely, staff very helpful and friendly. We really enjoyed our stay (3 days)
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Layale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Florence!

Great stay! Walkable to other parts of Florence, loved the breakfast! The only thing is it is very close to the train station, which is convenient but also a lot of weird people around the area.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Phyllis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious with a large bathroom. Love the lobby lounge with comfortable seating to sit for afternoon coffee. The rooms and common corridors were kept clean and very pleasant.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and property itself are GREAT!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luggage storage, nice staff at front desk, good breakfast available. Slight smell in room but appreciated cleanliness and could not be any more convenient to the train station.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to the train station, just few minutes walking to the main attractions and monuments
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

karina

Liked: Cleanliness, property conditions & facilities
The staff was exceptionally helpful and accommodating. The hotel was quaint and clean. The negatives were not having USB ports in the room for 3 international travelers and one night we had to wait about an hour for hot water to take a shower.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

sabileh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good location, close to everything
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable rates and better than average room.

Very nice hotel. Convenient location.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service
Friendly staff, convenient location
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Noelia

Very clean hotel
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed my stay. I will book again and highly recommend.
Verified review

6/10 Okay

Nanette

Disliked: Staff & service, property conditions & facilities
The hotel room is small
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for central Florence, tram and railway station at the doorstep.
Stayed 1 night in Sep 2023