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De La Pace, Sure Hotel Collection by Best Western

4.0 star property

Photo gallery for De La Pace, Sure Hotel Collection by Best Western

A bakery display with various pastries and cakes.
Superior Room, 1 King Bed | Bathroom
Exterior
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Via Alfonso Lamarmora 28, Florence, FI, 50121
  • Place, Piazza San Marco
    ‪5 min walk‬
  • Place, Gallery of the Academy of Florence
    ‪7 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪13 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, bedside lamps, a window with curtains, a mirror, and a small table with a tray of breakfast items.

Standard Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Triple Room, 1 Queen Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Queen Room

  • Sleeps 4
  • Free Wi-Fi
Breakfast, lunch and dinner served
Radisson Blu Hotel, Florence
Florence
  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, 66 reviews
The price is €150
includes taxes & fees
3 Jul - 4 Jul
Radisson Blu Hotel, Florence

About this property

De La Pace, Sure Hotel Collection by Best Western

Along with a bar/lounge, this hotel has valet parking and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
De La Pace, Sure Hotel Collection by Best Western offers 41 accommodations with minibars and safes. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, bidets, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the overall property condition at De La Pace, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Gallery of the Academy of Florence. You'll find features like free breakfast and free WiFi in public areas, plus a bar.
  • Free breakfast offered
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Gallery of the Academy of Florence and Piazza del Duomo
  • Dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly De La Pace, Sure Hotel Collection by Best Western. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Florence hotel.

Guests are served free breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per night)
  • Secured, covered valet parking on site (EUR 30 per night)
  • Limited on-site valet parking

Food and drink

  • Free breakfast available
  • A bar/lounge

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (70 centimetre high)
  • Lift (60 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-width doorways (71 centimetre wide)

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: EUR 30 per night
  • Nearby parking fee: EUR 15 per night (500 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1KTXB2GSF
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

De La Pace
De La Pace Florence
Pace Sure Hotel Collection Best Western Florence
De La Pace Hotel Florence
Pace Hotel Florence
Pace Florence
Pace Sure Collection Best Western Florence
Pace Sure Hotel Collection Best Western
Pace Sure Collection Best Western
De La Pace Hotel
De La Pace Sure Hotel Collection by Best Western
Pace, Sure Collection By Best
De La Pace Sure Hotel Collection by Best Western
De La Pace, Sure Hotel Collection by Best Western Hotel
De La Pace, Sure Hotel Collection by Best Western Florence
De La Pace, Sure Hotel Collection by Best Western Hotel Florence

De La Pace, Sure Hotel Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 369 reviews
Rating 8 - Good. 145 out of 369 reviews
Rating 6 - Okay. 69 out of 369 reviews
Rating 4 - Poor. 32 out of 369 reviews
Rating 2 - Terrible. 12 out of 369 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alice

Liked: Cleanliness, amenities
The room and bathroom were spotless and BEAUTIFUL!! The breakfast was delicious and had a wide variety of choices. The staff was very pleasant and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for exploring the city.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Roberto

Nice hotel, front desk was amazing & helpful .
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Excellent customer service and breakfast
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very convenient for a quick stay in Florence.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Jagtar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Neat and clean great staff
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance from the center of Florence. Excellent breakfast buffet and kind service.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities

Affordable and familiar

A good option to stay not too far from the city centre but not spot in the middle. Getting the feeling the hotel is taken care of and it stands for plenty. Breakfast had some ups and downs like prosciutto and fresh croissants but coffee not worthy it's name, lucky replacements existed.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good hotel, the staff is really sweet ans available Room a little bit too small but great terrasse 🙂
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fabulous! They serve the best capuchinos! Friendly service and very secure!
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Lark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice, clean, simple rooms with high ceilings and stable wifi. Everything you need at a reasonable price in a great location. The place was much better than I had anticipated! The helpful, kind front desk staff was refreshing and appreciated.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Delicious breakfast. Very helpful staff!
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service
Personeel super friendly, hotel clean, good bed but bathroom too small and tiny cupboard
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Atle

Great with 5th floor room with a balcony! The breakfast room was very warm, unpleasant. With Limited choice. Good location.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If staying in Florence, you HAVE TO stay here! So convenient to the sites, yet just off the beaten path so it’s quiet. The T2 tram stop is right out front of the hotel. Takes you to SMN train station in 5 minutes for your day trips and takes 20 min to get directly to the airport. The staff is amazingly friendly and helpful. Dimitri was so kind and helpful during our entire stay. He’s a gem! Breakfast in the lobby starts the day out just right. Lastly, if you’re lucky, Maggie the golden retriever might be laying in the lobby. So sweet and gentle. Gives the place a homey feel. Can’t say enough great things about this hotel!
Stayed 5 nights in Mar 2025
Verified

6/10 Okay

Vernita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is great for its location and the front clerks were very friendly and helpful especially the gentlemen than worked in the evenings. He was very helpful. Thank you. My only complain for the hotel is that it smells weird inside. Because it is such an old building more attention should be given to its maintenance. The breakfast however was spectacular.
Stayed 4 nights in Aug 2022
Verified

4/10 Poor

Faisal

Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this hotel, and unfortunately, my experience was far from satisfactory. Upon arrival, I was greeted by two dogs at the entrance, which gave a poor first impression. The lobby and entrance area were noticeably dirty and unkempt. The condition of my room was equally disappointing. It was very outdated, with worn-out furniture and decor that seemed decades old. The cleanliness of the room was questionable, adding to my discomfort. Additionally, the shower door would only close halfway, causing water to spill out onto the bathroom floor, which was both inconvenient and hazardous. Overall, I was very dissatisfied with my stay, especially considering the price we paid. I would not recommend this hotel to others unless significant improvements are made.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbar!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal para visitar Florencia tranquilamente

Hotel un poco apartado del centro pero perfecto para visitar Florencia con tranquilidad. En 15-20min a pie se llega al Duomo. El edificio es muy bonito, habitaciones bien cuidadas, ascensor un poco lento, pero funcionaba bien. Desayuno muy variado y de calidad muy buena. La zona es tranquila y con multitud de restaurantes de mucha más calidad que en el centro, sin tanto turisteo
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Alfonso

Es un hotel de calidad media pero la noche es muy cara para lo que es aunque la accesibilidad y cercanía a las atracciones es muy buena
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Nadja

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nära sevärdheter

Mycket hjälpsam och trevlig personal. Läget var perfekt. Nära sevärdheterna men ändå i ett lugnt område. Frukosten var under all kritik. Torrt bröd och inte mycket att välja bland. Dock bra desserter, men inget man äter på morgonen. Tycker hotellet passar mer som 3 stjärnigt. Men personal får 5 stjärnor.
Stayed 4 nights in Apr 2024
Verified

4/10 Poor

Giovanni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
NULLA DI 4 STELLE
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bello e comodo a due passi dal centro
Stayed 1 night in Dec 2023
Verified

8/10 Good

Vanush

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel staff was very friendly. The room was pretty dated but clean. The location was very quiet.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Lidia

Liked: Staff & service
Disliked: Property conditions & facilities
Ascensore terribilmente rumoroso, camera vetusta
Stayed 1 night in Sep 2023