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Hotel Esperanza

2.0 star property

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Photo gallery for Hotel Esperanza

A terrace with two chairs, a table, and potted plants.
Aerial view
Exterior
Premium bedding, down duvets, Select Comfort beds, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
Via dell Inferno 3, Florence, FI, 50123
  • Place, Via de' Tornabuoni
    ‪1 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Ponte Vecchio
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Classic Quadruple Room

A single bed with a white and brown bedspread, a dark brown pillow, and a window with dark curtains.

Classic Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Single Room

A hotel room with a bed, a desk, a chair, a mirror, a telephone, and a window with curtains.

Classic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Camera Classic Economy

A modern hotel room with a large bed, two pillows, a bedside table, and a nightstand.

Camera Classic Economy

9.0 out of 10
Wonderful
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Tripla Economy

A bed with a wooden headboard and a purple accent, flanked by two nightstands.

Tripla Economy

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Tripla Superior

A hotel room with two beds, each with a headboard and pillows.

Tripla Superior

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Camera Classic Superior

A bed with a wooden headboard and two brown pillows.

Camera Classic Superior

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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Exterior
Guest House Bel Duomo
Historic Centre of Florence
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Extra beds/cots
4.3 out of 5, Excellent, 975 reviews
The price is €95
includes taxes & fees
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Guest House Bel Duomo

About this property

Hotel Esperanza

This smoke-free hotel features self parking, free WiFi in public areas, and multilingual staff assistance.
Hotel Esperanza offers 11 accommodations with complimentary bottled water and coffee/tea makers. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Esperanza , you're just a quick walk from Ponte Vecchio. Features include free WiFi in public areas and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include luggage storage
  • Just a 4-minute walk from Piazza di Santa Maria Novella and 6 minutes by foot from Ponte Vecchio
  • Cats and dogs welcome for a fee
Hotel Esperanza offers its guests multilingual staff. Public spaces have free WiFi. For a fee, parking is available.

This Florence hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 28 per day; reservations required; discounts available
  • Secured, covered parking on site (EUR 35 per day)
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 24 steps to reach entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per day (maximum EUR 30 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are available for EUR 10 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 35 per day
  • Nearby parking fee: EUR 28 per day (5 ft away)
  • Pet fee: EUR 20 per pet, per day (maximum EUR 30 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1E6IKIYMV
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Esperanza Florence
Hotel Esperanza Florence
Hotel Esperanza
Hotel Esperanza Hotel
Hotel Esperanza Florence
Hotel Esperanza Hotel Florence

Hotel Esperanza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 225 reviews
Rating 8 - Good. 59 out of 225 reviews
Rating 6 - Okay. 29 out of 225 reviews
Rating 4 - Poor. 8 out of 225 reviews
Rating 2 - Terrible. 1 out of 225 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Lina

Liked: Cleanliness, staff & service
Disliked: Amenities
Room is clean, staff are amazing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Taija

Liked: Cleanliness, staff & service
Location is amazing. Easy walk to all attractions. Aldo was amazing and got us reservation to a lovely reataurant.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, property conditions & facilities
Clean rooms great staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Cesillia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! Will be staying here again
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Lori

Liked: Cleanliness
Good location, friendly staff.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Zhengsheng

Liked: Staff & service
Disliked: Amenities
They charged a different city tax paid by cash than Expedia said. Location is very good and convenient.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing people!! Aldo was amazing and showed us many spots in the city to visit. Very welcoming and amazing place to stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the kind of property that is listed as a “hidden gem”. It’s not on a Main Street, but is so increasingly central. The room was beautifully done and we slept like kings. The staff went the extra mile and that was really appreciated. We will definitely be staying here again!! Florence is wonderful and needs more time than we had on this trip so we’ll be back here to stay!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
this place was down a little street that would look like a laneway to canadian but once you are inside this place was very clean and the staff where very helpful thanks to both of you for all your help with my suit cases
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service
Disliked: Amenities
If you are looking for an affordable place in Florence, this is not a bad option. It is a little rundown from a maintenance perspective. But the staff was courteous, and it felt safe overall.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful in providing options of places to visit and helped us prioritize and get as much done as we could in 2 days
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cataldo

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal little spot in the heart of the city. Close to everything. 10 minute walk to every attraction. It’s simple but perfect for a night or two. And the staff is very nice and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
Staff was extremely kind and helpful. Room was clean and excellent location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, property conditions & facilities
Great area to stay . Hotel nice and clean .
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Disliked: Amenities
located close to Palazzo Strozzi & Il Duomo, this boutique hotel is located on upper floors but has no elevator. also, the rooms are very small & sparsely furnished, and the bathrooms are tiny, like what you would find on a cruise ship.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff but they arent there 24 hours. Great recommendations, great price. Close to everything just a little hard to find if you are coming in at night
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities
Host was very friendly and helpful with navigation to top local attractions and dinning spots
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff was very welcoming, accommodating, and helpful!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Antonina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely phenomenal! Andre was responsive, kind, willing to work with us when we took a long day trip, and always friendly. He and another staff member helped us with our heavy bags and they helped us book another night when we wanted to extend our trip. The location was wonderful in accessing Firenze easily. We will stay here again on our next visit!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a nice spot close to the water and a few restaurants. Clean and nice room/facilities
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

cinderella

Liked: Cleanliness, staff & service
very close to everything and staff were very friendly and accomodating
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and extremely helpful staff!
Stayed 1 night in Jun 2025