Hotel Alessandra

2.0 star property
VIP Access

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Photo gallery for Hotel Alessandra

Lobby sitting area
City view
Superior Double Room, River View
Classic Double Room
Daily continental breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Borgo Santi Apostoli 17, Florence, FI, 50123
  • Place, Piazza della Signoria
    ‪3 min walk‬
  • Place, Palazzo Vecchio
    ‪3 min walk‬
  • Place, Uffizi Gallery
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Single Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Classic Double Room

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Single Room, Private Bathroom (External)

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Superior Double Room, River View

10.0 out of 10
Exceptional
(7 reviews)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Suite, River View (Baccio)

  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Quadruple Room

  • Sleeps 4
  • Free Wi-Fi

Single Room

  • Sleeps 1
  • Free Wi-Fi

Single Room With Private External Bathroom

  • Sleeps 1
  • Free Wi-Fi

Similar properties

About this property

Hotel Alessandra

A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Alessandra offers 25 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the sightseeing around Hotel Alessandra. During your stay, you're just a quick walk from Ponte Vecchio. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Salvatore Ferragamo Museum and 3 minutes by foot from Piazza della Signoria
Hotel Alessandra offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Alessandra also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

This Florence hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Hotel Alessandra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 620 out of 930 reviews
Rating 8 - Good. 222 out of 930 reviews
Rating 6 - Okay. 61 out of 930 reviews
Rating 4 - Poor. 14 out of 930 reviews
Rating 2 - Terrible. 13 out of 930 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, charming room, and superb location. Also quintessentially Italian - stay here if you want authenticity and location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to see all the sights. Staff were extremely helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay during our time in Italy. Breakfast was nice, room was beautiful and Monti and staff were so friendly. Would recommend!
Double room
Double room
Bathroom - Double Room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was personally made for us and the staff was always informative and very polite
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kandil

Liked: Cleanliness
Great staff, clean room and top notch service
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff very friendly, they had continental breakfast for €10 if you pay cash and it's very near to all city attractions by waking.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

gohar

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing staff, location is great
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Italian hotel with amazing staff, fantastic location, clean rooms and wonderful communication before and during the stay!! Definitely recommend!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and everything was very clean. Staff were helpful and polite. Excellent location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, very kind and attentive staff. Fantastic location, nearby everything you could want. The room was very comfortable and spacious.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, Amazing staff, will definitely return. We were treated like family by the staff, they are so kind and helpful. Monti made us smile every time we saw him! Steps away from ponte vecchio, perfect location to easily get to the popular sites.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and incredible staff, so friendly and accommodating. They were the best part of our stay. Room was clean and in great condition, sizeable as well. Fantastic location. Would 100% stay again.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Cesar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hotel have lots
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to be able to carry luggage up 20 or 30 stairs before you get to the small elevator. Wonderful staff and terrific breakfast. Room was great.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lang

Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel and location. Will stay here next time we're in Florence.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Vadim

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly and helpful staff, delicious breakfast, amazing location. If in Firenze again, this is the place to stay!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable… Extremely helpful and friendly staff… Breakfast is fantastic!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
The staff, from the front end desk to the breakfast room staff, was among the friendliest and most helpful people I've ever met at a hotel.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Large space. So that was plus. Otherwise, it was a very wonderful stay and we had a complimentary bottle of wine.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Randolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean Hotel with character, friendly and helpful staff, perfect location to explore the area by foot, good range for breakfast.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and comfortable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, fabulous staff, very comfortable bed. Excellent walkable location in the heart of the old town.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The staff was nice and friendly. Walls pretty thin, you can hear people walking through the hallways. Our neighbors were pretty loud, stomping and talking loudly at all hours of the night. Other than that would recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The boiler failed on the last evening but we were offered compensation immediately which was great. Hotel is in a great location and very comfortable
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
It was a great stay there! We had a great view from the room. Fantastic breakfast! Very helpful staff. Walking distance from the beach. Beautiful town.
Stayed 4 nights in Nov 2025