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Hotel Palazzuolo

2.0 star property

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Photo gallery for Hotel Palazzuolo

A narrow street with parked cars and a hotel with a sign reading "HOTEL PALAZZOLO."
Interior
A small outdoor patio area with a table and chairs, surrounded by dense foliage and a wooden lattice structure.
A reception area with a wooden reception desk, a vase, framed pictures, and a wall-mounted lamp.
A bedroom with a bed, a nightstand, a window with curtains, and a view of greenery outside.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
Via Palazzuolo 71, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Economy Single Room, Shared Bathroom

A small, neatly arranged bedroom with a single bed, a bedside table, a nightstand, and a window with curtains.

Economy Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a desk with a computer, and a wardrobe.

Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a window with curtains, an air conditioning unit, and a bedside table with a remote control.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room, Shared Bathroom

A hotel room with a bed, a desk with a television, a window with curtains, and a radiator.

Economy Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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  • Free Wi-Fi
  • Air-conditioning
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The price is €98
includes taxes & fees
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About this property

Hotel Palazzuolo

This smoke-free hotel features self parking, concierge services, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Hotel Palazzuolo offers 13 accommodations with safes and hair dryers. Televisions come with satellite channels.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hotel Palazzuolo, you're just a quick walk from Arno River. Free WiFi in public areas, breakfast (surcharge), and concierge services are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from Piazza di Santa Maria Novella and 13 minutes by foot from Ponte Vecchio
  • Cats and dogs welcome for free (restrictions apply)
Hotel Palazzuolo offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. For a fee, parking is available.

This Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 3 for adults and EUR 5 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 3 for adults and EUR 5 for children
  • Self parking fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1QNZ62Z9M
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzuolo
Palazzuolo Florence
Palazzuolo Hotel
Palazzuolo Hotel Florence
Hotel Palazzuolo Florence
Hotel Palazzuolo
Hotel Palazzuolo Hotel
Hotel Palazzuolo Florence
Hotel Palazzuolo Hotel Florence

Hotel Palazzuolo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 66 out of 287 reviews
Rating 8 - Good. 129 out of 287 reviews
Rating 6 - Okay. 60 out of 287 reviews
Rating 4 - Poor. 18 out of 287 reviews
Rating 2 - Terrible. 14 out of 287 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most modern place, but clean and cordial staff. Great location.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy, you can hear the tv of the reception very loud at all times.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close and very convenient
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jon

Liked: Cleanliness
Friendly/ comfortable/ great location
Stayed 2 nights in May 2024
Verified

10/10 Excellent

lammert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite nice. The staff was very helpful and accommodating. It's in a great location..quiet, close to the train station, close to restaurants and not far from the city centre. I would definitely stay here again.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Dacota

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a great part of Florence. Close walk to the train station with plenty of restaurants around.
Stayed 2 nights in May 2023
Verified

8/10 Good

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was chosen for its covenient location close to the tram stop and the main city area. The staff were very friendly and helpful and the hotel and room clean. Air conditioning worked well. Close to a variety of cafes, bars, restaurants and supermarkets, and within easy walking distance of the main tourist attractions.
Stayed 5 nights in Sep 2024
Verified

6/10 Okay

Farjam

Disliked: Cleanliness, property conditions & facilities

Improvement needed

It could be a lot better for the price, way too overpriced
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

April showers in Florence

Id recommend this hotel for a "no frills" stay. The hotel was in a good position, close to the centre but far enough out to avoid crowds, and a good price. The staff were friendly and very helpful. The room was clean and comfortable, if a little basic, but it had a comfortable bed, and a great shower. The walls were thin so we could hear our neighbours, but it was not so noisy to disturb. There was also no lift. This was not a problem for us, but guests with mobility problems may struggle. Overall it suited our needs perfectly and Id stay there again.
Stayed 4 nights in Apr 2024
Verified

2/10 Terrible

leonard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
proximity is why we chose the location, that and a queen size bed. nothing but stairs from the front door to the cramped check in counter area (good Luck with large bags or a lot of luggage) our room was next to the check in and the walls were so thin we could hear the guys TV and people checking in and out at all times of the day/night, heck we could even hear desk phone conversations. Found hair in the sheets and the owner/manager was upset when we asked him to change them. value did not match the price!
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Robin

Liked: Cleanliness
Overall this ended up being a nice place to stay. We certainly appreciated the location. It was conveniently located near both the airport tram and many attractions. We walked everywhere from the hotel without any issues. We had some language difficulty with some of the desk staff. We were put into the wrong room the first night (I had prepaid for a triple room and they put me in a double). Luckily our 3rd person didn’t arrive until the next day and they were able to move us to the triple room. The desk staff is available 24 hours, but sometimes that means the desk clerk is sleeping on the couch in the lobby or you need to wake someone from the room upstairs. We had some minor issues with the shower – one of the showers backed up and the doors around the shower where a bit easy to knock off the track, but the water was hot. Overall, the beds were comfortable and the room was clean and we enjoyed the location.
Verified

4/10 Poor

Nikolas

Disliked: Cleanliness, staff & service
Two issues lost them all the points. First they stuck me in the basement next to the breakfast room. Noisy early in the morning. The real problem was on my last night. At 1am (for an hour), 3am and 330am, their staff screwed around in the area. Slammed doors too. Even after I yelled out. Maybe it was multiple people? So i never really got a good nights sleep the entite stay. Maid was good. Though i didnt want it. Hot water ok. Heat didnt work for a bit. Curtains were to thin. Pillows too. Dont accept that basement room if you stay here.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Kathe Willkan

Liked: Cleanliness, staff & service
Rigtig god beliggenhed og fint værelse, selvfølgelig i forhold til at det er et tostjernet hotel. Rengøring var god og personalet venligt og hjælpsomt. Der er ikke så stille, men det kan man heller ikke forvente midt i en storby. Det ville være rart hvis man inden ankomst fik oplyst at turistskat skal betales med kontanter.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Mauro

Liked: Cleanliness, amenities, property conditions & facilities
Una soluzione perfetta per stare vicino la stazione ma anche dai punti di interesse principale. Tutto raggiungibile a piedi. L'hotel da fuori sembra vecchiotto ma in realtà le camere sono confortevoli, essenziali senza dubbio ma d'altronde va contestualizzato al fatto che è un due stelle. Camera e struttura pulite, personale gentile. Consigliato.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Antonio

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Prezzo valore di Expidia non si paragona con l'arbergho
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Orlando

Liked: Cleanliness, staff & service

Amables

Personal muy amable, hablan español lo cual fue bueno, lo unico que faltaría, para nosotros, sería un buen colchón, lo demas corresponde al tipo de hotel según la tarifa
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Johann

Liked: Cleanliness, amenities, property conditions & facilities
Empfehlung
Stayed 2 nights in May 2024
Verified

8/10 Good

Miriam Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está a unas cuadras de la terminal de autobuses, por lo que la ubicación está perfecta, pero no especifica que para entrar al hotel debes subir muchísimos Escalones, y no hay quién te ayude, así que sí vas con muchas maletas, o pesadas, o con alguien con dificultad para subir escaleras este hotel no es la opción más viable. El personal fue amable, no pudimos llegar el día del check in, llegamos a la mañana siguiente, marcamos para avisar y nos recibieron
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Nino

Liked: Cleanliness, staff & service
Struttura ok.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent valued hotel

I would recommend this establishment for anyone visiting Florence, however; be aware this is an old building and if you have a lot of luggage there are no elevators and you climb the equivalent of two flights of stairs. But once you gain access to the reception, you’ll find yourself in a very pleasant area and the patron is a very cheerful helpful guy. The rooms are very nicely decorated with plenty of storage, with en-suite bathrooms and toiletries supplied. It’s worth mentioning that pets are welcome and I took my cat Amélie to this property. Another point I’d like to make, when I checked out the patron very kindly carried my luggage down to street level, perhaps her heard me cussing when I initially had to climb the two flights of stairs 😂. All in all this hotel is excellent value for money, and it is spotlessly clean in the public areas and rooms. It’s also a relatively short walk from the train station, advise don’t use Apple maps and GPS you’ll be sent on a wild goose chase.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

L’hôtel est dans un ancien bâtiment florentin et j’imagine qu’il a vu de nombreuses vies, il est exceptionnellement propre et le propriétaire était sympathique et serviable, il a même porté ma valise et chat pour moi.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien!
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Eder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LAMENTABLE

Llegue al hotel y me dijeron que mi habitacion no estaba disponible por un problema de cañerias y me desviaron a otro hotel, el cual no tengo claro que ni fuera un hotel legal ya que no aparece en ningun portal ( Booking,hoteles.com) Encontre opiniones muy negativas en Trip advisor y cuando llegue me dijeron que no funcionaba el aire acondicionado ( Dijo que lo arreglaria a las 17 que no me preocupase, pude ver por otras opinions que siempre decia lo mismo). Todo estaba sucisimo ( Toallero, Papel higienico ya utilizado) EL nombre era Residenzza Millenium donde ademas nos trataron bastante mal, asi que decidimos dejarlo todo como estaba e irnos a buscar un hotel alternativo.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - Nice looking room and staff is very helpful - Bathroom was cleaned very often - Great location close to main station Cons: - Very small and old-looking bathroom - It's rather cold so we were using AC heater the whole time
Stayed 3 nights in Oct 2020