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Hotel La Gemma

5.0 star property
VIP Access

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Photo gallery for Hotel La Gemma

La Gemma's classic entrance features a symmetrical design with large glass doors and dark wood accents.
Staircase with a glass panel and checkered steps, flanked by green walls.
Relax in a stylish space with a green sofa, round side table, and vibrant mural.
Relax in a tranquil space with a tropical mural, a comfortable sofa, and a stylish wardrobe.
Enjoy a refreshing drink at the bar, surrounded by lush tropical decor and a polished floor.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet-friendly

Explore the area

Map
Via dei Cavalieri 2C, Florence, FI, 50123
  • Ponte Vecchio
    ‪3 min walk‬
  • Uffizi Gallery
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite (Loft, 38sqm)

Relax in a serene bedroom with a large bed, wardrobe, and kitchenette area.

Suite (Loft, 38sqm)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (WiFi)

Classic hotel room with a large bed, green headboard, and tropical leaf pattern wallpaper.

Superior Double Room (WiFi)

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Relax in a spacious room with a large bed, leaf-patterned wallpaper, and a window offering a view of the outside world.

Suite (Prestige)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room (20sqm)

Relax in comfort with a large bed and a cozy reading nook.

Signature Double Room (20sqm)

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (30sqm)

Classic design with a large bed, desk, and flat-screen TV.

Deluxe Double Room (30sqm)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Wifi)

Relax in style amidst lush tropical surroundings, surrounded by a beautiful mural and comfortable seating.

Suite, 2 Bedrooms (Wifi)

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite (35sqm)

Relax in style with a plush sofa, coffee table, and side table, surrounded by a beautiful wall mural.

Junior Suite (35sqm)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Relax in this stylish living room with a vibrant mural, plush sofa, and comfortable armchairs.

Executive Suite

  • 61 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Hotel La Gemma

Luxury hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms, and concierge services are onsite.
Hotel La Gemma offers 39 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This Florence hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Allure Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel La Gemma. During your stay, you're just a quick walk from Ponte Vecchio. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with manicures and pedicures, hot stone massages, or facials at Allure Spa
  • Services include a concierge and luggage storage
  • Steps from Piazza della Signoria and 4 minutes by foot from Ponte Vecchio
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel La Gemma offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury Hotel La Gemma also features spa services, concierge services, and an elevator. For a fee, parking is available.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Hotel La Gemma has 2 restaurants on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (EUR 65 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 33 for adults and EUR 33 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 33 for adults and EUR 33 for children
  • Covered valet parking fee: EUR 65 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1CYOU9I36
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Hotel La Gemma Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 165 out of 188 reviews
Rating 8 - Good. 14 out of 188 reviews
Rating 6 - Okay. 6 out of 188 reviews
Rating 4 - Poor. 1 out of 188 reviews
Rating 2 - Terrible. 2 out of 188 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem right in the heart of Florence! Amazing staff, extra care with everything! Walkable to many major sights and so many restaurants close by. The breakfast is amazing!!! Felt like family during our stay! Such a beautiful hotel!!
Stayed 2 nights in Apr 2025

10/10 Excellent

danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing place we’ve stayed
Stayed 2 nights in May 2025

10/10 Excellent

Valentin

Stayed 3 nights in Apr 2025

10/10 Excellent

Anemona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, very conveniently located in the old center close to everything!
Stayed 6 nights in Apr 2025

10/10 Excellent

Yelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb. I love the centralized location & how all the staff was highly trained & professional.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

drew, lake balboa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
is the property beautiful? yes. Is the staff accommodating enough to warrant the price of a stay? Absolutely not. Will staff be there to welcome you upon arrival and perhaps help get your luggage thru the door? Nope. Will they watch from behind the counter as you struggle? Yep. Will the very nice bartender recommend you a restaurant only for you have the front desk tell you no they can't help make you a reservation because they know that restaurant is all booked? Yes. Will you then call that same restaurant yourself and secure a reservation no problem? Again, yes. Can you find better service elsewhere at a fraction of the cost? Almost certainly yes. But hey I'm sure your Instagram pics will be cool.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel with great staff! Rooms are fantastic!
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Gem in the heart of the city. Close to everything. Breakfast is phenomenal and staff went above and beyond to meet every need!
Stayed 3 nights in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Everything was perfect. Incredible service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Stayed 4 nights in Feb 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. My son and I stayed for a night, gorgeous decor, staff is absolutely amazing, very very accommodating, kind and helpful! Can’t wait to go back!
Stayed 1 night in Feb 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Perfect location for a walking everywhere in Florence. All the staff were charming and very helpful during our stay. Delicious breakfast included. We will definitely stay again for our next visit to Florence.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was gorgeous. Way more than I expected and the service was outstanding. The design overall was stunning. Can’t wait to go back
Stayed 2 nights in Feb 2025

8/10 Good

Mor

Liked: Cleanliness, staff & service, property conditions & facilities

Great Room but Some Disappointments

Overall, the room was good – spacious, with a fantastic shower, ample closet space, and complimentary soft drinks. Breakfast was also perfect. However, there were some downsides. Our room faced the internal courtyard, which served as a smoking area with music playing all day, sometimes late into the night. Whenever we opened the door for fresh air, cigarette smoke and noise filled the room. Even with the door closed, the noise was noticeable, making it difficult to rest during the day. Additionally, the pillows were uncomfortable and caused back pain. Another disappointment was that housekeeping didn’t replenish the toiletries we used, leaving us without conditioner when we needed it most – just before heading to the airport.
Stayed 3 nights in Feb 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Stayed 3 nights in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a true gem with a warm and accommodating staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Gemma is still a Jewel of a Hotel in Florence

Once again we stayed at La Gemma, a wonderful boutique hotel in Florence (Firenze), with all you need in life from a hotel— comfort, location, beauty in decoration, superb breakfasts, and a nice bar. This time, we want to single out Marinella among the staff—she was the maestro at the breakfast, directing us and others at our tables, taking our orders with a smile (never the same, my wife and I) and more. But all the team is great—from the bosses to the cleaning people and the restaurant staff. Thank you Marinella, and thank you La Gemma!!
Stayed 3 nights in Dec 2024

10/10 Excellent

ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in central Florence on a quiet street. Efficient, friendly Service and staff. Lots of nearby restaurants and shopping.well appointed rooms and fabulous breakfast.
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful elegant hotel. Lovely breakfast provided. Perfect location.
Stayed 7 nights in Oct 2024