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Hotel Alessandra

2.0 star property
VIP Access

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Photo gallery for Hotel Alessandra

Lobby sitting area
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Front of property
City view
Suite, River View (Baccio) | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Borgo Santi Apostoli 17, Florence, FI, 50123
  • Place, Palazzo Vecchio
    ‪3 min walk‬
  • Place, Piazza della Signoria
    ‪3 min walk‬
  • Place, Uffizi Gallery
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External)

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, River View

10.0 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, River View (Baccio)

Suite, River View (Baccio)

Suite, River View (Baccio)

  • 60 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | City view

Deluxe Room, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

  • Sleeps 4

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room

  • Sleeps 1

View all photos for Single Room With Private External Bathroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room With Private External Bathroom

  • Sleeps 1

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

  • Sleeps 2

Superior Double Room With River View

  • Sleeps 2

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

  • Sleeps 3

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 3

View all photos for Classic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2

Suite With Terrace

  • Sleeps 4

View all photos for Deluxe Room With City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room With City View

  • Sleeps 2

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About this property

Hotel Alessandra

Riverfront hotel in Florence with a bar
A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Alessandra offers 25 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the sightseeing around Hotel Alessandra. During your stay, you're just a quick walk from Ponte Vecchio. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Salvatore Ferragamo Museum and 3 minutes by foot from Piazza della Signoria
Hotel Alessandra offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Alessandra also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

This Florence hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Hotel Alessandra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 557 out of 840 reviews
Rating 8 - Good. 206 out of 840 reviews
Rating 6 - Okay. 53 out of 840 reviews
Rating 4 - Poor. 13 out of 840 reviews
Rating 2 - Terrible. 11 out of 840 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Randolf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean Hotel with character, friendly and helpful staff, perfect location to explore the area by foot, good range for breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrice D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florence haven

The staff was very helpful. When I got mixed up on the breakfast time and missed it, the front desk insisted on bringing croissants and orange juice to my room. Very convenient to the Ponte Vecchio, but on a quiet side street.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is very (VERY) old which adds so much charm and immediately immerses you in the magic of Florence - it is 2 minutes away from the Ponte Vecchio and so many other attractions and great restaurants. The staff are so pleasant and very happy and accommodating - We would 100% stay at this hotel again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great location. Staff was very friendly and accommodating. Would recommend to everyone. Great value.
Stayed 1 night in Sep 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service
We had a fantastic stay at Hotel Belvedere & Tre Re. The staff were incredible — friendly, helpful, and couldn’t do enough for us. The location is perfect, just steps from the marina and everything you need, but still peaceful. Our room was large, spotless, and had all the essentials, plus some thoughtful touches. The highlight was our balcony with stunning views over the water — absolutely breathtaking. For a 3-star hotel, this exceeded our expectations in every way. Excellent value, and we’d definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Theresa

Stayed 3 nights in Sep 2025

10/10 Excellent

T. A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly excellent hotel. Built in 1570! WOW. Ask for room 21 or 22. River view, lovely
Stayed 3 nights in Sep 2025

6/10 Okay

Todd

Stayed 2 nights in Sep 2025

10/10 Excellent

Asmaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to get your bags to 2nd floor to reach the tiny elevator
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley, Los Angeles

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Friendly and accommodating staff. Rooms were well decorated and clean Beds comfy and AC worked great.
Stayed 1 night in Aug 2025

2/10 Terrible

Nathan

Stayed 2 nights in Jun 2025

8/10 Good

Vasan

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel-excellent location ! Very clean and comfortable! Would recommend-lots of stairs to get up to reception though
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, amazing views and superb service. We will be back. It was that good.
Stayed 3 nights in Jul 2025

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

Basic but comfortable room. Friendly and super helpful staff and hotel close to everything you will want to see in Florence. Good amenities for the price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, amazing view! Central location was amazing and the service was so friendly. And a great price too!
Stayed 4 nights in Jul 2025

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended - fantastic hotel

Such a wonderful stay! The staff were fantastic, room was huge and lovely (the rating is far higher than a two star) - quiet as requested for my daughter and I. Location - brilliant. Honestly a truly faultless stay, would highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of the hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Pamela

Stayed 3 nights in Jul 2025

10/10 Excellent

Paola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were very kind and responsive to the clients' needs. The location of the hotel is excellent and the room we were given was clean, quiet and air-conditioned. Very comfortable bed. If you have heavy suitcases ask the staff to leave them in a storage space downstairs. Before reaching the internal elevator leading to the front desk there are at least twenty steps. Excellent experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Branka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location + staff

Fantastic location! We were always max 15 min away from anywhere we needed to be. The room is very simple but has all the necessities. The shower has great water pressure and always had hot water. The staff is always helpful. You do have about 30 steps to the elevator so keep that in mind, and we did notice that the blanket in the closet had some stains on it, which is why I said 4 stars on cleanliness. They have water in the fridge for 1 euro which is super reasonable. A decent place to stay for a few days
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and close to almost everything you would want to do in Florence.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

An incredible hotel near everything. The staff was amazing, polite, friendly. Greatest service ever in an hotel. We don’t know the name of our host but rarely we have experience such an amazing welcome. We recommand +++ 10/10.
Stayed 2 nights in Jul 2025