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Hotel Genzianella

1.0 star property

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Photo gallery for Hotel Genzianella

A hotel with a sign reading "HOTEL" above the entrance, a bicycle parked outside, and a storefront with a mannequin in the window.
A hotel room with a large bed, two bedside tables, a framed artwork above the bed, and wall-mounted light fixtures.
A long, narrow hallway with wooden doors and framed pictures on the walls. There are chairs and a potted plant along the left side.
A room with a piano, dining table with chairs, a television, and a radiator.
A bathroom with a white sink, a mirror, and a shower enclosure.

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Via Cavour, 112, Florence, FI, 50129
  • Place, Piazza San Marco
    ‪8 min walk‬
  • Place, Gallery of the Academy of Florence
    ‪10 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Double or Twin Standard

A hotel room with a bed, a desk with a lamp, a chair, a window with curtains, and framed pictures on the wall.

Double or Twin Standard

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a large bed, two bedside tables, a framed artwork above the bed, and wall-mounted light fixtures.

Triple Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Triple room with balcony

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Genzianella

A restaurant, express check-in, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite.
Hotel Genzianella offers 12 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Hotel Genzianella, you're just a quick walk from Gallery of the Academy of Florence. Free WiFi in public areas and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a multilingual staff, and a vending machine
  • Within a 15-minute walk of Gallery of the Academy of Florence and Central Market
  • Pets welcome for free (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hotel Genzianella.

This Florence hotel is smoke free.

Hotel Genzianella has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 15 per day)
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 15 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A12IAT73X6
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Genzianella
Genzianella Florence
Hotel Genzianella
Hotel Genzianella Florence
Hotel Genzianella Hotel
Hotel Genzianella Florence
Hotel Genzianella Hotel Florence

Hotel Genzianella Reviews

Reviews

6.4
Rating 10 - Excellent. 16 out of 114 reviews
Rating 8 - Good. 25 out of 114 reviews
Rating 6 - Okay. 43 out of 114 reviews
Rating 4 - Poor. 18 out of 114 reviews
Rating 2 - Terrible. 12 out of 114 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is extremely nice and is knowledgeable
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mirna

Hotel was good , clean and everything is located like 1 mile away walking.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great water pressure and AC. Super convenient but also not loud or crowded. Friendly staff.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Hamid

Liked: Cleanliness, staff & service, amenities
The property was under construction. The area was good and very close to city center and supermarket. It was difficult to find the place on google map.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

WOLFRAM

Disliked: Amenities
Staff nice, while property limited, no WIFI, limited vending products, no public transport, overall overprized for what's offered
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very acceptable, would be nice to have a shelf in the shower for soap and shampoo
Stayed 7 nights in Jun 2023
Verified

6/10 Okay

Bede

Liked: Staff & service
Friendly staff, the elevator was 240 kilos max and showers were really bad. If it were a little cheaper, I’d have given it a 4.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.. walkable distance to the city center and most tourist spots you could think of, the staff are incredible accommodating and even let me in the room early like 2 hours before check in time... my only issue was the internet. I worked well in the hallways but would disconnect about half an hour after I’m in the hotel rooms. Also the elevator though it works well, it is quite small.. so if you’re a big party.. it may take you several trips to get everyone up. Other than that definitely worth it
Stayed 1 night in Jun 2024
Verified

8/10 Good

William

Liked: Cleanliness, staff & service
It is indeed an unusual property, a very old-fashioned, one-floor hotel on the third floor of a building which houses other businesses. For clients not accustomed to this type of family-run hotel, it can seem a bit unusual yet it common in many Italian cities.. The check-in is a man at a small desk, not a counter. There is then one corridor and the rooms. My room was very clean, quiet, very good air conditioning, great water pressure/shower, comfortable bed. The man at the desk, the proprietor was very nice and helpful. The building and facilities are old, to be clear. The location is at the edge of the historic center beyond Piazza San Marco, at Piazza Libertà, a well-car trafficked area. There are a few restaurants nearby. For clients wishing to stay in the more beautiful center, this hotel seems remote although is is only a 10-12 minute walk to Piazza Duomo on Via Cavour. It served my purposes of a 3-day stay for work. The wifi was typically weak but it functioned. The elevator is also old-fashioned, quite small, typical of old buildings in Italy In all, in spite of the slight strangeness of the place, it was a good stay with no problems. Thank you.
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

Monalisa Kilian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not get this hotel. Find something else

Horrible not clean no available pillows limited towels. Noise until 20:30 in our door. Employee building a closet right by our door from 15:00 to 20:30 shower head broken. Bathroom’s door broken. TV not working. No available water or drink. Smells horrible. It was not clean at all. Electric and plumbing exposed. Elevator not working. You need to go up 3 floors by stairs with luggage. When elevator working only one person or two to use. Very dirt building. Reception was not nice or helpful. But a lot of sorry all the time but not effective. Others Guest complaints about not haven’t water for shower. Terrible place I will recommend to be out of there. Oh overthere was a construction around the area (not hotel fault but nevertheless nothing is done to minimize a bit of situation or advise you of anything, well if can call it a hotel very badly managed by amateurs, if expressed your disappointment the receptionist will yelling at you and expressing intimidating words toward you, also there no way to take our luggage near to hotel after you find a parking yourselves and dragging your luggage about 200-300 meters away because parking around is not permit only to local residents. And the construction make unbearable and dangerous to yourselves. Immediately find another hotel is my recommendation
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Maggie

Liked: Staff & service
*
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

İdare eder

2 çift olarak farklı 2 odada kaldık. Bir oda duble diye geçiyordu. Diğeri ekonomi diye geçiyordu. İkisinde de küfler, tozlar çok yoğundu. Çalışanlar çat pat İngilizce konuşuyordu. Kötü değillerdi ama bize çok yardımları dokunmadı. Otelde sivrisinek sorunu vardı. Odamızda gece boyunca birsürü sivri vardı. Genel olarak aslında pek memnun kalmadık bu konaklamamızdan.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Aparecida Pereira

Liked: Cleanliness, staff & service
Localização boa, porém o hotel não parece hotel , entrada medonha, parecia que não existia , hall de entrada suja sem ninguém , aí no andar tem recepção , mocinha boazinha e atenciosa.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Maurizio

Liked: Cleanliness, staff & service
Personale gentile e struttura pulita.
Stayed 1 night in May 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Overall a very pleasant visit

Our stay was overall very pleasant. Only one complaint: the windows are old and leaky so the room is quite cold when it's not summer and the there is a lot of noise coming from the road just outside.
Stayed 4 nights in Apr 2022
Verified

2/10 Terrible

mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A évité

Hôtel vieux pas très propre on as passé 4 nuit les draps n ont jamais était changé il faut attendre 20 min pour avoir de l eau chaude odeurs dans les serviettes pas chauffage Le petits déjeuner est servie la veille dans la chambre croissant emballé est madeleine
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly reception of the staff, made me feel like family.
Stayed 3 nights in May 2019
Verified

6/10 Okay

Wynne

Disliked: Staff & service
El ascensor muy pequeño. La ubicacion no esta mal. Se puede ir andando. Parada de bus cerca. El personal un poco pasota
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
En la página se decía que se cobraría un impuesto de 2 euros por persona y por día y al momento de llegar se me cobro 3 euros, el encargado de la recepción eso si es muy amable. Por otro lado el wifi no llegaba en la habitación que me encontraba y las toallas no se cambiaban a diario. Pero en general por el precio esta muy bien ya que tiene baño privado y televisor. Además la ubicación esta bien.
Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Hotel feo y alejado de todo.

No estuve en El Genzianella cuando llegamos estaba todo patas arriba, por lo que nos llevaron a otro al lado. Era normalito y estaba bastante alejado
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Easy 20 minute walk from train station and downtown
Stayed 3 nights in Sep 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A small old basic hotel in a walkable distance

The hotel is on the 3rd floor (a different hotel on the 2nd floor). You can either take the stairs of the tiniest lift I’ve ever seen in my life. If you’re travelling with suitcases or little kids with pushchair, you won’t fit in as you have to physically close the lift’s folding doors behind you. Bathroom I must say is a nightmare, the water was boiling (can’t change temperature) and the drain was blocked. I couldn’t tell anyone the following morning as there was no one at the reception. Location wise is good for backpackers, 10-15 minutes to Accademia Gallery on foot (on the same street).
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

It was a nice place in a good, decently central location. The wifi was not the best but other than that, a good stay!
Verified

6/10 Okay

Silvana

Liked: Cleanliness

comodo ma spartano

hotel comodo per raggiungere il centro e visitare dunque la città, ma molto spartano. va dunque bene per chi è non è interessato a particolari conforts.
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, e o sr Giovani nos atendeu muito bem.
Stayed 2 nights in Jun 2017