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Hotel Alessandra

2.0 star property
VIP Access

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Photo gallery for Hotel Alessandra

Lobby sitting area
Superior Double Room, River View
Classic Double Room
City view
City view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Borgo Santi Apostoli 17, Florence, FI, 50123
  • Place, Piazza della Signoria
    ‪3 min walk‬
  • Place, Palazzo Vecchio
    ‪3 min walk‬
  • Place, Uffizi Gallery
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External)

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View

Superior Double Room, River View

10.0 out of 10
Exceptional
(7 reviews)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, River View (Baccio)

Suite, River View (Baccio)

Suite, River View (Baccio)

  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

  • Sleeps 4

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room

  • Sleeps 1

View all photos for Single Room With Private External Bathroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room With Private External Bathroom

  • Sleeps 1

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

  • Sleeps 2

Superior Double Room With River View

  • Sleeps 2

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

  • Sleeps 3

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 3

View all photos for Classic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2

Suite With Terrace

  • Sleeps 4

View all photos for Deluxe Room With City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room With City View

  • Sleeps 2

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About this property

Hotel Alessandra

A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Alessandra offers 25 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the sightseeing around Hotel Alessandra. During your stay, you're just a quick walk from Ponte Vecchio. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the clean accommodations
  • Steps from Salvatore Ferragamo Museum and 3 minutes by foot from Piazza della Signoria
Hotel Alessandra offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Alessandra also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

This Florence hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Hotel Alessandra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 603 out of 899 reviews
Rating 8 - Good. 216 out of 899 reviews
Rating 6 - Okay. 56 out of 899 reviews
Rating 4 - Poor. 13 out of 899 reviews
Rating 2 - Terrible. 11 out of 899 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

gohar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing staff, location is great
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are welcoming and kind, the room was today and the bed comfortable. And the hot water was hot ! What more does one need ?
Stayed 1 night in Jan 2026

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and comfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, from the front end desk to the breakfast room staff, was among the friendliest and most helpful people I've ever met at a hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The boiler failed on the last evening but we were offered compensation immediately which was great. Hotel is in a great location and very comfortable
Stayed 4 nights in Dec 2025

8/10 Good

Aidil

Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff are the most fabulous, wonderful gentlemen in Florence - they made me feel so absolutely welcome. The room is super clean, bright, and had a great view. Location is convenient as well. I truly had the most amazing stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
It was a great stay there! We had a great view from the room. Fantastic breakfast! Very helpful staff. Walking distance from the beach. Beautiful town.
Stayed 4 nights in Nov 2025

6/10 Okay

Chase

Th
Stayed 1 night in Nov 2025

10/10 Excellent

Vadim

Stayed 1 night in Nov 2025

10/10 Excellent

Vadim

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly and helpful staff, delicious breakfast, amazing location. If in Firenze again, this is the place to stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable… Extremely helpful and friendly staff… Breakfast is fantastic!
Stayed 3 nights in Nov 2025

10/10 Excellent

Mery

Liked: Cleanliness, amenities, property conditions & facilities
One block from the PONTE Vechio, this Pensione is right out of the movies! Beautiful location, the service was impeccable. We are here in November so the weather was perfect for sleeping with the windows open. Highly recommended if you want to be in the heart of beautiful Florence.
Stayed 5 nights in Nov 2025

10/10 Excellent

joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Walk to everything…one block away from the Arno river. very clean, comfortable room and pillows. Wonderful staff! Everyone there was extremely kind, helpful and informative. Sweet little terrace with a lovely water view. Do not hesitate to book this property.
View from the terrace
River Arno, 2 min walk from hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

RODRIGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent customer service! Thank you!
Stayed 3 nights in Nov 2025

8/10 Good

Randal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Lang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel and location. Will stay here next time we're in Florence.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ciao Andrea, Monti, Lorenzo, and Matteo! Grazie mille!!! My mom and I absolutely loved our stay at your beautiful hotel in the heart of Florence! The location couldn’t be better. Everything is just a short walk away, from amazing restaurants to all the iconic sights. Everyone at the hotel was so kind, welcoming, and incredibly helpful. Our room was spacious, spotless, and had the most beautiful views. I truly can’t thank you all enough for making our stay so special. There’s even a small lift that fits one person, convenient for getting luggage upstairs! I’ll definitely stay here again next time I’m in Florence and will be recommending your hotel to all my friends!
Stayed 5 nights in Nov 2025

10/10 Excellent

Fahad, Victorville

Stayed 1 night in Nov 2025

10/10 Excellent

Juliana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely great! Wish we could’ve stayed longer.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location to explore Florence! Monti, Alessandra, and Lorenzo make you feel like family. We will absolutely stay here again when in Florence.
Stayed 1 night in Oct 2025

8/10 Good

Justine

Liked: Staff & service, property conditions & facilities, room comfort
An old building with its issues but overall it was good. The shower did not drain at all, and the elevator is tiny but it worked well. The age of the building adds to its charm.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Continental breakfast was outstanding. The hotel was right in the heart of Florence, within easy walking distance to all the sites. The staff was very helpful. The room was spacious and clean. It included a safe for valuables.
Stayed 2 nights in Oct 2025