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Homelink Firenze - The Key

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Deluxe Double Room
Lobby sitting area
Deluxe Double Room
Point of interest
Deluxe Double Room | Bathroom

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via Cittadella 22, Florence, FI, 50144
  • Place, Piazza di Santa Maria Novella
    ‪11 min walk‬
  • Place, Central Market
    ‪11 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪17 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Homelink Firenze - The Key

Florence hotel connected to the convention center, near Central Market
Along with a communal living room, this smoke-free hotel has free WiFi in public areas and multilingual staff assistance. Housekeeping is available once per stay.
Homelink Firenze - The Key offers 5 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature down comforters. This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers and bidets. Housekeeping is provided once per stay.
With your stay at Homelink Firenze - The Key, you're connected to the convention center and just a quick walk from Fortezza da Basso. Features include free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include a multilingual staff, an elevator, and a communal living room
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Central Market
As a guest of Homelink Firenze - The Key, you'll find multilingual staff, a communal living room, and an elevator. Public spaces have free WiFi.

This Florence hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Accessibility

  • Lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 25 for check-in between 8:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number IT048017B4BQI9KTZG
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Homelink Firenze The Key
Homelink Firenze The Key Hotel
Homelink Firenze - The Key Hotel
Homelink Firenze - The Key Florence
Homelink Firenze - The Key Hotel Florence

Homelink Firenze - The Key Reviews

Reviews

6.2
Rating 10 - Excellent. 18 out of 82 reviews
Rating 8 - Good. 18 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 22 out of 82 reviews
Rating 2 - Terrible. 12 out of 82 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jonathan

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Overall ok, theres no reception or lobby or anything. We had to use WhatsApp to contact the owner(?) To let us into the apartment building. The bathroom was dirty, but they let us move to another room immediately. Doors work with a code rather than a key so they just texted us to move to a new room No room service, no fresh towels etc during our stay. We probably could have requested them. Ok location, tram T2 goes towards city center, about a 10 min walk.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shawne

Liked: Cleanliness, staff & service, property conditions & facilities
It was walking distance from the train & major important sights. It had an elevator. No daily cleaning.
Stayed 3 nights in Oct 2025

4/10 Poor

Heather

Disliked: Amenities
The room was advertised as a bed & breakfast, there was no breakfast offered. It was also advertised as a bathroom/bidet included IN the room. The bathroom was shared. There was no WiFi even when the weather was sunny and clear. A handful of mosquitos in the room too. I have about 8 bug bites from the five nights I stayed there.
Stayed 6 nights in Oct 2025

8/10 Good

Layla

Stayed 1 night in Oct 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and great comfortable bed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, clean bathroom and nice staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

The lady was very helpful! The room was very cute and comfy! the bathroom was quite mall, but that us just me being picky
Stayed 2 nights in Jul 2025

2/10 Terrible

Deliah, Hamilton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I’m not the kind to give bad reviews but it was shared bathroom no tv and the bathroom too small smells bad I don’t recommend it if you’re staying few days
Stayed 3 nights in Jun 2025

4/10 Poor

Ruth

There is no staff on duty. Everything is run through messages on WhatsApp. The electricity went off for 5-10 minutes my first night without notice, the pipes make gutling amd burping sounds everytime the watee is used (for washing hands, flushing toilet or showering)
Stayed 2 nights in Jun 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, amenities, property conditions & facilities
Shared toilet
Stayed 2 nights in May 2025

4/10 Poor

Inna

Stayed 1 night in May 2025

4/10 Poor

Maher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The check in was remotely done, quick and smooth but the room provided was terrible. The double bed is made using two single beds, not comfortable at all. The room was full of mosquitos and was a graveyard of dead flies and mosquites all around the walls. Toilet was clean but was small and getting into and out of the shower is unsafe as it is very easily slippable
Stayed 2 nights in May 2025

8/10 Good

young

Stayed 6 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very quaint, comfortable, clean. Great location if you are discovering the city. Highly recommend staying here.
Stayed 2 nights in May 2025

4/10 Poor

AMIR

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
building and room are very very old.. for the price they are charging not good value.Just a little bit of effeft will go a long way.
Stayed 2 nights in Mar 2025

4/10 Poor

Jorge

Stayed 2 nights in Oct 2024

4/10 Poor

Thomas

Business traveller
Liked: Cleanliness
Disliked: Amenities
This was a rushed, last minute choice. Only stayed for one night. The door was opened remotely after me trying to get in touch with the person in charge for half an hour. Couldn’t use the elevator as the provided key didn’t work. The room was clean but crammed and felt cheap and worn out. All noice from outside could be heard from the tram to people and scooters during the night. I checked-out as soon as possible. The place is well connected to the train station on foot.
Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities
Place had everything you need when traveling. Close to main station of Florence.
Stayed 3 nights in Sep 2024

6/10 Okay

David

Travelled with partner
The property was located with easy access to the train system.
Stayed 2 nights in Jun 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Staff & service
The bathroom was a little smelly when you flushed the toilet, no matter the contents inside. The entrance is a little confusing, the light is automatic so you have to switch it on when you’re entering. The overall room was nice, the bed was very comfortable, a little creaky. Overall nice stay. Had a problem with my booking and the owner was very lenient and helped me out over the phone. There is no lobby or staff, just an apartment style entrance.
Stayed 1 night in Jun 2024

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a good location, close to the main train/bus station, but at night it's kind of a bit scary, we got stopped 3 times by people asking us for money and following us to the apartment, however nothing happened. Showers are very small and for a medium to big person like me is very hard to take a shower, other than that everything is fine, rooms are clean. I would suggest to put a second pillow per person in the wardrobe for persons like me who like to sleep on two pillows (the ones we found were very soft). Sofia and Ginevra are both very accommodating and helpful.
Stayed 6 nights in May 2024

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty poor

Pretty poor in all honesty. The bed should have been a double but was two single mattresses together. The shower was awful with a massive step just to get into it.
Stayed 2 nights in Jun 2024

8/10 Good

MARIE LOUISE

Travelled with group
Stayed 3 nights in Apr 2024

8/10 Good

Michelle

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Place is small and basic. Ginevra who checked us in was extremely nice and helpful. The location is perfect, far enough away that it’s a quiet street but still walking distance to everything. Also we had pastries and coffee at the same place around the corner every morning that were fantastic
Stayed 2 nights in Apr 2024

4/10 Poor

Alex

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good system to entry to the rooms. Easy money only. They do not expense oil to put in the doors, when open it, very noisy. This is "Supposed" to be an B&B, but no breakfast is offered. They need to change the name for rooms only, this is fake information. Also, NO Information about around, restaurants or how to get to rooms.
Stayed 2 nights in Oct 2023