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Hotel Alex

3.0 star property

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Photo gallery for Hotel Alex

Desk, soundproofing, free cots/infant beds, travel cot
A parking lot with several cars parked in a row.
Standard Quadruple Room | Room amenity
Flat-screen TV
Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Via Baccio da Montelupo 18/20, Isolotto, Legnaia, Florence, FI, 50149
  • Place, Parco Fedi
    ‪11 min walk‬
  • Place, Arno River
    ‪18 min walk‬
  • Place, Cascine Park
    ‪18 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Standard Double or Twin Room

Desk, soundproofing, free cots/infant beds, travel cot

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Desk, soundproofing, free cots/infant beds, travel cot

Standard Triple Room

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Desk, soundproofing, free cots/infant beds, travel cot

Standard Quadruple Room

  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

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About this property

Hotel Alex

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Hotel Alex offers 25 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with single sofa beds. Flat-screen televisions come with cable channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hotel Alex, you'll be within walking distance of Arno River. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Trattoria Annaré
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Arno River and a few minutes from Fortezza da Basso
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Alex also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Florence hotel is smoke free.

Trattoria Annaré - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bar&Bistro by Annaré - This bar serves breakfast and lunch. Happy hour is offered. Open select days.
24-hour room service is available.
A hosted evening meal is available for a surcharge on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Hosted evening meal available on weekdays for a fee
  • Snack bar/deli

Restaurants on site

  • Bar&Bistro by Annaré
  • Trattoria Annaré

Family friendly

  • In-room cot
  • In-room sofa bed
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (6:00 AM - 10:00 PM) and Sunday - Sunday (6:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 20 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Saturday: 6:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Alex Florence
Alex Florence
Alex Hotel Florence
Hotel Alex Hotel
Hotel Alex Florence
Hotel Alex Hotel Florence

Hotel Alex Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 114 reviews
Rating 8 - Good. 61 out of 114 reviews
Rating 6 - Okay. 19 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 2 out of 114 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arun

Pleasant stay in Bologna close to airport

Neat rooms Good breakfast Parking Friendly staff in front desk
Stayed 1 night in May 2025
Verified

8/10 Good

Kregg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff from front desk to gentleman who prepared the breakfast to the maids were all very friendly, nice and helpful.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alex was a cute place to stay. It was very clean. Bathroom was on the small side. Breakfast was a nice selection.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Shariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Spoke English very well. And guided us very well.
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Veronica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff were super friendly, but the hotel is undergoing renovations on the exterior and the rooms are not in very good condition.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
A very basic hotel with an excellent restaurant and very helpful staff. 20 mins away from Florence catch the T1 into the city. We liked the hotel but its very old fashioned and may not appeal to everyone. Excellent value for money.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
The gentlemen who checked us in was excellent! He was very attentive and helpful! He communicated to us through WHAT'S APP which was very helpful!
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Claudia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
With plaster hanging off the ceiling & a shower cubicle so small that my 6 foot son doesn’t fit in it we were not impressed or pleased with our stay at this hotel.
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

춥고 멀다.

피렌체 중심가와 멀고 방이 춥다.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unico

Favoloso
Stayed 1 night in Feb 2024
Verified

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho soggiornato soltanto una notte da loro ma sono stata veramente bene!! hotel molto pulito anche se in alcuni casi un po' datato. personale cordiale, disponibile e disponibile. molto buona la colazione.
Stayed 1 night in Dec 2023
Verified

8/10 Good

ANTONI

Liked: Cleanliness, staff & service, amenities
personal muy amable, desayuno perfecto. La habitación a la calle, era ruidosa y le faltaría una renovación, pero también estaba equilibrada la calidad/precio.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Frédérique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien pour un court séjour

Avons apprécié le personnel, la chambre, le petit déjeuner, le parking fermé. L'accès au vieux centre de Florence est très facile par le tramway, environ 20 mn. Bref, nous sommes satisfaits de notre séjour à l'Alex. Merci à l'équipe
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Nathalie

Liked: Staff & service, amenities, property conditions & facilities
Petit resto sur place, mais insonorisation un peu faible.
Stayed 2 nights in Mar 2023
Verified

2/10 Terrible

Alessia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Non abbiamo terminato il nostro soggiorno..all'arrivo la porta della stanza 105 era usurata e si faceva fatica ad aprirla e chiuderla, il bagno non finestrato aveva l'impianto di aerazione guasto (da noi immediatamente segnalato al personale), l'unica porta nella stanza che dava in un terrazzo, fatiscente con muffa e i fili esterni in bella vista e usurati quindi pericolosi, con la persiana rotta: non si chiudeva fino alla fine (fino a metà) e rumorosa. Il bello arriva quando ci siamo stesi nel letto e abbiamo iniziato ad avere prurito. Inoltre non abbiamo chiuso occhio tutta la notte perché i rumori provenivano da sopra, da sotto e in parte fino alle 5 della mattina. Muri ultra fini. Impianti dei bagni obsoleti e rumorosi..sentivamo tutti i vicini che tiravano l'acqua e che parlavano/urlavano fino alle 5 di mattina. Nel sito Expedia c'erano foto completamente diverse dalla camera a noi presentata, ma tralasciando questo non potevamo sapere che certi servizi o condizioni dell'hotel fossero così scadenti. Di hotel 3 stelle in questi anni ne abbiamo visti e non è solo per una questione economica visto che se era tutto apposto non avremo avuto nulla da ridire per 2 giorni ci saremo adattati. Non era un soggiorno dal valore di 330€
Verified

8/10 Good

Adrien

Liked: Staff & service, property conditions & facilities
Chambre confortable mais pas insonorisée. Première nuit difficile, match de foot avec cris dans l’hôtel ou à côté, bref on avait l’impression que les gens étaient dans la chambre. Les autres nuits mieux mais bruyant quand même. Entre les voisins du dessus qui mettent la musique à fond ou qui traînent les chaises… Sinon l’hôtel est bien placé ( 5 min du tram), le resto de l’hôtel est pratique et bon. Le parking est vraiment un plus surtout a ce prix.
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel tiene una buena ubicación, cuenta con estacionamiento propio el cual tienes que pagar pero es accesible al igual que el desayuno, solo no esperes gran cosa, sin embargo suficiente para comenzar el día, te recomiendo moverte en transporte público y dejar tu vehículo en el Hotel ya que es complicado encontrar estacionamiento disponible en el centro de la ciudad, mi habitación estuvo amplia, pero los colchones no fueron muy cómodos, el internet nos fallo, la señal del wifi no era suficiente en la recamara
Stayed 1 night in Aug 2022
Verified

8/10 Good

Helga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beim Hotel war alles in Ordnung.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Missak

Liked: Cleanliness, staff & service, property conditions & facilities
It was missing a room fridge
Stayed 1 night in May 2022
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia della camera Personale molto gentile
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Propre et bien situé

Hôtel propre et bien situé (à 3min de l'arrêt de TRAM, et à 6 arrêts de la station du centre ville). Le personnel est très sympathique et les chambres confortables. Les petits déjeuners comportent de très bonnes viennoiseries à volonté.
Stayed 5 nights in Aug 2021
Verified

8/10 Good

Moe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff and helpful, I like the place clean near from federga station
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Struttura decadente, wc in corrispondenza con la doccia... strettissimo. A colazione cornetto bruciato. Frigo mancante, così come aria condizionata. Mancanza di zanzariere alle finestre.
Stayed 1 night in Sep 2019
Verified

8/10 Good

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to highway and city center easy to reach via tramvia. Excellent breakfast included.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service

Faltaría minibar en habitaciones.

En general las instalaciones están bien, nada de otro mundo. El desayuno es muy bueno,lo mejor que tiene. Para ser lo que es y el precio podrían poner un minibar en las habitaciones. Florencia es un lugar caluroso, es lo mínimo. Realmente mi estancia no fue tan confortable debido a esto.
Stayed 1 night in Aug 2019