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Hotel Palazzo Vecchio

3.0 star property

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Photo gallery for Hotel Palazzo Vecchio

Property entrance
Double Room (Cathedral view)
Lobby
Daily buffet breakfast (EUR 12 per person)
Daily buffet breakfast (EUR 12 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
Via Bernardo Cennini, 4, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Fortezza da Basso
    ‪5 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Single Room (Small)

Single Room (Small)

Single Room (Small)

9.0 out of 10
Wonderful
(11 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room Single Use

In-room safe, desk, free WiFi, bed sheets

Standard Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room (Cathedral view)

Double Room (Cathedral view)

Double Room (Cathedral view)

8.0 out of 10
Very good
(1 review)
  • City view
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Hotel Palazzo Vecchio

Hotel in Florence, 7-minute walk to Basilica of Santa Maria Novella
Self parking, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Palazzo Vecchio offers 34 air-conditioned accommodations with safes and hair dryers. LCD televisions come with satellite channels. Bathrooms include bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Palazzo Vecchio. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Fortezza da Basso and 6 minutes by foot from Piazza di Santa Maria Novella
  • Cats and dogs welcome for a fee
Hotel Palazzo Vecchio offers its guests multilingual staff, tour/ticket assistance, and a garden. Public spaces have free WiFi. Hotel Palazzo Vecchio also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift (80 centimetre wide door)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Uncovered self parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Vecchio Florence
Palazzo Vecchio Florence
Palazzo Vecchio Hotel
Palazzo Vecchio Hotel Florence
Hotel Palazzo Vecchio Hotel
Hotel Palazzo Vecchio Florence
Hotel Palazzo Vecchio Hotel Florence

Hotel Palazzo Vecchio Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 350 out of 877 reviews
Rating 8 - Good. 368 out of 877 reviews
Rating 6 - Okay. 121 out of 877 reviews
Rating 4 - Poor. 24 out of 877 reviews
Rating 2 - Terrible. 14 out of 877 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

donald

Stayed 4 nights in Oct 2025

8/10 Good

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located near the Firenze terminal, a 5-minute walk from the terminal. Nothing thrilling about the stay! The room looks dated for the price, and it feels like a room at someone's home rather than a hotel.
Stayed 1 night in Oct 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat the breakfast, staff was helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Guia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“The room was spotless and well-maintained, offering a comfortable stay. Breakfast exceeded expectations with a great variety and quality. The location was unbeatable — just steps away from all the major attractions, making it easy to explore the city on foot.” Internet was reliable and the entire staff was very knowledgeable and friendly.
Stayed 5 nights in Oct 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice stay. But the first day we were in a room with the tiniest bathroom for two people to use. It was so small my husband was complaining hitting his head against the opposite wall while seated at the toilet. The shower curtain was so short that the water was running out and on to the bathroom floor. However, after complaining about the issues, we were shown a much better room and we were transferred to that room at no extra cost. The staff from the housekeepers to the managers were all very nice, friendly, and accommodating.
Stayed 5 nights in Oct 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and room was clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Rosario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and courteous staff; clean room; very close to train station.
Stayed 1 night in Oct 2025

6/10 Okay

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
No balcony view. Be sure and ask for floor 3 or below as floor 4 has no elevator. Air flow in our room was spotty.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station (2 min walk). The coffee in the room can be better.
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the BEST! Nice room with comfy bed (hard to find in Italy). Super convenient to walk from train station, and the area to meet for most tours. Breakfast was great! Highly recommend this hotel! 5 stars. Front desk staff was super nice, helpful and patient.
Stayed 3 nights in Sep 2025

10/10 Excellent

maria

Stayed 1 night in Sep 2025

8/10 Good

xuwen

Travelled with partner
Perfect location for us, central train station just around corner, all major sights at walking distance.
Stayed 2 nights in Sep 2025

8/10 Good

Kevin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel for one night due to the proximity to the Tram 2 / train station to catch an early flight home. It is across the street but tucked away so it’s quiet. The room was fine but we only had one small deflated foam pillow each, which was not great.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Vecchio is an excellent hotel for many reasons. Friendly and helpful front desk staff, clean and comfortable rooms including bed, shower pressure is consistent and hot, impressive hot breakfast with made-to-order cappuccino, latte from baristas, very close to train station (2-3 min walk), and within walking distance to most major Florence landmarks and attractions. Only downside is the walls are thin so you can hear hotel guests next door when they sneeze or talk - this did not negatively affect my stay at all because I was busy most of the day exploring Florence & only in hotel room at night to sleep. By using earplugs, I slept throughout the night & was not disturbed by other hotel guests (and I am generally a light sleeper). I will definitely return to Palazzo Vecchio as a satisfied customer for my next Florence trip! No hesitations at all. Overall fantastic hotel
Stayed 6 nights in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location
Stayed 1 night in Sep 2025

8/10 Good

Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
i really enjoyed our stay here. It’s very close to the train station. The rooms are extremely dark and that was the only downside. The staff is exceptional. Very close to everything.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So handy to the trsin, food, Duomo and The accademia. Breakfast was incredible.
Stayed 3 nights in Sep 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and in a good location for shopping, dining, sight seeing etc. There is limited parking availability, but I had reached out a couple of times ahead of our arrival to confirm we would have a parking space. When we arrived the front desk staff person didn't want to let us park on-site, saying they were full, although there was parking open, but another staff member came in and assisted us so we were eventually able to park in their gated area. It's frustrating to show up and have to argue for the services you had tried to arrange in advance.
Stayed 1 night in Aug 2025

10/10 Excellent

louise

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was outstanding, we were in Florence for my grandson's wedding, This place was Exceptionally clean, The service was impeccable. We had breakfast also there and it was outstanding , The croissants.(YUM.) the food was plentiful. I would recommend this place 100%. We will be returning .
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Stayed 3 nights in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Kashif

Stayed 4 nights in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to train station and tram great breakfast
Stayed 3 nights in Aug 2025