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Hotel Palazzo Ognissanti

4.0 star property
VIP Access

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Photo gallery for Hotel Palazzo Ognissanti

A small outdoor patio with a round table and metal chairs, surrounded by greenery and overlooking a residential area.
Front of property
Classic Double Room
A modern lobby with a marble reception desk, two green leather sofas, a flat-screen TV displaying a cityscape, and a ceiling-mounted security camera.
A bedroom with a bed, a desk with a lamp, and a chair.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Via Maso Finiguerra 12R, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Place, Ponte Vecchio
    ‪13 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Triple Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A bed with two nightstands, each with a lamp, a framed picture on the wall, and a tiled floor.

Classic Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room

A hotel room with a bed, bedside table, lamp, chair, desk, TV, and artwork on the walls.

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A small, clean room with a bed, a chair, a desk, a window with curtains, and a mirror on the wall.

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Double Or Twin Room

A bedroom with a bed, a desk, a chair, a television, and a door.

Double Or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Bedroom (Jolly)

Basic Double Room, 1 Bedroom (Jolly)

Basic Double Room, 1 Bedroom (Jolly)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room - Ground Floor

A hotel room with a bed, two bedside tables, a telephone, and a wall mural.

Superior Double Room - Ground Floor

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Palazzo Ognissanti

A bar/lounge, valet parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Palazzo Ognissanti offers 44 accommodations with minibars and safes. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Palazzo Ognissanti. During your stay, you're just a quick walk from Arno River. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Ponte Vecchio
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
As a guest of Hotel Palazzo Ognissanti, you'll find a terrace, multilingual staff, and gift shops/newsstands. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Palazzo Ognissanti also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 40 per day; reservations required; discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Covered valet parking on site (EUR 35 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Built in 1890
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night (maximum EUR 30 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 160 per person (roundtrip)
  • Airport shuttle fee per child: EUR 80 (roundtrip), (from 1 to 6 years old)
  • Covered valet parking fee: EUR 35 per day (in/out privileges)
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 10 per pet, per night (maximum EUR 30 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Palazzo Ognissanti offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1Z6GL6N57
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Palazzo
Hotel Palazzo Ognissanti Hotel
Best Western Hotel Palazzo Ognissanti Florence
Best Western Palazzo Ognissanti
Best Western Palazzo Ognissanti Florence
Ognissanti
Palazzo Ognissanti
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti
Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Hotel Florence

Hotel Palazzo Ognissanti Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 149 out of 493 reviews
Rating 8 - Good. 194 out of 493 reviews
Rating 6 - Okay. 103 out of 493 reviews
Rating 4 - Poor. 38 out of 493 reviews
Rating 2 - Terrible. 9 out of 493 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
Staff , room, location all good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly, efficient staff, our well-furnished and comfortable room and the generous and tasty breakfast. Its location is also very convenient for the rail station and airport bus, tourist sights and local restaurants.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Winfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional; privacy was appreciated
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Milana

Liked: Cleanliness, amenities
It was very nice experience
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness
Very clean room. Helpful staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Wonderful stay in Venice! “I had a fantastic stay at Palazzo Ognissanti. The location couldn’t be better — just a 5-minute walk from St. Mark’s Square, which made it incredibly convenient for exploring Venice. The hotel was very clean, and the staff was truly excellent: friendly, helpful, and always attentive. I highly recommend this hotel for anyone visiting Venice!”
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. Our shower drain was a bit slow, but everything else worked. The breakfast had a nice selection that everyone enjoyed.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Portia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polite and helpful service

Good customer service, polite and helpful receptionist. Nice breakfast and location is close to most of the sightseeing.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Great budget hotel in central Florence.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed many times at Palazzo Ognissanti and really enjoyed the spacious room for the three of us. Very convenient location for the train and the city centre. Will definitely stay again here when back in Florence!
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Kimberly

Very basic but clean and close to the places we wanted to visit. The lobby is very modern and has been updated but the rooms are pretty old.
Stayed 2 nights in May 2025
Verified

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities
This is a nice option for a quick stay in Florence - the hotel is near the train station and also just a few steps away from Lungarno. Unfortunately, there was construction right above our room that started at 9 AM, so we left earlier than we originally planned.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joshya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing. The place is centrally located. Even after we check out, they were willing to keep our luggage while we go sightseeing. The location is perfect. Roms were clean and very nice
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rachele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location close to the Arno River and the city center. Had a delicious pizza around the corner and there is also a small grocery store for last minute necessities and water! The staff was very kind, and the breakfast was delicious. They offer free luggage storage which was convenient. Within walking distance from the main train station. We loved our stay and will be back!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tatiane

Liked: Amenities, property conditions & facilities
The stay was good. I hope to came back soon
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - walkable to every attraction. Friendly and helpful staff. Comfortable and clean room, with mini-fridge. Well maintained hotel. Great breakfast. Thanks for an enjoyable stay.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Highly recommended, excellent service and very clean. Tasty breakfast is included. Good location.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Gevik

Disliked: Amenities, property conditions & facilities
This hotel should be 2 star or less. Good location but room and breakfast was horrible. Staff were friendly and helpful but I would never go back.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ninfa Karelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I love the hotel, very friendly help me a lot with my taxi we were 6 people, love the area close to the cathedral, 100% Happy
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
The room was incredible small but it had a cute balcony.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and very quiet. The staff was helpful and friendly. The room was a bit small and the WiFi had issues at times. The hotel is located conveniently around places to see within about 10 min walk. It is close to the train station as well. Overall, very happy staying at this hotel!
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

AlGene

Liked: Cleanliness, staff & service, property conditions & facilities
We were a party of 10 who needed a place to stay when our flight was canceled. The manager and his staff were far more accommodating than most hotels. IMMACULATE rooms, public areas and breakfast was perfect. We will definitely return our business to this freshly renovated property. Well done and Bravo Hotel Palazzo Ognissanti.
Verified

8/10 Good

Ron

We stayed 3 nights at this hotel and love the convenience of how close it was to everything. We walked to all the major attractions and great restaurants nearby. The service was amazing, we had an early morning tour and had to leave before breakfast. The front desk staff organized a packed breakfast and it was ready to go when we got there. We also love the disposable slippers they left in the room, nice touch. The only thing we didn’t like was we could hear kids running on the floor above, other than that we thoroughly enjoyed our stay. Great breakfast too.
Stayed 3 nights in May 2025