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Hotel La Gemma

5.0 star property
VIP Access

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Photo gallery for Hotel La Gemma

Lobby lounge
Shower, free toiletries, hair dryer, bathrobes
Front of property
Suite (Prestige)
Junior Suite (35sqm)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet-friendly

Explore the area

Map
Via dei Cavalieri 2C, Florence, FI, 50123
  • Ponte Vecchio
    ‪3 min walk‬
  • Uffizi Gallery
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Loft, 38sqm)

Suite (Loft, 38sqm)

Suite (Loft, 38sqm)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (WIFI)

Superior Room (WIFI)

Superior Room (WIFI)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Suite (Prestige)

Suite (Prestige)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room (20sqm)

Signature Room (20sqm)

Signature Room (20sqm)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (30sqm)

Deluxe Room (30sqm)

Deluxe Room (30sqm)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (WIFI)

Suite, Multiple Beds (WIFI)

Suite, Multiple Beds (WIFI)

  • 61 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite (35sqm)

Junior Suite (35sqm)

Junior Suite (35sqm)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area

Executive Suite

  • 61 sq m
  • Sleeps 4
  • 2 King Beds

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The price is €435
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includes taxes & fees
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About this property

Hotel La Gemma

Luxury hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, massage/treatment rooms, and concierge services are onsite.
Hotel La Gemma offers 39 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This Florence hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Allure Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel La Gemma. During your stay, you're just a quick walk from Ponte Vecchio. You'll find features like free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Valet parking available for a fee
  • Indulge with Swedish massages, manicures and pedicures, or facials at Allure Spa
  • Services include a concierge and luggage storage
  • Steps from Piazza della Signoria and 4 minutes by foot from Ponte Vecchio
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel La Gemma offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The luxury Hotel La Gemma also features spa services, concierge services, and an elevator. For a fee, parking is available.

This 5-star Florence hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.
Hotel La Gemma has 2 restaurants on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (EUR 65 per night)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: EUR 65 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1CYOU9I36

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Hotel La Gemma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 148 out of 170 reviews
Rating 8 - Good. 14 out of 170 reviews
Rating 6 - Okay. 5 out of 170 reviews
Rating 4 - Poor. 1 out of 170 reviews
Rating 2 - Terrible. 2 out of 170 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Everything was perfect. Incredible service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Stayed 4 nights in Feb 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. My son and I stayed for a night, gorgeous decor, staff is absolutely amazing, very very accommodating, kind and helpful! Can’t wait to go back!
Stayed 1 night in Feb 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Perfect location for a walking everywhere in Florence. All the staff were charming and very helpful during our stay. Delicious breakfast included. We will definitely stay again for our next visit to Florence.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was gorgeous. Way more than I expected and the service was outstanding. The design overall was stunning. Can’t wait to go back
Stayed 2 nights in Feb 2025

8/10 Good

Mor

Liked: Cleanliness, staff & service, property conditions & facilities

Great Room but Some Disappointments

Overall, the room was good – spacious, with a fantastic shower, ample closet space, and complimentary soft drinks. Breakfast was also perfect. However, there were some downsides. Our room faced the internal courtyard, which served as a smoking area with music playing all day, sometimes late into the night. Whenever we opened the door for fresh air, cigarette smoke and noise filled the room. Even with the door closed, the noise was noticeable, making it difficult to rest during the day. Additionally, the pillows were uncomfortable and caused back pain. Another disappointment was that housekeeping didn’t replenish the toiletries we used, leaving us without conditioner when we needed it most – just before heading to the airport.
Stayed 3 nights in Feb 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Stayed 3 nights in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a true gem with a warm and accommodating staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Gemma is still a Jewel of a Hotel in Florence

Once again we stayed at La Gemma, a wonderful boutique hotel in Florence (Firenze), with all you need in life from a hotel— comfort, location, beauty in decoration, superb breakfasts, and a nice bar. This time, we want to single out Marinella among the staff—she was the maestro at the breakfast, directing us and others at our tables, taking our orders with a smile (never the same, my wife and I) and more. But all the team is great—from the bosses to the cleaning people and the restaurant staff. Thank you Marinella, and thank you La Gemma!!
Stayed 3 nights in Dec 2024

10/10 Excellent

ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in central Florence on a quiet street. Efficient, friendly Service and staff. Lots of nearby restaurants and shopping.well appointed rooms and fabulous breakfast.
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful elegant hotel. Lovely breakfast provided. Perfect location.
Stayed 7 nights in Oct 2024

10/10 Excellent

luxmy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, welcome drinks so good and loved the balcony attached to our room!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, Amazing staff, quiet and special
Stayed 2 nights in Oct 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Gemma was one of our most memorable hotel stays ever. Everyone was very welcoming and the hotel was inquisitively stunning. The individualized service was exceptional, friendly, and the hotel accommodations were beautiful. The bar and breakfast menus were divine.
Stayed 2 nights in Oct 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely helpful and friendly and very professional. The hotel location is fantastic, being close to very many 'sights'.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Amazing hotel, good size rooms. Very clean. Kind staff
Stayed 5 nights in Sep 2024

10/10 Excellent

Ilias

Liked: Cleanliness, staff & service, property conditions & facilities
In the center of Florence, close to everything. Perfect.
Stayed 3 nights in Sep 2024

10/10 Excellent

shida

Stayed 2 nights in Sep 2024

10/10 Excellent

Narbeh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST HOTEL!!
Stayed 1 night in Sep 2024

10/10 Excellent

Lida

Liked: Amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly and helpful staff, amazing location, bed was so comfortable. Very clean. Could not be happier and highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

LeAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff were great. Dedicated would stay here again.
Stayed 2 nights in Sep 2024