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Comfort Suites Florence Shoals Area

2.5 star property

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Photo gallery for Comfort Suites Florence Shoals Area

Lobby
Lobby
Pillow-top beds, desk, iron/ironing board, free cots/infant beds
Free daily buffet breakfast
Gift shop

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
140 Matthew Paul Ct, Florence, AL, 35630
  • Renaissance Tower
    ‪5 min drive‬
  • Blackberry Trail Golf Course
    ‪6 min drive‬
  • University of North Alabama
    ‪8 min drive‬
  • Muscle Shoals, AL (MSL-Northwest Alabama Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (554)
The price is €152
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST by IHG

About this property

Comfort Suites Florence Shoals Area

Hotel with free breakfast, near Regency Square Mall
This smoke-free hotel features an indoor pool, a hot tub, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Comfort Suites Florence Shoals Area offers 68 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Florence Shoals Area. During your stay, you'll be within walking distance of Regency Square Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Regency Square Mall and a few minutes from Deibert Park
Comfort Suites Florence Shoals Area offers its guests an indoor pool and a hot tub. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Florence Shoals Area. Self parking is free.

This Florence hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 5 2024 to January 1 2027 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities will be closed during April, May, June, July, August, and September:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Florence
Comfort Suites Hotel Florence
Comfort Suites Florence Hotel
Comfort Suites Florence Shoals Area Hotel
Comfort Suites Florence Hotel Florence
Comfort Suites Florence Shoals Area Florence
Comfort Suites Florence Shoals Area Hotel Florence

Comfort Suites Florence Shoals Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 434 out of 706 reviews
Rating 8 - Good. 173 out of 706 reviews
Rating 6 - Okay. 60 out of 706 reviews
Rating 4 - Poor. 17 out of 706 reviews
Rating 2 - Terrible. 22 out of 706 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My overall stay

The room we resided in for 2 nights is not worth the price. There were multiple minor issues that have accumulated over time during our stay. First thing is the mini fridge. Our fridge that was provided for us in the room was not getting anything cold, even after the setting changes, which spoiled most of our foods we planned to eat. Then it was the “complementary” food. In my opinion, the food there is not worth eating, better off at a different establishment. Then it was the pool, which was falsely advertised on the site we booked on. The pool was closed permanently which defeated the purpose of putting up false descriptions. Lastly was the elevator. There is only one working elevator, which is not efficient at all. It has cost many individuals to be late to their duties because of the lack of elevators which the company provides. Overall this hotel is not worth the price, especially for longer stays, and it is better off paying an extra 100 bucks for better overall service.
Stayed 2 nights in Apr 2025

8/10 Good

Donna

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again!

Hotel was very clean. Comfortable beds and a good breakfast variety.
Stayed 1 night in Apr 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Majenta

Stayed 1 night in Apr 2025

8/10 Good

Jessica

Stayed 2 nights in Apr 2025

10/10 Excellent

Dustin

Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in, I guess I was down for two nights and when I got there, I told them it was only going to be one night so I was told I had to talk to someone in regards to that so hopefully you can fix whatever went wrong. I will check my credit card later so everything can go through And hopefully I would have some type of communication from you to let me know what’s going on with that transaction thank you
Stayed 2 nights in Mar 2025

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique
Stayed 1 night in Mar 2025

8/10 Good

Bailey

Stayed 2 nights in Mar 2025

10/10 Excellent

Justine

Solo traveller
Liked: Amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Door lock didn’t work on arrival, but was fixed the next morning. Everyone very friendly, but had to ask for TP twice, cups once.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janien, Hoover

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, the staff pleasant and the location convenient to everything we wanted to do. The room and bathroom were both comfortable and spacious. Even though the hotel is not far from a busy street, our room was quiet. The breakfast buffet was fine with eggs, meat, biscuits, cereal and pastries. We would absolutely stay there again.
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Front desk person didn't seem to care whether we were there or not. No smile, just indifferent.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room. It was quiet and very clean!
Stayed 2 nights in Mar 2025

6/10 Okay

Hannah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Hotel was clean and breakfast was good. The pool was closed which was a bummer. Also the walls are paper thin. We had kids running and making lots of noise in the room above us. I complained several times but the staff didn’t seem to care. It was almost midnight before it stopped which made our sleep very poor. That was the only disappointment in the hotel honestly. Tip.. stay on top floor if you want sleep!
Stayed 2 nights in Mar 2025

10/10 Excellent

Erika

Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andee

Stayed 2 nights in Feb 2025

10/10 Excellent

Franklin

Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Feb 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place nice staff
Stayed 1 night in Feb 2025