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Helvetia & Bristol Firenze – Starhotels Collezione

5.0 star property

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Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione

Couples treatment room(s), Turkish bath/hammam, body treatments
Dinner served
Presidential Suite Bristol
Lobby
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via Dei Pescioni 2, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Place, Ponte Vecchio
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room (Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room (Helvetia)

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite (View - Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View - Helvetia)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room (Bristol)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room (Bristol)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite (Helvetia)

Junior Suite (Helvetia)

Junior Suite (Helvetia)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Bristol

Suite Bristol

Suite Bristol

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Presidential Suite Bristol

Presidential Suite Bristol

Presidential Suite Bristol

  • City view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite (Bristol)

Junior Suite (Bristol)

Junior Suite (Bristol)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Cozy)

Room (Cozy)

Room (Cozy)

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Helvetia & Bristol Firenze – Starhotels Collezione

A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a steam room, and valet parking.
Helvetia & Bristol Firenze – Starhotels Collezione offers 89 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Satellite television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a steam room and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Helvetia & Bristol Firenze – Starhotels Collezione. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Cathedral of Santa Maria del Fiore. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Cibrèo Ristorante
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Treat yourself to hot stone massages, body treatments, or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute walk from Piazza di Santa Maria Novella and 6 minutes by foot from Cathedral of Santa Maria del Fiore
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Helvetia & Bristol Firenze – Starhotels Collezione offers its guests a full-service spa, a steam room, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Helvetia & Bristol Firenze – Starhotels Collezione. For a fee, parking is available.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Cibrèo Ristorante - This restaurant specializes in Regional cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Cibrèo Caffè - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Bristol Winter Garden - Onsite restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bristol Winter Garden
  • Cibrèo Caffè
  • Cibrèo Ristorante

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways (95 centimetre high)
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1894
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

  • Pets: EUR 60 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Self parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Pet fee: EUR 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1JJ5NDZ7I
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 394 out of 564 reviews
Rating 8 - Good. 118 out of 564 reviews
Rating 6 - Okay. 32 out of 564 reviews
Rating 4 - Poor. 13 out of 564 reviews
Rating 2 - Terrible. 7 out of 564 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel. Perfect location. Everything was spotlessly clean. The staff were so friendly and accommodating. The spa was out of this world. The breakfast had so much variety. Will definitely be staying there again.
Entrance
Winter Garden where breakfast takes place.
Winter Garden
Ham & mushroom omelette - delicious!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
Amazing staff , Location and room so beautiful
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great staff willing to go the distance to offer us the better room available. Plus, they were sensitive enough to give us a complimentary gift since it was our honeymoon.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Excellent spa and restaurant. Excellent staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The nightly turndown service, front desk attentiveness, clean rooms, and wonderful doormen were all just wonderful.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful the staff was great and The room was amazing. Close walk to downtown dinning shopping!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Everything was excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent restaurant, amazing spa!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

manoz

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly service nice staff place was amazing clean respectful. Beautiful hotel!!!!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

january

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, property is gorgeous, you must try the spa. Marcus and Anna there were outstanding. Breakfast could have more warm options, and the rooms were a little on the small side but to be expected for a European property. Overall truly a 5 star property.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Virna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Florence

Amazing stay , best hotel in Florence. Super service , amazing location.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great service, they really take good care of you here. The room was stunningly beautiful. If I ever come back to Florence, Id like to stay here again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ZORINA

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay great location
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
omg location !!! breakfast amazing ,, staff great ! the stay was beautiful ! will be back!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Chrysostomos

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Excellent hotel, clean and friendly service.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away by the customer service and attention, location of hotel and the room and spa. We could not have been happier.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

JM

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and the best most amazing educated concierges ever!! Both of them!! Definitely worth to stay!!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Family of fove absolutely loves the property. The staf were genuinely the kindest and most helpful and the hotel was beautiful - we loved our adjoining suite / room for the kids - just perfect! And could not be a better location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow ! Amazing hotel

First class , would definitely recommend, great hotel
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Julienne

Liked: Cleanliness, amenities, property conditions & facilities
We had the most wonderful seven night stay at the Helvetia and Bristol last week. From the moment we entered, we were treated so kindly. The entire staff, from front desk to housekeeping to doormen to restaurant staff, were so warm, friendly, and helpful. The rooms were spacious and gorgeous, and turndown service a delight each night, with slippers laid out for us and chocolates on our pillows. The location was central to everything. Truly, there is not a single negative thing I could say - this is a magical hotel. We’ll be back!
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here is next level top of the line! From the staff to the gorgeous rooms, spa with Roman bath, and the restaurant and bar. I would absolutely stay here again and can’t wait to go back!
Stayed 2 nights in Apr 2025