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Hotel Roma

4.0 star property
VIP Access

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Photo gallery for Hotel Roma

Exterior
Lobby
A luxurious lobby with a grand chandelier, ornate ceiling, and plush seating areas.
A lobby with a marble floor, a reception desk, and a bar area.
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Piazza Santa Maria Novella 8, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Single Room

A hotel room with a bed, a desk, a chair, a television, and a lamp.

Classic Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Economy Double or Twin Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Economy Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a chair, a desk with a lamp, a window with a view of a building, and a balcony railing.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, 2 Bedrooms, Connecting Rooms

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Double or Twin Room, 2 Bedrooms, Connecting Rooms

  • 16 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, Annex Building (High floor, no lift)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Double or Twin Room, Annex Building (High floor, no lift)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Family Suite, Balcony

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Roma

A fitness center, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a meeting room.
Hotel Roma offers 57 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Roma. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. You'll find features like free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities like pet-sitting services.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Basilica of Santa Maria Novella and 6 minutes by foot from Florence Baptistery
  • Pets welcome for free
  • Pet-friendly amenities are available, including pet-sitting services
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a meeting room and limo/town car service.

WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at Hotel Roma. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (EUR 40 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1700
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Pet-sitting services are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 5 for children
  • Covered valet parking fee: EUR 40 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Roma
Hotel Roma Florence
Roma Florence
Roma Hotel
Hotel Roma Hotel
Hotel Roma Florence
Hotel Roma Hotel Florence

Hotel Roma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 286 out of 561 reviews
Rating 8 - Good. 181 out of 561 reviews
Rating 6 - Okay. 64 out of 561 reviews
Rating 4 - Poor. 19 out of 561 reviews
Rating 2 - Terrible. 11 out of 561 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Staff was very friendly. It was charming and warm.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julia Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would want to stay at Hotel Roma whenever I visit Florence. I want to recommend it to all my friends. What a perfect spot, so central to everything you want to see in Florence. And such amazing staff!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect! Quiet hotel right in the heart of downtown. My husband and I were able to walk from the train station without any problems while pulling our luggage. We walked everywhere, never needed a car or taxi for that matter. Cute and super clean room. Very comfortable! Would definitely stay there again!!
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Construction workers started with loud hammering and drilling at 8AM two days in a row on either side of our room. Hotel staff was excellent.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff! Very quiet!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Its my favorite hotal in Florencia. Its my de second stay. From a great staff extremly helful and always with an smile in their face. Great location. Close to the train station. And to the best restaurants.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
very nicely located, beautiful hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Gerardo Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location and very friendly people
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Archibald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, staff friendly and professional, room excellent, fantastic location . We will be back.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

KIN FAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staffs are friendly.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Yes!! Loved it!!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Channa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was good and clean. Staff was very friendly and helpful and always welcoming. Breakfast had a lot of good options. The room had mosquitoes but not too bad.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Carmen

Liked the fact that mostly everything was a walkable distance
Stayed 1 night in Apr 2025
Verified

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the duomo and surrounding sites.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Swarit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable hotel. Located very conveniently.
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Martha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning at the room was poor. And the breakfast has limited menu.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with a great view. Very nice hotel. Would come back and recommend.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Roma is the best, excellent service and friendly
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable within walking distance of the major attractions in Florence. Staff was super friendly and breakfast was excellent with a large selection. Would stay again.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Deep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was steps away from spanish steps and trevi fountain
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gohar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good walking distance to the train station, Uffizi galery, Academia and many other attractions and restaurants. I would stay there again, the ambiance is very stylish!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Julie Ann

Very clean, good service and staffs
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and for a family of four, it can be hard to find a place in Europe This was two rooms connected by a common door, very comfortable.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location, staff are accomodating. Near to train station and shops. Highly recommended and will stay again .
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Ricardo Alvarado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent localization accessible to train station, good service and excellent staff.
Stayed 2 nights in Apr 2024