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Hotel Embassy

4.0 star property

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Photo gallery for Hotel Embassy

Property entrance
Daily full breakfast (EUR 15.00 per person)
Deluxe Double or Twin Room | Terrace/patio
Lobby sitting area
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Via Jacopo Da Diacceto 8, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪10 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪10 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪14 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Classic Double Room

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Classic Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room Single Use

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room with French bed

Double Room with French bed

Double Room with French bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

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About this property

Hotel Embassy

This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and concierge services.
Hotel Embassy offers 38 air-conditioned accommodations with safes and slippers. Pillowtop beds feature down comforters. Televisions come with digital channels.

Bathrooms include bathtubs or showers and bidets. This Florence hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Embassy. During your stay, you're just a quick walk from Palazzo dei Congressi. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Basilica of Santa Maria Novella
  • Cats and dogs welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Embassy. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The parking fee is EUR 30 per van vehicle, per night.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 15.00 for adults and EUR 15.00 for children
  • Self parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Embassy Florence
Hotel Embassy Florence
Embassy Hotel Florence
Hotel Embassy Hotel
Hotel Embassy Florence
Hotel Embassy Hotel Florence

Hotel Embassy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 91 out of 146 reviews
Rating 8 - Good. 37 out of 146 reviews
Rating 6 - Okay. 12 out of 146 reviews
Rating 4 - Poor. 1 out of 146 reviews
Rating 2 - Terrible. 5 out of 146 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Katrina Gaile

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly they manage to provide our request and meet beyond our expectations. Recommended hotel plus it is just near the train station.
Stayed 1 night in Jan 2026

10/10 Excellent

Edna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room amenities 10/10. Staff very patient and kind
Stayed 3 nights in Jan 2026

10/10 Excellent

Xin, St. Louis

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, and set up. We stayed in a family suite with a bunk beds for 2 kids. We reserved 3 such rooms for our group. They are all clean and cozy. The rooms were newly renovated. The bathroom is definitely a highlight. Very nice shower room, strong water pressure. 2-3 mins walking to train station which we took every day to downtown Zurich. Highly recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pacharee, ALEXANDRI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and spacious. The breakfast was fresh and delicious with many options. Walking distance to the train station which was important to us.
Stayed 1 night in Nov 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room accommodation and staff were both amazing.
Stayed 1 night in Oct 2025

8/10 Good

Oluwapelumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Embassy was great. It was located close to the train station, so it was quick and convenient to get to the station when travelling to other cities for day trips etc. However it is very close to the trams and unfortunately you can hear the trams going by periodically even with the windows closed. That didn’t bother us too much though. The room was spacious, clean, and had what we needed, however we wished the room had a couch or some chairs to sit on so we would have more comfortable options to sit on instead of sitting on the bed. The room had 2 stools, which get uncomfortable for the back if sitting for a long time. The staff were very kind and helpful. Breakfast was tasty and had many options. Great affordable pick for those traveling to Florence.
Stayed 5 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
UNA
Stayed 3 nights in Oct 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, excellent service at the reception dedk
Stayed 5 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff were lovely. Room was big and clean. Shower was great. Only two slight negatives we're the bed is a tad hard and it can get noisy from activity in the hotel, depending which room you get. We had a room that got a bit of noise from people walking past, although it didn't really bother us as we were always too tired from enjoying Florence to notice!
Stayed 2 nights in Oct 2025

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was really small, we asked to be moved as the room was barely big enough to walk round the bed. The bathroom and wardrobes were on a different level to the bedroom s the floor space was so small.
Stayed 3 nights in Sep 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florence break

Lovely hotel close to what we needed. Everyone was very friendly and the hotel was very comfortable. We were woken at 7:30 by the cleaners coming into the room and not realising that we were in the room asleep.
Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay here again. Stayed in a room with no normal windows, just skylights. Very unsettling area around the hotel as well
Stayed 2 nights in Sep 2025

10/10 Excellent

Angenie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, close to train station. Was able to walk to most attractions
Stayed 4 nights in Sep 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. Hotel was close to station, convenient and walking distance to centre. Room was clean and staff were very kind. Would stay again for our next time in Florence!
Stayed 2 nights in Sep 2025

10/10 Excellent

BENJAMIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbly placed hotel for rail travel into Florence and onlt a short walk from the major sights of the city. Staff were incredibly helpful both on check in and check out and the room was lovely. Breakfast was fine. Location is less inviting at night but all city train stations have similar problems.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

David, Chicago

Stayed 2 nights in Aug 2025

10/10 Excellent

Madalina

Liked: Cleanliness, staff & service, property conditions & facilities
So close to all the trains and attractions and so helpful in every way
Stayed 2 nights in Aug 2025

10/10 Excellent

Meg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast in the morning with great service. The staff was polite, friendly and very helpful. After check out they will store your bags for you while you enjoy the city. Would definitely stay there again.
Stayed 1 night in Aug 2025

2/10 Terrible

Nirav

Stayed 2 nights in Aug 2025

2/10 Terrible

Sandeep

Stayed 4 nights in Aug 2025

8/10 Good

Olivia

Stayed 1 night in Jul 2025