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Hotel Giappone

1.0 star property

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Photo gallery for Hotel Giappone

Exterior
Hallway
Classic Single Room, 1 Single Bed, Ensuite
Exterior
Desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Via dei Banchi 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Place, Piazza del Duomo
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Classic Single Room, 1 Single Bed, Ensuite

Classic Single Room, 1 Single Bed, Ensuite

Classic Single Room, 1 Single Bed, Ensuite

  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room, City View

Comfort Triple Room, City View

Comfort Triple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room, 1 Bedroom, Ensuite

Classic Double or Twin Room, 1 Bedroom, Ensuite

Classic Double or Twin Room, 1 Bedroom, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Single Room (Private Shower)

Comfort Single Room (Private Shower)

Comfort Single Room (Private Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Hotel Giappone

Concierge services, free WiFi in public areas, and multilingual staff assistance are available at this smoke-free hotel. Other amenities include a vending machine.
Hotel Giappone offers 9 accommodations with coffee/tea makers and slippers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
During your stay at Hotel Giappone, you're just a quick walk from Ponte Vecchio. You'll find features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Amenities include a multilingual staff and a vending machine
  • Steps from Piazza di Santa Maria Novella and 6 minutes by foot from Cathedral of Santa Maria del Fiore
Hotel Giappone offers its guests a vending machine, multilingual staff, and concierge services. WiFi is free in public spaces.

This Beaux Arts Florence hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 1300
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 19-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 7:30 PM

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:30 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 7:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Giappone Florence

Hotel Giappone

Hotel Giappone Florence

Giappone Hotel Florence

Hotel Giappone Hotel

Hotel Giappone Florence

Hotel Giappone Hotel Florence

Hotel Giappone Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 263 reviews
Rating 8 - Good. 116 out of 263 reviews
Rating 6 - Okay. 58 out of 263 reviews
Rating 4 - Poor. 18 out of 263 reviews
Rating 2 - Terrible. 8 out of 263 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Haisam Khan

Stayed 1 night in Jan 2026

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely well located, close to the sights and transport links. Not the cheapest hotel but reasonable for the location. I didn’t mind the four floors of old Italian stairs one has to ascend to reach the hotel, adds character, though it is a bit of effort. The room was nicely sized and clean, had everything I could ask for. But, my issue was the “private bathroom”. It was private but not attached to the bedroom, it was a small separate room down the hall way. I wouldn’t have booked here if I’d realised that, I don’t want to have to be getting dressed, walking down hallways and locking and unlocking doors in the middle of the night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay! The hotel consists of a handful of rooms on the fourth floor (so be prepared for a hike!). The room I stayed in was modern and clean, with a nice view of a main shopping street (and slight peak of the duomo). Area is safe and secure and PIN code access is needed for both the door at street level and the hotel floor itself. Had a great stay and would recommend again.
Stayed 1 night in May 2025

8/10 Good

Douglas, Moses Lake

Travelled with group
Liked: Cleanliness, staff & service
It was 75 plus stairs to the office and I am 76 years old. I just about died carrying my luggage up the stairs.
Stayed 2 nights in Mar 2024

8/10 Good

Lauri, Longmont

Travelled with group
Liked: Cleanliness, staff & service, amenities
This was a fine, functional, adequate, clean facility, quite walkable from the train station and quite walkable to all of the city-center museums, galleries, etc. Excellent location. Beware, though, there is no elevator and the hotel is up a lot of windy twisty stairs! Do not select this hotel if you have mobility issues. Otherwise, it was a fine option.
Stayed 2 nights in Sep 2023

8/10 Good

Param

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern rooms - super close to great restaurants, coffee shops and steps from Cathedral of Santa Maria del Fiore and the train station! We loved our stay here and would definitely stay here again next time we are in Florence! The staff is super friendly, helpful and approachable which was great. Only negative about this hotel is the number of steps - I think my wife counted around 70 to 74 steps to get to the hotel floor. There are no elevators unfortunately - no biggie if you are young like us and pack light but might be tough for older individuals with kids and/or heavy luggage.

10/10 Excellent

Doug

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was an amazingly great location, but I’m too old and fat for no elevator. It was located so perfectly, we would still stay here when back in Florence.
Stayed 2 nights in Sep 2023

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
BEWARE: you need to climb 78 steps of stairs to get to the hotel. If you have big luggage, take that into consideration. The room is as pictured or maybe slightly better. It comes with a mini fridge, and they even gave me a bottle of water to start my stay. I had a room with a private bathroom, but my private bathroom is a few doors down, so it is not as convenient. You need to pay for city tax in cash as well. Other than that, I have no complaints.
Stayed 2 nights in Jun 2023

8/10 Good

Vinay

Liked: Cleanliness, staff & service
75 steps to climb up to the reception.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

**

Brilliant location.
Stayed 3 nights in Nov 2021

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No problems what so ever

Such a lovely man checked me in. There is a hotel on the floor below where I checked in. Does what it says in the tin. Will return again for cheap thrills. Thank you
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It’s worth the rate and the hotel staff, Cristina was very nice and helpful. I stayed in room 9 which has a very nice view of the Duomo. I like that the room also got a fridge which is quite convenient for summer and that the time I stayed at the hotel.
Stayed 3 nights in Jul 2019

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location for great price!

Perfect location right next to the Duomo, very close to train station, short walk to see the Uffizi and Accademia galleries. Amazing breakfast 2 minutes away at Cafe 50 Rosso. Note that you will need to climb 2 flights of stairs with no elevator to get to your room, and rooms had private shower but shared toilet in a bathroom down the hall. These weren't issues for me, and all facilities were very clean and worked perfectly (wifi included)! I would choose Hotel Giappone again if I go back to Florence.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Great location—central to everything!! Had asked for a quiet room; got one right at the entrance and check-in counter! Some guests were coming and going at all times of the night and slamming doors as they did so!!
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

ines

Liked: Cleanliness, room comfort
Great location but minimum service. No breakfast available
Stayed 1 night in Apr 2019

6/10 Okay

Eric Nahum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location!

Very small rooms! You share the restroom and shower. Receptionist is not in the counter all the time.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Anthony, Avellino, New Jersey, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay when you are in Napoli. Lello, the manager and his staff a very friendly and helpful. I will be back to Napoli soon and I will be sure to stay at Hotel Giappone. It was Great!!
Stayed 1 night in Oct 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Florence

I've had amazing time in Florence ! I will go back, surely. The location of the hotel is perfect, just around the corner of the cathedral. The room was okay, the staff was very nice, helpful - especially Vincenzina . Thank you very much for everything !
Stayed 6 nights in Oct 2018

8/10 Good

Jamie

Liked: Cleanliness, staff & service
It was a place to put my bag while I went sight seeing. The bed was uncomfortable. Service was nice I got confused with the language barrier. I'd stay there again as it's in a good location.
Stayed 2 nights in Oct 2018

4/10 Poor

NA, NA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There was blood streaks on my bedroom walls... and pubic hair in my basin sink.
Stayed 1 night in Sep 2018

8/10 Good

Derrick, Seattle, WA

Liked: Cleanliness, staff & service, room comfort

Cute hotel in great location

Hotel is in a great location, very close to train station and St.Mark's basilica. Mgr/owner is very nice to deal with. Hotel is old but cozy. Hotel is on top floor and must be ready to haul suitcase since there is no elevator.
Stayed 2 nights in Jun 2018