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Hotel Ferretti

2.0 star property

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Photo gallery for Hotel Ferretti

Front of property
Reception
Hallway
Food and drink
View from property

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Via Delle Belle Donne 17, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

Desk, laptop workspace, free WiFi, bed sheets

Double Room, Ensuite

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, Private Bathroom (External)

Double Room, Private Bathroom (External)

Double Room, Private Bathroom (External)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, City View

View from room

Classic Room, City View

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, City View

View from room

Superior Room, City View

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Private Bathroom

Desk, laptop workspace, free WiFi, bed sheets

Family Room, Private Bathroom

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Superior Apartment, Private Bathroom

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Loggia Fiorentina
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
3.9 out of 5, Good, 669 reviews
The price is €47
includes taxes & fees
6 Jan - 7 Jan 2026
Loggia Fiorentina

About this property

Hotel Ferretti

Hotel in Florence, steps from Piazza di Santa Maria Novella
Along with express check-in, this smoke-free hotel has express check-out and free WiFi in public areas. Other amenities include multilingual staff assistance.
Hotel Ferretti offers 16 accommodations with complimentary toiletries and ceiling fans. Digital television is provided. Bathrooms include showers with rainfall showerheads.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Ferretti. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Services include a virtual front desk
  • Steps from Piazza di Santa Maria Novella and 6 minutes by foot from Cathedral of Santa Maria del Fiore
As a guest of Hotel Ferretti, you'll find multilingual staff, express check-in, and express check-out. WiFi is free in public spaces.

This Florence hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. A virtual front desk provides assistance to guests.
Property Registration Number IT048017A1DVVF8DMY
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hotel Ferretti.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ferretti Florence
Ferretti Hotel
Ferretti Hotel Florence
Pensione Ferretti Hotel Florence
Hotel Ferretti Florence
Hotel Ferretti
Hotel Ferretti Hotel
Hotel Ferretti Florence
Hotel Ferretti Hotel Florence

Hotel Ferretti Reviews

Reviews

6.6
Rating 10 - Excellent. 74 out of 373 reviews
Rating 8 - Good. 108 out of 373 reviews
Rating 6 - Okay. 77 out of 373 reviews
Rating 4 - Poor. 49 out of 373 reviews
Rating 2 - Terrible. 65 out of 373 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: close to rail station. Bad: no toilet paper despite numerous requests, shower mixer missing so could not wash, dirty sheets on bed. There were roadworks happening outside from 11pm till 2am so could not sleep despite using earplugs. Nobody at reception in the morning to discuss our concerns. Worst hotel ever! Plus they tried to overcharge the city tax.
Stayed 1 night in Sep 2025

2/10 Terrible

Skylar

Disliked: Staff & service, property conditions & facilities
The room I got did not look like the photos. The bathroom on my floor has no toilet paper for 1.5 days and there was no handle on the prison like shower so it only ran cold water. Overall hated my stay.
Stayed 2 nights in Sep 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities

Pickpocket Paradise

I was pickpocketed while checking in! Unbelievable. You had to use a code to get in the door at street level. The reception is upstairs. I got in the door at street level and there were two men in the hall talking. I had two large suitcases. One man immediately put out his cigarette and stated to lift the other end of my case. The other man stayed behind me and I lifted the 2nd bag upstairs. The 2nd man followed me up the narrow stairs. When we got to Reception, both men went back downstairs. There was a delay in getting my key. When I got to my room I discovered my pants pocket was cut open and my wallet was gone. There was a wash hand basin in the room with a small tablet of soap and a sachet of hand cream / moisturiser. I was also provided along with towels. However there was no outlet pipe attached to the hand basin so when I poured a bottle into the basin it splashed out on my feet.
Stayed 1 night in Sep 2025

6/10 Okay

FLORIN

They should invest in upgrading the rooms. Overall was not bad but for Europe you expect something more.
Stayed 1 night in Sep 2025

8/10 Good

Syed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good location. But no air conditioning made it difficult in month of August. Otherwise it was nice and comfortable stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Tatiana

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever They never sent the code to get in has to call to the “emergency number” they gave it to me and the room number once I got in it was self check in there were no keys for the assigned room they told me, u call back again to the “emergency number” and they said they were en Rome so they couldn’t do anything. There was a guy that lives there but supposedly doesn’t work for the hotel but he was wearing a shirt with the hotel logo, he had no answers neither solutions he just stood there and look us trying to call the help number. I had to take the keys available and start opening doors to check what room was available. AVOID THIS “HOTEL” It is so sad that Expedia can’t do anything on this cases you guys should take care or your customers and help them with solutions. -1 stars to Expedia too.
This was the “lobby” one one was there and no keys for the rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Said

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Rachel

Disliked: Staff & service, property conditions & facilities
The location is great but for me that’s where it ended. The rooms are okay but without air conditioning in the hot summer it’s very hard to sleep.
Stayed 3 nights in Aug 2025

4/10 Poor

Mason

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap and not so cheerful

If you want location this will work.but nothing else really.ceiling fan was useless in the heat and lead to £ terrible night’s sleep
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Launa

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a terrible place. There is no AC in the room. The room was dirty. The shower knob was broken. And we found cockroaches in the room. We left as soon as we seen them and got a different hotel. Do not recommend. Find somewhere else to stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Peter

Disliked: Staff & service, property conditions & facilities

Poor quality needs maintenance

The toilet runs continuously and randomly flushes all day and night. No handle on the shower to control the water. I had to find a bottle opener to be able to turn on the shower and control the temperature
Stayed 1 night in Jul 2025

10/10 Excellent

Darius

Stayed 3 nights in Jul 2025

6/10 Okay

Carlos

Stayed 2 nights in Jul 2025

2/10 Terrible

Shaianne

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE. Absolutely no front desk. We showed up and could not get our hotel room open. Dirty and poorly maintained place with absolutely awful customer service. Management would not answer the phone for us nor Expedia. Not sure why this listing isn’t removed.
Stayed 2 nights in Jun 2025

4/10 Poor

Patrick

Stayed 1 night in Jun 2025

2/10 Terrible

Marshall

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No A/C was a major downside. Shower curtain was moldy, floor was disgusting, front desk was empty nearly the entire time. Worst hotel of our trip by far.
Stayed 1 night in Jun 2025

8/10 Good

Guy

Business traveller
Disliked: Amenities, property conditions & facilities
Great location and good value for money. Basic but I slept very well and there was nice hot water.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sarosh

Stayed 2 nights in May 2025

2/10 Terrible

Kayla

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property was very dirty. The cleaning lady came once in our 4 night stay. There was no fitted sheets on the bed, only a top sheet which moved all night leaving the mattress exposed to be slept on, which felt so disgusting. We put our clothes down to make it feel a little cleaner. Would not come back here again, totally not worth the price.
Stayed 4 nights in May 2025

6/10 Okay

monica

Travelled with family
Liked: Cleanliness
Lack of service. Nobody around . We were out of toilet paper, no
Stayed 3 nights in May 2025

10/10 Excellent

Cherry

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service, double booked

We were double booked and they couldn’t find alternate accommodation for us so we had to book our own accommodation that night for our two night stay. Have emailed and WhatsApped the hotel about this for a refund and cover for the extra cost of the other hotel but no reply. Very very bad customer service!!
Stayed 2 nights in May 2025

6/10 Okay

Massimiliano

Travelled with partner
Very good location near the train station and basically in the centre. Internet is fast No elevator, and with big suitcases it's a nightmare. I stayed there for 2 nights and the hot water worked on the first day only. The room is very small. No physical reception, but easy to communicate via whatsapp
Stayed 2 nights in May 2025

2/10 Terrible

Saiqa Anne

Travelled with group
Disliked: Cleanliness, staff & service

Total mess, no reception, no hot water

So the location was great- everything else was a total sh*t show. there is no reception, so they whatsapp you for your passport and give unclear instructions to get in. Lots of confused people and it is all unlocked. There was no hot water for 4 days... zero response. The service was non existent and wasn't dirty but not clean. Again- not ok to not have reception, we got the whatsapp message, other guests didn't. if you are in late, not sure how you get in? Again- total mess, not at all as advertised, and 4 days, no hot water- inexcusable, and zero communication about it
Stayed 3 nights in May 2025