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Hotel Ester

3.0 star property

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Photo gallery for Hotel Ester

Superior Double or Twin Room
Reception
Front of property
Double or Twin Room | Balcony view
City view from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Room service

Explore the area

View in a map
Largo Fratelli Alinari 15, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Central Market
    ‪3 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Ester

This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, express check-out, and tour/ticket assistance. Change of towels is available on request.
Hotel Ester offers 19 air-conditioned accommodations with safes and complimentary bottled water. Accommodations are furnished with desk chairs and dining tables. Select Comfort beds feature Egyptian cotton sheets and premium bedding. This Florence hotel provides complimentary wired and wireless Internet access. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided.
With your stay at Hotel Ester, you're connected to the convention center and just a quick walk from Basilica of Santa Maria Novella. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi and wired Internet
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Piazza di Santa Maria Novella and 3 minutes by foot from Basilica of Santa Maria Novella
As a guest of Hotel Ester, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Hotel Ester also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This Tuscan-style Florence hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (EUR 20 per night)
  • Extended parking on site (EUR 20 per night)
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 2 buildings
  • 3 floors
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 20 per night
  • Extended parking fee: EUR 20 per night
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ester Florence
Ester Hotel
Ester Hotel Florence
Hotel Ester Florence
Hotel Ester
Hotel Ester Hotel
Hotel Ester Florence
Hotel Ester Hotel Florence

Hotel Ester Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 195 reviews
Rating 8 - Good. 81 out of 195 reviews
Rating 6 - Okay. 35 out of 195 reviews
Rating 4 - Poor. 13 out of 195 reviews
Rating 2 - Terrible. 4 out of 195 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marianela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to amenities and good size for families
Stayed 1 night in Oct 2025

8/10 Good

Stella

Travelled with family
Liked: Cleanliness, staff & service
Very convenient and close to the main train station. Walkable to all the attractions sights.
Stayed 2 nights in Oct 2025

8/10 Good

Kamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a spacious, clean room. walking distance to the train station. Other than the wifi issue, everything was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eron

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location near to train station clean tidy room and very spacious
Stayed 1 night in Aug 2025

4/10 Poor

Donald, Natick

Travelled with family
Disliked: Amenities, property conditions & facilities
The Hotel was not what my family of 3 Expected and the pictures do not accurately portray what this hotel looks like. You cannot see The Duomo from your windows! Complete false advertisement. Finding this place was kind of hard as you could walk past it and miss the entrance because they don’t even have a Facade! Just small lettering with 4 other hotels that you can’t even see from the other side of the street so we walked right past it. It was a bad sign when two local merchants had never heard of the hotel. Once inside the entrance is an ugly dungeon with a cranky 100 year old lift for your bags. The check in was fine and the Gentleman was nice but our room was completely separate from the hotel back near the ugly entrance . The room is 2 floors which I liked. The mini fridge had a freezer which most hotels do not so that was nice for making ice. And the Air Conditioning was excellent! The beds were fairly comfortable and the shower was nice. But there was no dresser to store your clothes so we had to stuff them in the night stand drawer or keep them in our suitcases. There were almost zero extras like shampoo stuff. The remote control for the TV was missing the cover for the batteries so they kept falling out which is just shows that they don’t even care. This is not a 3 star hotel. More like 2. It’s for young people backpacking around Europe and staying for a night or 2. I do blame myself for not researching the place better so you live and you learn.
Stayed 5 nights in Jun 2025

4/10 Poor

Vanessa

Disliked: Room comfort

Is OK; but I expected more

This is an 3 star hotel; but compare with others, feel a little less. Have a very good location near to the principal train station and to Mercato Centrale San Lorenzo. The size of the room is OK, but it smelled damp when we entered on it. For hygiene reasons, I would have preferred a small new bar of soap to a used bottle in the shower.
Stayed 2 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feeling cosy in Florence

Nice little boutique hotel just off the main street. on the right hand side. Both host and receptionist were very friendly and helpful. Room was small but comfortable. Old style lift was a little quirky. Great little place for those on a budget.
Stayed 1 night in Feb 2025

6/10 Okay

Maksym

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Rajesh

Disliked: Staff & service, amenities, property conditions & facilities
Try to avoid staying in this place. The hotel is located seperately. The picture and reality is different. Also, when I asked for room change the attendant became rude. I has to calm him down. After that he was fine. But the initial lack of empathy reaction to my ask for a change and I gave the reason on why I need to change. I will never stay here again.
Stayed 2 nights in Jun 2024

8/10 Good

Prashant, Mississauga

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Megan

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and quiet room!

This hotel was better than what I expected. We only stayed for one night but I really enjoyed the room's cleanliness and the setup. This hotel is within walking distance to the train station and the staff is amiable, English-speakers and professional. I will go back to this hotel in the future.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to train station. Great staff.
Stayed 1 night in May 2024

2/10 Terrible

Adrian

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
this property inside the hotel room was extremely dirty. While the surface appeared clean when I drew back the fitted sheets, they were stains all over the mattress. On top of that there was very little toiletries in there. The door will not lock. The carpet and I use that word loosely on the stairs was coming up and half of it was missing. There was tape that they used on the stairs. This is not a three star property. This is a two star at best. The one good thing about this property was the view from my room as I saw the top of the cathedral. For the price it is not worth what you're paying. I didn't even stay the whole time. I left out of concerns for my own safety and cleanliness. The staff was cordial but cold. The area, however, was convenient for walking the sites

8/10 Good

Jing

Travelled with family
Liked: Staff & service
Very convenient location, but room are out of date, no blanket, staff are very nice!

10/10 Excellent

Ayse Inel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Aug 2023

10/10 Excellent

Irsa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel ester is conveniently located beside the train station, which is exactly what I needed. The area around the building is not quiet, but that is expected. There was a grocery store nearby, which was great. The duomo was only a short walk away. The hotel room was clean and well maintained. The bathroom walls were the only ones that might need maintenance at some point, due to moisture buildup over time. Overall a nice convenient location.
Stayed 3 nights in May 2023

2/10 Terrible

hyungsik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very poor facility

everything is so below the price
Stayed 2 nights in Jun 2023

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, comfortable room

Convenient for Unità tram stop and historical centre. Comfortable room. Friendly and helpful staff.
Stayed 1 night in Apr 2023

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Gus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Florence is an old city but full of history the hotel is also very old our room was the biggest the bathroom was very spacious for the price we paid is worth it and is with in walking distance to the train terminal and the light rail that take you to the airport next to the hotel I paid €1.50 per person straight to the airport no need for taxi at all if you stay at this hotel loved it, the staff was nice friendly helpful, all the restaurants are very close.
Stayed 2 nights in Jun 2022

10/10 Excellent

Natalja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel in an excellent location. One can walk to Duomo in under 5 minutes and 15 to all other main attractions. The main train station is just two minutes away waling. The staff are super friendly, kind, and helpful. The room itself was very spacious and so was the bathroom. Highly recommend.
Stayed 4 nights in Nov 2021

6/10 Okay

Anthony, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The good: Easy access to trains, tram to airport, easy walk to most of the tourist spots, and a lot of food and drink around the hotel. The bad: Room was nothing like the pictures posted and had a musty smell. View from room was the other side of the building with almost no sunlight. Entrance to the building feels like a garage. Overall hotel has more of the feel of a hostel than a hotel. Have been to Florence before and in the same price range you can find a nicer place.
Stayed 3 nights in Oct 2021

8/10 Good

Val

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient. Quick access to metro lines, eatery’s, and shops.
Stayed 1 night in Aug 2021

10/10 Excellent

Alex

Stayed 3 nights in Jul 2021