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Hotel La Gemma

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Photo gallery for Hotel La Gemma

A bar area with a counter, shelves with bottles, and a mirrored wall reflecting the scene.
A hotel room with a large bed, a green upholstered bench, a small bedside table with a lamp, and a view of the street through an open window.
A building facade with a double door entrance, two potted palm trees, and two flags.
A living room with a green sofa, a round coffee table, a decorative bird statue, and a tropical mural on the wall.
A hotel lobby with a checkered floor, green walls, and a reception desk with a green cabinet and a statue.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via dei Cavalieri 2C, Florence, FI, 50123
  • Place, Piazza della Signoria
    ‪2 min walk‬
  • Place, Ponte Vecchio
    ‪3 min walk‬
  • Place, Piazza del Duomo
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 2 Bedrooms (Wifi)

A living room with a green sofa, a round coffee table, a decorative bird statue, and a tropical mural on the wall.

Suite, 2 Bedrooms (Wifi)

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (35sqm)

A modern living room with a green sofa, a round coffee table, and a wall-mounted shelf with decorative items.

Junior Suite (35sqm)

10.0 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room (WiFi)

A bedroom with a large bed, a green headboard, a wall with a palm tree wallpaper, a mirror, and a small green stool.

Superior Double Room (WiFi)

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Prestige)

A hotel room with a large bed, a green upholstered bench, a small bedside table with a lamp, and a view of the street through an open window.

Suite (Prestige)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Signature Double Room (20sqm)

A hotel room with a large bed, a small table, two chairs, and a wall with a palm tree mural.

Signature Double Room (20sqm)

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room (30sqm)

A hotel room with a bed, a desk, a chair, a flat-screen TV, and a window with curtains.

Deluxe Double Room (30sqm)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Loft, 38sqm)

A bedroom with a bed, a wardrobe, and a green shelf unit with kitchen items.

Suite (Loft, 38sqm)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite

A modern living room with a green sofa, a round coffee table, and a green armchair. A large mural with tropical foliage and birds is on the wall.

Executive Suite

  • 60 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

Hotel La Gemma

This smoke-free hotel features 2 restaurants, a full-service spa, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms, and concierge services are onsite.
Hotel La Gemma offers 39 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This Florence hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Allure Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel La Gemma. During your stay, you're just a quick walk from Piazza della Signoria. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with massages, facials, or body treatments at Allure Spa
  • Services include a concierge and luggage storage
  • Steps from Piazza della Signoria and 4 minutes by foot from Ponte Vecchio
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel La Gemma offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury Hotel La Gemma also features spa services, concierge services, and an elevator. For a fee, parking is available.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Hotel La Gemma has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (EUR 65 per night)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 33 for adults and EUR 33 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 190.0 per night.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 33 for adults and EUR 33 for children
  • Covered valet parking fee: EUR 65 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night
  • Rollaway bed fee: EUR 190.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1CYOU9I36
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Hotel La Gemma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 207 out of 242 reviews
Rating 8 - Good. 21 out of 242 reviews
Rating 6 - Okay. 10 out of 242 reviews
Rating 4 - Poor. 1 out of 242 reviews
Rating 2 - Terrible. 3 out of 242 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zhareen

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. The staff were wonderful, the hotel was beautiful, and in a fantastic location. Look forward to visiting again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, professional, accommodating and friendly staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

ALUN HUW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was spectacularly good and we’ve stayed at a fair number of 5 stars over the years. Only 2-3 years old, this 25 room boutique hotel oozes class and has a fantastic vibe and bold color scheme. The staff and service are superb…we were very impressed. And the location couldn’t be better.
Welcome drink
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
The location was amazing. The only better was the kindness and efficiency of the hotel staff. The front desk team was wonderful and effective. The restaurant team was kind. The food was perfect. Also, the house keeping team were efficient without fail. We will return!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Gemma is a beautiful boutique hotel centrally located in Florence. The decor is stunning. The hotel offers a wonderful breakfast that is made to order. Everything we ordered was delicious. It should be noted that the hotel is in a busy area so I would suggest a room not facing the Main Street if you like a quieter experience. The hotel offers a beautiful launch pad for your Florence travel experience.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this hotel- close to everything
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Charley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, delicious breakfast, and really appreciated the welcome cocktail!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Staff were friendly, helpful and knowledgeable. Hotel perfectly placed and a classy but comfortable ambience. Wouod have liked to have had a kettle in the room (or free hot water and tea/coffee in the bar area alternatively)
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, convenient to all of Florence
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay and would definitely recommend it to our friends an Family. And would stay again.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Lyna

Liked: Cleanliness, staff & service
We had the most amazing stay at hotel La Gemma. The staff is exceptional, the rooms/esthetics are perfect, + delicious food (especially their chocolate loaf cakes❤️). We can't wait to come back again. Highly recommend!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and amazing location! Strongly recommend and will return
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities
I think a buffet style breakfast should be adopted
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing place we’ve stayed
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Maria Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful gem of a hotel.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Elizabeth Smith Currie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect hotel for a visit to Florence. Excellent rooms, service, food and location. Fabulous!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Abdulrahman

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Excellent hotel and location. Staff very polite and professional. Wonderful breakfast.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique property with a consistent design theme and good service, clean and comfortable rooms.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, Amazing staff, quiet and special
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect little Gem(ma)!

Fantastic hotel with wonderful amenities and perfect location in the heart of Florence! We loved it and highly recommend.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a brilliant location, walking distance from all the great tourist spots, lots of dining options in the area and the hotel breakfast was incredible.
Stayed 1 night in Jun 2023